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Leave reviewOverall good quality of work and satisfied for my cost. Communication within departs (sales - installers) could have been improved.
Kristen Cossa is extremely professional and always with a bright smile. She is very knowledgeable and courteous in how she responds and follows up.
For the particular technician that came, I don't think the 21-point inspection was done at all. As such, it was not worth the money. There were a screw and a cap in my condensing unit that were not re-installed. Not happy at all with this pre-season AC tune-up service.
They did a good job overall. The only issue I had was the picking up of nails from the driveway/lawn. They came on a Mon and Tues and couldn't return until Friday due to weather. I found multiple (20+) nails on my driveway and lawn on Wednesday. They should have done a full cleanup if they knew... more
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