True North Restoration of IowaThank you for taking the time to share your experience. We're glad to hear you felt confident in our team's expertise and our ability to resolve the issue. That means a lot to us. We also understand your concern about the final cost, and we're sorry to hear you were caught off guard. Water remediation can be unpredictable—initial assessments often evolve as we uncover the full extent of the damage and determine how materials respond during the drying process. Even so, we know how important clear communication is, and we're sorry if we fell short in keeping you fully informed along the way. Your feedback helps us improve, and we appreciate the opportunity to learn and do better. Thank you again for trusting us with your home.
The feedback presented on this page was collected by GuildQuality from Verified customers of True North Restoration of Iowa using our impartial third party survey process.To learn more about GuildQuality and our survey process visit www.guildquality.com
True North Restoration of Iowa
6227 Nordic Dr., Cedar Falls, IA iowa.gotruenorth.com(319) 774-6517
GuildQuality surveys
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about their experience and that members get the most accurate and detailed feedback possible.
Public reviews
When a survey contains the "Review" question, that respondent's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the respondent and verified by GuildQuality.
Contact
Have any questions? Feel free to contact us. We will be happy to hear from you!
Each item listed under "Satisfaction" represents a specific question asked by GuildQuality to respondents of True North Restoration of Iowa surveys as part of our process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A respondent is considered satisfied about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.