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Emmet Kitchen & Bath

34 ratings
8472 Harbor-Petoskey Rd., Harbor Springs, MI 49740(231) 348-1804
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About this company

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Emmet Kitchen & Bath

Emmet Kitchen & Bath is owned and operated by Stephen Hayes, a Licensed Builder and Home Improvement Contractor since 1989. His customer list has over 600 unique names on it! A Petoskey native, Steve knows this area well and has a deep appreciation for its beauty and history.

GuildQuality Member
Guildmember
Since 2016
GuildQuality Master Award Winner
Guildmaster Award Winner
2018
Feedback Milestone
20 Consecutive Great Reviews
2018 - See more

Types of work

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Bathroom remodel (41)

Kitchen remodel (23)

Tile (2)

Shower (1)

Projects

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Most helpful reviews & comments

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
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Emmet Kitchen & Bath

Review by

Steve has the know how to do quality work and stick to a deadline. We appreciate this very much.
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    • Emmet Kitchen & Bath

    Review by

    Very happy with results. My bathroom turned out just as I envisioned it. Built an entire shower, had to move doors, close things off, new in floor heat, a major redo.What I liked most is he took care of everything. So many places sell the needed items but do not install them leaving you to find your...
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    • Emmet Kitchen & Bath

    Review by

    I literally can't say enough amazing things about Emmet Kitchen & Bath. This was the second home project that I have hired EK&B for and it will most certainly not be the last. I believe that the professionalism, value, respect and commitment to my project needs can't be found with another company. EK&B...
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    • Emmet Kitchen & Bath

    Review by

    Steve was given a precise and demanding architect designed plan and elevations for our master bathroom which varied considerably from standard practices. Rather than balk at these demands or to argue, Steve accepted these as a challenge and rose to it like the talented and skilled craftsman that he is.
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    • Emmet Kitchen & Bath

    Review by

    What incredible work they do! When my tile bath tub/ shower walls started to fall apart, I went in to panic mode. We have a household of 6 and being down a bathroom gets very tricky. I was recommended Emmet Kitchen and Bath by a colleague. Steve from EK&B came to the home very quickly, provided a reasonable...
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    • Emmet Kitchen & Bath

    Review by

    Top Notch!
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    • Emmet Kitchen & Bath

    Review by

    Steven was great and answered a lot of questions. I was present during the installation and he taught me a few things while he was installing the bathroom.
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    • Comment on "Area Of Satisfaction"

    Petoskey, MI on May 09, 2017
    I was most satisfied with the timeliness of putting this project together, it was quite large. The attention to detail and the quality of work and product is great. We did have some custom things we wanted to be done and they met those requests very easy.
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    Emmet Kitchen & Bath

    Review by

    The craftsmanship was really good. We did this whole project in a short period of time. It met schedule and budget. I really feel they did a wonderful job.
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    • Emmet Kitchen & Bath

    Review by

    I can't say enough about the great experience I recently had working with Steve Hayes, owner of Emmet Kitchen & Bath. Not only does he have a great line of products at varying price points, but he doesn't push anything and has the skills to install what you buy. I like that continuity from designing to purchase to install.
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    Affiliations

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    • GuildQuality
    • Harbor Springs Area Chamber of Commerce
    • National Association of Home Builders (NAHB)
    • Petoskey Regional Chamber of Commerce

    More about Emmet Kitchen & Bath

    As a GuildQuality Guildmember, Emmet Kitchen & Bath relies on our customer surveying to help them deliver an exceptional customer experience.

    We have surveyed customers on behalf of Emmet Kitchen & Bath in Petoskey, MI; Harbor Springs, MI; Alanson, MI; Boyne Falls, MI; Charlevoix, MI; Bay Harbor, MI; and Central Lake, MI.

    In this report, Emmet Kitchen & Bath has published a summary of the customer feedback they've received since they joined GuildQuality in February 2016. In that time, 38 out of 49 customers (78%) responded to a GuildQuality satisfaction survey, with the most recent response in August 2018.

    Emmet Kitchen & Bath surveys all of their customers with the following exceptions:

    • Non-Install Sale

    Customers receive a brief survey shortly after the completion of work, and their feedback appears in the summary on this page.

    If you are a Emmet Kitchen & Bath customer, if your project doesn't match the above exceptions, and if Emmet Kitchen & Bath completed work for you after February of 2016 but you haven't yet received a survey, please let us know.

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