Our mission is to provide you with the best home improvement experience possible. We vow to be different in an industry that often times has a lackluster reputation. So relax, knowing you that you will be treated with courtesy and respect. We offer great values for custom manufactured vinyl replacement windows, and expert HardiPlank® and vinyl siding installations that you will be proud of.
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Replacement windows (63)
Vinyl windows (53)
Windows & doors (48)
James Hardie (11)
Exterior painting (6)
Fiber Cement Siding (5)
Energy efficiency upgrades (3)
Entry doors (2)
Leaf-free Gutter (2)
Exterior remodel (1)
Fiber cement (1)
Interior painting (1)
Replacement roof (1)
Seamless gutters (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, U.S. Windows & Exteriors relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of U.S. Windows & Exteriors in Flowery Branch, GA; Alpharetta, GA; Marietta, GA; Atlanta, GA; Johns Creek, GA; Powder Springs, GA; Lawrenceville, GA; Norcross, GA; Decatur, GA; Smyrna, GA; and 30 other cities in Georgia.
In this report, U.S. Windows & Exteriors has published a summary of the customer feedback they've received since they joined GuildQuality in December 2012. In that time, 82 out of 103 customers (80%) responded to a GuildQuality satisfaction survey, with the most recent response in October 2018.
If you are a U.S. Windows & Exteriors customer, and if U.S. Windows & Exteriors completed work for you after December of 2012 but you haven't yet received a survey, please let us know.
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