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Brown's Pools & Spas

Since 1974 Brown's Pools & Spas has been in business serving the Metro Atlanta and West Georgia area. Beginning as a small, seasonal, pool chemical shop, throughout its history Brown's has steadily added additional products and services over an ever-growing market area. More

GuildQuality Member
Guildmember
Since 2016
Feedback Milestone
1-Year Anniversary
2017 - See more

Swimming pool (50)

Pool remodel (38)

Spa (38)

Projects

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All project locations are approximate

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Most helpful reviews & comments

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
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  • GuildQuality

More about Brown's Pools & Spas

As a GuildQuality Guildmember, Brown's Pools & Spas relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Brown's Pools & Spas in Douglasville, GA; Villa Rica, GA; Powder Springs, GA; Acworth, GA; Marietta, GA; Dallas, GA; Temple, GA; Cartersville, GA; Rockmart, GA; Carrollton, GA; and 17 other cities in Alabama and Georgia.

In this report, Brown's Pools & Spas has published a summary of the customer feedback they've received since they joined GuildQuality in May 2016. In that time, 22 out of 50 customers (44%) responded to a GuildQuality satisfaction survey, with the most recent response in August 2017.

Brown's Pools & Spas surveys all of their customers with the following exceptions:

  • Above Ground Pools

Customers receive a brief survey shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a Brown's Pools & Spas customer, if your project doesn't match the above exceptions, and if Brown's Pools & Spas completed work for you after May of 2016 but you haven't yet received a survey, please let us know.

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