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Emmet Kitchen & Bath

Emmet Kitchen & Bath is owned and operated by Stephen Hayes, a Licensed Builder and Home Improvement Contractor since 1989. His customer list has over 600 unique names on it! A Petoskey native, Steve knows this area well and has a deep appreciation for its beauty and history.

GuildQuality Member
Since 2016
Feedback Milestone
1-Year Anniversary
2017 - See more

Bathroom remodel (36)

Kitchen remodel (22)

Shower (1)

Tile (1)


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All project locations are approximate


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Showing 1-16 of 58

Most helpful reviews & comments

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What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.


In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.


Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
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  • GuildQuality
  • Harbor Springs Area Chamber of Commerce
  • National Association of Home Builders (NAHB)
  • Petoskey Regional Chamber of Commerce

More about Emmet Kitchen & Bath

As a GuildQuality Guildmember, Emmet Kitchen & Bath relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Emmet Kitchen & Bath in Petoskey, MI; Harbor Springs, MI; Boyne Falls, MI; Alanson, MI; Central Lake, MI; Charlevoix, MI; and Bay Harbor, MI.

In this report, Emmet Kitchen & Bath has published a summary of the customer feedback they've received since they joined GuildQuality in February 2016. In that time, 32 out of 42 customers (76%) responded to a GuildQuality satisfaction survey, with the most recent response in December 2017.

Emmet Kitchen & Bath surveys all of their customers with the following exceptions:

  • Non-Install Sale

Customers receive a brief survey shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a Emmet Kitchen & Bath customer, if your project doesn't match the above exceptions, and if Emmet Kitchen & Bath completed work for you after February of 2016 but you haven't yet received a survey, please let us know.

2018 Guildmaster Application

Emmet Kitchen & Bath is a candidate for a 2018 Guildmaster Award. The Guildmaster Awards recognize exemplary service among home builders, remodelers, developers, and home services contractors. Click here to review this year's qualifications.

To be eligible for consideration, Emmet Kitchen & Bath must survey all of their customers.

If you are a recent customer of Emmet Kitchen & Bath and have not yet received a customer satisfaction survey, please let us know. We need your feedback in order to conduct a thorough review of Emmet Kitchen & Bath's application.

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