Despite a high Angie's List rating for Titan at the time I contracted Titan, my experience was not good, particularly with respect to communications and followup. Ultimately the owner, Matt Perez, was involved and brought issues to resolution but it took 7 months for that to happen.
Areas Of Satisfaction - The finished roof looks great.
Recognized Excellence - I would like to recognize Randy for his exceptional service.
The best money I have spent for my project. Our design specialist Johanna was great. Our project went from confusion to organized and budgeted. We are shopping our Kohler products now.
When setting up the appointment on the phone the person was very nice and accommodating. I explained that we would like a quote for a room approximately 12'X16' and that there was blood on the carpet from an accident that would need special attention. She assured me that wouldn't be a problem and we... more
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