They hire cheap subcontractors. Work has to be redone.
Very professional and met all my needs
We were extremely satisfied, I had no idea what to expect and they were outstanding.
My project manager, Steve, was very good. I cannot thank him enough for what he did. He went above and beyond my expectations. Steve made sure everything was completed everything in a timely fashion.
Belfor itself (their people) were great, attentive, and very polite and professional. Their chosen contractors were another story! Even after I pointed out several issues, Belfor said they would resolve them, but still isn't resolved. Everytime I would mention anything towards the end, I would get an excuse from the contractors on why something couldn't be done or finished. Very unhappy. Finally signed off on everything just to be finished with everyone.
Ordered a custom screen and even gave them the old one so they would have exact dimensions. Screen is too big and won't fit. Also ordered a custom window, they came out and took dimensions, came to put it in, not the right fit, still installed it and did a half ass job on the installation.. Then to... more
Very disappointing lack of communication. I was promised a final walk through that I never received. I asked about it twice and was completely blown off. I still have no idea if the work was actually properly performed. Everyone sounded professional before the work started but absolutely no follow-u... more
It took the stress out of trying to plan it yourself.
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