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Concord Pools & Spas

Selecting the right pool company is so important. When planning your dream backyard we urge you to deal with a company that has a proven track record and reputation for building and servicing the finest pools built. Concord Pools and Spas is that company. Since 1972, Concord Pools and Spas has grown to be recognized as an industry leader who has pioneered innovation and reset the bar on customer satisfaction.

GuildQuality Member
Guildmember
Since 2013
Feedback Milestone
3-Year Anniversary
2016 - See more

Swimming pool (50)

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Comments

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What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

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  • GuildQuality

More about Concord Pools & Spas

As a GuildQuality Guildmember, Concord Pools & Spas relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Concord Pools & Spas in Clifton Park, NY; Saratoga, NY; Voorheesville, NY; Queensbury, NY; Ballston Lake, NY; Glenmont, NY; Ghent, NY; Cohoes, NY; Rensselaer, NY; Watwevliet, NY; and 24 other cities in New York.

In this report, Concord Pools & Spas has published a summary of the customer feedback they've received since they joined GuildQuality in December 2013. In that time, 23 out of 50 customers (46%) responded to a GuildQuality satisfaction survey, with the most recent response in May 2012.

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