Areas Of Satisfaction

Areas Of Satisfaction - They were able to think 'outside the box" providing an exciting design concept for the closet doors with outstanding craftsmanship

Why Did You Choose Us?

Why Did You Choose Us? - We received three quotes. We chose Distinctive Renovations because of their attention to detail and ability to develop our original concept beyond our expectations to provide a far more satisfying end result at an acceptable cost

We found Gary at Distinctive Renovations to be honest, sincere and dedicated to ensuring our complete satisfaction. His subcontractors share his commitment and were also a pleasure to work with.

Areas Of Satisfaction

Areas Of Satisfaction - It was apparent from the very beginning of our project that Gary, along with Brandon the plumber, would not accept anything less than meeting and exceeding our expectations. They have set their own standards high and made us feel assured that our completed project would be without flaw. Both men are clearly dedicated to their trade and highly value customer satisfaction.

Why Did You Choose Us?

Why Did You Choose Us? - We have been pleased with a previous project that Distinctive Renovations had completed for us and were comfortable to turn to them again with this project.

It was a pleasure working with Distinctive Renovations. I was always informed of upcoming work and the details were explained in a clear and concise manner. When we had an issue, it was clear that it was dealt with in a professional and timely manner. I am very pleased that I chose Distinctive Renovations for my kitchen remodeling.

Areas Of Satisfaction

Areas Of Satisfaction - Just a great experience from start to finish.

Remodeling Concerns

Remodeling Concerns - We were moving into the home at the same time and were concerned about more frustration and mess. That never came to pass as they were very organized, followed a plan and accommodated us in every way.

Areas Of Satisfaction

Areas Of Satisfaction - We felt very secure leaving for work everyday knowing that our home would be locked when the crew left for any reason. Every person was very respectful of your home, belongings and personal time schedule. We felt we could trust all of the crew to do their job efficiently the first time. We were very impressed with the quality of the subcontractors - clean, friendly and always on time, ready to work every day. We also appreciated that we were able to stay within our budget and have a completion date. There were no "suprises" in the contract either before or after!

Why Did You Choose Us?

Why Did You Choose Us? - We chose Distinctive Renovations on personal recommendation. After meeting the staff, we chose them because of their willingness to listen and incorporate our ideas into the over all plan, while staying within our budget. We liked that we could review drawings and make changes to fit our needs. We also felt assured that every detail or concern would be addressed a timely manner and it was.

Areas Of Satisfaction

Areas Of Satisfaction - It was a benefit that they were they for us every step of the way. From drawing up our design to final completion. A situation arised in which their needed to be an adjustment made to our medicine cabinet and Case was right there to work with us on a resolution. We were moved from satisfied to loyal!!!

Additional Comments

Additional Comments - What we really wanted was to feel a connection with the business that we selected beyond that of being just a client. Case understood our expectations and made us feel very comfortable from the first telephone call to the last visit.

Additional Comments

Additional Comments - I was extremely satisfied with the work that was done. My kitchen turned out fabulous. I am now in the 21st century. I couldn't be happier with it.

Areas Of Satisfaction

Areas Of Satisfaction - Great service; highly attentive; highly skilled, personable and trustworthy resources. The process, project management and results were all very good!

Remodeling Concerns

Remodeling Concerns - We weren't sure what options were available to us in reconfiguring / optimizing the space as well as in materials and finishes. Gary and the team were excellent in researching, discussing and recommending options.

Areas Of Satisfaction

Areas Of Satisfaction - Worked around my schedule. I had both bathrooms done at the same time and they made sure I had at least one to use to get ready fro work.

Areas Of Satisfaction

Areas Of Satisfaction - The way the basement looks. The design is nice.

Why Did You Choose Us?

Why Did You Choose Us? - Because he seemed more honest than the other companies.

Areas Of Satisfaction

Areas Of Satisfaction - Workmanship

Areas For Improvement

Areas For Improvement - They did not fall short of any expectations.

Areas Of Satisfaction

Areas Of Satisfaction - Their ability to diagnose a problem and fix it.

Remodeling Concerns

Remodeling Concerns - They addressed my concerns quickly, got to the root of the problem, and solved it.

Additional Comments

Additional Comments - They were fantastic and effective.

Areas Of Satisfaction

Areas Of Satisfaction - Their attention to detail and the fact that they took care of all the small stuff.

Recognized Excellence

Recognized Excellence - Gary was great.

Recognized Excellence

Recognized Excellence - Both Gary and Susan have given me creative and helpful ideas for my renovation.Pete work is excellent.

Areas Of Satisfaction

Areas Of Satisfaction - The attention to detail, design services, and cleanliness of work.