Since 1982, Eastern Home Improvements, Inc. has been providing high-quality home remodeling services. Our business is fully licensed, bonded, and insured, and we work with the utmost attention to detail to deliver fantastic finished results.
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Covered porch (33)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Eastern Home Improvements relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Eastern Home Improvements in Wilmington, DE; Hockessin, DE; Bear, DE; Landenberg, PA; Salisbury, MD; Newark, DE; New Castle, DE; Chadds Ford, PA; Trappe, MD; West Grove, PA; and 13 other cities in Pennsylvania, Delaware and Maryland.
In this report, Eastern Home Improvements has published a summary of the customer feedback they've received since they joined GuildQuality in October 2015. In that time, 20 out of 33 customers (61%) responded to a GuildQuality satisfaction survey, with the most recent response in July 2016.
Eastern Home Improvements surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Eastern Home Improvements customer, and if Eastern Home Improvements completed work for you after October of 2015 but you haven't yet received a survey, please let us know.
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