Palazzo Kitchens and Baths started with an interior design showroom and grew into a first class Design-Build Firm and Materials Showroom. Our evolution into one of the premier kitchen and bathroom specialists in the East San Francisco Bay Area was a steady and deliberate process. We took on each new product and service with the intention of providing the highest quality with integrity. We know that our reputation depends on our customer satisfaction and we want to build a lasting reputation that we can be proud of for generations to come.
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Bathroom remodel (55)
Kitchen cabinetry (55)
Kitchen remodel (55)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Palazzo Kitchens and Baths relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Palazzo Kitchens and Baths in Concord, CA; Walnut Creek, CA; Martinez, CA; Lafayette, CA; Moraga, CA; Danville, CA; Brentwood, CA; Pleasant Hill, CA; Orinda, CA; San Ramon, CA; and 6 other cities in California.
In this report, Palazzo Kitchens and Baths has published a summary of the customer feedback they've received since they joined GuildQuality in November 2018. In that time, 20 out of 55 customers (36%) responded to a GuildQuality satisfaction survey, with the most recent response in March 2019.
Palazzo Kitchens and Baths surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Palazzo Kitchens and Baths customer, and if Palazzo Kitchens and Baths completed work for you after November of 2018 but you haven't yet received a survey, please let us know.
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