We are a national award winning design/build/remodel firm that specializes in quality, custom projects. Customer satisfaction is our key goal with emphasis on education and experience. Our staff has a Certified Remodeler and a Green Certified Professional through NARI (National Association of the Remodeling Industry). We are EarthCraft Builders, EarthCraft Remodelers and a Certified Professional HomeBuilder with the Greater Atlanta Home Builders' Association. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Design build remodel (37)
Bathroom remodel (1)
Whole house remodel (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Handcrafted Homes, Inc. relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Handcrafted Homes, Inc. in Atlanta, GA; Sandy Springs, GA; Roswell, GA; Alpharetta, GA; Norcross, GA; Gainesville, GA; Blue Ridge, GA; Conyers, GA; Marietta, GA; and Stone Mountain, GA.
In this report, Handcrafted Homes, Inc. has published a summary of the customer feedback they've received since they joined GuildQuality in May 2014. In that time, 23 out of 39 customers (59%) responded to a GuildQuality satisfaction survey, with the most recent response in April 2019.
If you are a Handcrafted Homes, Inc. customer, and if Handcrafted Homes, Inc. completed work for you after May of 2014 but you haven't yet received a survey, please let us know.
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