The entire process was better than I could have expected. Would recommend to anyone!
I'm very satisfied with the quality of these windows. Our 3-season room is now a 4-season that we can enjoy year round!
I had a pretty good experience with Zen windows. The timeline, price, and installation went well. I have an issue with the quality of the install, though. I am not happy that there are markings left behind around the windows and the fact that they used a cheaper fiberglass insulation around the windows instead of foam. Also, they found rotten wood around my windows and did not replace it like they promised. If those issues did not happen it would have been a perfect experience with Zen.
Zen has replaced all of the windows in my home. After employing them to replace the first few several years ago, I decided I would not use any other company to do the rest. They do a superb job, and the product is wonderful. The difference in my home is amazing with all of these new windows. They are expertly installed. I highly recommend Zen Windows.
Zen Windows gave me a quality job well done. I scheduled my apt. and they came in and completed the process in 30 days. I never met the owner but they did a great job.
Zen windows crew was very polite did there job and left all clean. I am very satisfied with their work. Very professional!
Zen Windows is an excellent company to purchase windows from. From the initial email to the installation, it could not have went smoother.
I was at first a bit nervous, spending a lot of money on a big project, and this is one company that never came out to see the place until after it was sold. Also nervous because they were the lowest bidder (by a decent amount), and often you get what you pay for. Not in this case. They BEAT the timeline, cleaned up wonderfully, and everything is in place operating perfect. Next time I need windows, I don't need to call around.
Communication is great during the sales process.. I had to have previous job sealant repaired and window seal issue from a prior install has been slow to get done with little communication.
VERY PLEASED WITH MY WINDOWS AND THE INSTALLATION. WOULD DEFINITELY RECOMMEND THIS COMPANY. I TRUSTED THEM FOR QUALITY SERVICE AND THEY TRUSTED ME FOR PAYMENT . WIN WIN SITUATION FOR BOTH OF US!!
I am very pleased that I found Zen Windows on the internet. The windows are top quality and look great. The installers were punctual, professional, and totally respected my property. The communication between Zen Windows and myself was almost instantaneous. Zen Windows gave me A++++ service from beginning to end. I could not be more pleased.
They were great to work with. Would highly recommend.
I am highly satisfied with Zen Windows, but I was most impressed with the fact that they didn't try to push their product down my throat. It was truly a Zen experience.
Professional and everything was done as expected. Windows are performing well.
I can not express just how thrilled I have been with this total experience. It has been wonderful from start to finish. The young men who installed my windows were personable, professional and very conscientious of my home. If it hadn't been for the new beautiful windows that were installed, you would never have known they were here!! I will be sharing my experience with everyone I know, and as President of my Condo Association that is quite a few people. ????You truly do live up to your name and I can't wait to get my other windows ordered and installed. (Oh by the way the windows look amazing!!)
From the moment we contacted Zen Windows we were satisfied. The level of expertise, no hassle quote and speedy response meant we weren't sitting around for weeks waiting on appointments, scheduling, quotes etc. This made a huge difference to us with 2 small kids running around. The windows were fitted fast and efficiently and we have had so many compliments from the neighbors!!Extremely pleased with the service and quality!
I loved that I could get a quote without high pressure sale tactics like other window companies. Matt was really good to answer all my questions & even arranged for me to see the windows being installed at another location. That convinced me Zen Windows was the way to go. I LOVE my new windows!!! They are well made and tilt in to clean!!! No more nasty old aluminum windows & storm windows that can’t be clean and grow mold in between them. My allergies are way better now. When it’s really hot out I touched the new windows and they were cool. I can’t wait to see my lower electric bills!!!! Best of all ... I don’t have to use a stick to hold up my old windows anymore!!!
My house was a big job with 34 windows and 2 sliding doors. The crew did a great job, professional and polite. I'll learn more about the warranty as I need to contact them about the gasket on the door. I just noticed a tear in it when I was rehanging my window blinds.
My wife and I were offered every means to review Zen including a visit to a job site where installation was occurring. The installers were professional, and very knowledgeable on Zen Windows. I personally compared services of window and window installation and found Zen superior at a good value!!
Excellent service and very professional.
Very satisfied and very impressed with the delivery schedule compared to other places I shopped at.
The process was very quick and easy. No other company would even provide a “rough estimate” without coming to the house. The other companies want to get their sales person in your home. Zen quoted a price the same day online, and that was what we paid. We have 2 or 3 more to replace and they will be our first call.
These windows are great and install was a breeze
I must say, out of all the home improvements I have made over the years, working with Zen was by far the easiest, least complicated, best experience I have every had. From their estimate process to the finished product, everything ran smoothly and we love the outcome. Those who installed the windows were very knowledgeable about everything, left my home and property without leaving a trace behind. My wife and I are very happy with the entire process and would recommend Zen to anyone looking for a quality window with a million dollar finish.
I am pleased with the Zen Windows product and quality. I would recommend them as an incredibly budget-efficient, higher-end window for your home.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Zen Windows as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys