Van Metre Homes were fine.

There have been some build quality issues throughout the house. It has been four or five months since we got the house, and we have experienced many problems, including a leakage and several other issues.

I would never recommend Van Metre to a friend and I will try to convince others to not buy Van Metre homes. There are many reasons as listed below,
1. Home prices listed can’t be trusted
2. Quality is worst at best
3. Design is worst at best
4. Customer service is worst at best
5. Experts at finding reasons to escape warranty
6. Home finishes are worst.
7. Bad appliances
8. Leaky windows and doors
9. Stairs are not firm and are injury prone from design and from their finish.
10. Walls are shaking when doors are closed, which is a pathetic build quality.
11. Exhaust vents don't have the screen and damper that opens and closes with air and blocks pests and birds.

The quality assurance leaves a lot to be desired; when you have tickets for repair, it takes multiple appointments, and it's obvious that they are using low-quality workmanship.

Sales team Paul was fabulous so is the walk-through

Refused to negotiate on the house we wanted. Ended up settling on a different unit that VM was willing to negotiate. VM ended up selling the original unit we liked for almost 50k below our offer.

I requested information regarding cabinet and countertop changes, but received unhelpful responses before being contacted with an excuse.

Not everything is perfect in the townhouse. Like the doors are lose, locks were broken, I see cracks in the wooden floor in the staircase. The answer I received was this is the best we could do. Seriously???

I think it's of good quality, and the service team has been very responsible.

Van Metre has not been responsive/helpful in any capacity with the delayed internet service. Rather, I have been ignored with my emails.

Our experience from start to finish was completely lackluster.

I would recommend to a friend to check Van Metre Homes if they are seeking a more open floor plan, etc.

Van Metre looks like the build a nice home. But there are issues. The 2x4 walls are thin and do not give a quality amount of sound protection from the outside. While it "meets code" its not quality. They use standard materials that anyone can get at Home Depot. For example, the kitchen cabinets are mid grade, at best, American Woodmark line. The windows are of the worst quality i have ever had in a house and sound pours through them. They didn't think through things like where the main bedroom meets living space and add insulation for sound assistance. The window in the main bathroom is full length. As I walk out of my shower, I am on full display for my neighbors. It left no space to hang towels. That should be a transom window. Its the little design details. There's a reason they have a link on their website about contacting them for renovations. Like we live in Northern VA and they didn't install natural gas lines for the houses. Its literally cheap cheap cheap.

So far I have had a good experience with Van Metre Homes with the sales process and after closing. I am happy with how they respond and address the small repairs, when it comes to the home.

After building multiple homes in different states. This company has been the absolute worst for customer satisfaction not to mention the poor quality of workmanship.

Not happy with concept of pre-selected options and no ability to change.

There were issues either the driveways and the elevator in the condo building breaks often and becomes a HUGE expense to the owners in the building.

I'm happy with the house! I don't have any problems, but there are just little issues.

My overall experience buying from Van Metre Homes was really good.

Quality control is absolutely terrible. Drywall is poor, electrical is poor, tile issues, carpet issues…everything I have looked into fixing has been poorly done.

Sales people, kitchen, ceiling heights ,

The process was fairly easy since I was not financing but the sales person was not as easy to deal with. Pretty rigid.

The home buying process and sales team were fantastic to work with. From final walkthrough to dealing with warranty department, we been extremely dissatisfied. It hasn’t been until recently when we escalated concerns that we are getting resolution.

All the people I worked with were friendly, professional and efficient. They took the time to help me select the right house and worked with my short schedule

Very smooth purchase. One warranty claim so far was handled well.