I am satisfied with the work done. They did it in a timely and clean manner
They were professional from Chris the salesman to the office support, along with the concrete installer to the installation team. Thank you for a great job.
Great service got the job done perfectly.
I initially, after contacting US Aluminum Services, went and looked at what sort of rating they had and they had a very high rating. I realized it wasn't all about pricing, but about the quality of work I would be paying for. I went with US Aluminum Services and they have exceeded, or met, all of my expectations. I am extremely happy with the finished product. We had a punch list and they got to work on completing it immediately. If you want a job done right, use US Aluminum Services. I would use this company again and again, and recommend them to all of my friends.
We were satisfied with the overall job. The experience was excellent and professional and timely. We are pleased.
I hate to give poor ratings since it reflects on everyone especially since I was told fault was due to way pavers were laid which caused patio posts & doors not to align correctly.
They did a great job.
Very satisfied with quality of customer service and workmanship
Great service and installation. They actually finished the project before the scheduled completion date.
I am extremely satisfied with the company and would definitely recommend them.
Christ Saul was terrific but there were problems with keeping a schedule and communicating with me on a timeline. When a projected date was made, the size and color of pavers weren't available which was puzzling since the contract was signed 11/7/18 but work not completed until 3/8/19. Quality is good but I would feel compelled to share these points with someone asking for recommendation. Two pavers have holes and shouldn't have been used so I am hoping US Aluminum will replace them.
US Aluminum Services were very professional and very helpful on the pre-installation processes.
I have given the company a five star rating.
This was a professional company that aided me with the design and followed through on everything for me.I was very happy with the quality of their work and I would highly recommend them.
I have already.
The workers were professional and respectful. Good work and hope the porch continues to bring me joy as it does today.
Chris was very professional and explained the process thoroughly. The quality of the screen and frame are exceptional. We are very pleased with the end product.
I would recommend them to anyone! They did an excellent job!
I am very happy with all services from US Aluminum Services. All communication and installation once I received approval from my Home Owners Association was in a timely manner and USAS worked with my schedule on the installation. I am very pleased with my entire experience and my patio screen enclosure is perfect. I highly recommend US Aluminum Services and thank Audrey Rivera for all her amazing help throughout my project.
I just bought a new house. I needed a screen in my back porch. It was a small simple project. I called three other companies, I got either no response or laughed off the phone because of the size of the job. I came across US Aluminum. They came in the cheapest out of any of the other companies that I got a quote from. They were out here the next day. Chris came out and showed me everything and was confident in his products. He gave me dates and was very good and specific at communicating the expectation about when I can expect things. Moving to the permit phase: The in-office secretary managing it was very persistent and proactive with my community property management. I really appreciated US Aluminum taking a proactive ensuring to get the permit. The permit came through and they were out the next week and got the job done. The installation crew was nice, pretty quick and have been really enjoying the screened in porch ever since. They did a really good job in terms of there communication. Communication is the key and they really hit the mark on that. They delivered a really good product before schedule.
They have good workmanship and I am happy with the final service. I am happy I no longer have water leaking.
They handled everything from start to finish. The only issue I had was that I specified that I wanted the concrete work done a certain way and it wasn't as expressed to me in our negotiations
This was a wonderful experince. We are loving our new back porch.
Their workers were very knowledgable, polite, attentive. The office staff, I don't know why they bother to got to work. They don't return calls on time or when they say they will. That was my biggest peeve, that people don't show up when they say they will. The only one that was efficient on his time was the salesman.
US Aluminum Services did a great job installing our lanai screen. The staff took care of permits and HOA approval; very easy to work with. Very satisfied, would recommend them to neighbors and friends.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of US Aluminum Services as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys