Wood on the enrty will help stop it, also find the end of the part of the carpet that has begun to unravel and cut it with a sharp knife or clip with a sissors and place a drop of glue on the end down ... read more
Reviews are very important to such a company. I would advise filing a complaint with the BBB in your area as other have stated, along with sharing your experience on their other pages like google, fac ... read more