Great product for the price. Windows and a sliding door were installed before winter, and saw huge energy savings during the cold months.
Great experience and love the windows. Easy process.
I would not recommend Zen Windows to anyone.
It was an easy process and was not high pressure. Everyone we worked with was great.
Installation was fine, but this winter I am having problems with the window. If this doesn't get resolved, not sure if I can recommend you guys.
Great product (Zen Lotus windows), very knowledgeable and professional.
Great quality product, service, price and installation team.
The customer service was excellent when making my selection, but the installation left a lot to be desired.
The initial contact was great. The digital documents and contract were signed. They failed to show at the first installation, and I had to reschedule. The installers were nice, but it was definitely not a great experience through the installation. They were not prepared. They had to come back an additional time to get new hardware. They needed to use my angle grinder and bit because they had to remove the security bars, and they left the old wheel on and wrong nuts . It was horrible. They called me asking when I wanted my door installed. I told them that they called the wrong number, but they showed up early one day to install, and I had to re-inform them that I had no doors to be installed. Bill was the contact, and I arranged the installation with him. He scheduled the installation. They didn't show up on time one day, so he called me back to reschedule. They came back the following week to do the installation.
It really just comes down to the installation team. They were not very good. There were multiple issues, and the owners are aware of it.
Overall, the communication was stellar, especially from the sales rep. There was a long lead time of 5 or 6 weeks.
Already recommended you!
Best price! Quality workmanship! Very easy to work with!
Looking back the entire experience, from quote to installation, could not have been more satisfying. Communication was top notch throughout.
I ordered my windows at the beginning of the pandemic and all went smoothly. We all wore masks and were safe. My windows were installed in one day. 9 double hung and a picture. My house is quieter and warmer.
The brickmold transformed the look of my house on the outside. Wish i had done this sooner!
It was easy to work with Zen Windows; I didn't have to sit through hours long presentations on their windows and hear how they are better than everyone else. We love our new windows and the process was effortless.
Great quality, easy process and a fair price.
Have already recommended to friends
Excellent experience from first contact to final completion.
My first contact with Matt made me and my husband feel at complete ease. . We had other companies come in for an estimate but there was just no comparison with professionalism and guarantee. So yes I would definitely recommend the Zen family to my family and anyone else looking for complete satisfaction with no hassle, no fake ads, no sales pitch just genuine and excellent quality!
Quality products and great install team.
I probably would not recommend Zen based on the installation alone. That being said, I thought that the up-front sales and measurement process would be something I would recommend.
for Windows only
The entire process was better than I could have expected. Would recommend to anyone!
I'm very satisfied with the quality of these windows. Our 3-season room is now a 4-season that we can enjoy year round!
Very professional in all areas, exceeded all my expectations.
Thank you for your kind and professional service. Your staff answered all my questions, clean the area where they were working and they were in and out in a timely fashion.
Our home has huge windows, some measuring 12 feet tall or more, and when we needed a replacement we called lots of window places and they all seem to think it was too big of job for them, but Glass Guru of Grove City. These are REAL glass professionals who showed no hesitation in giving us a solid... more
I had almost given up on the idea of finding a designer to assist with my bathroom remodel, and then I found the Kohler online design service. This service provided everything I wanted and needed for my bathroom remodel. The process was easy, and the designer was exceptional.
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