I've used TQC a couple of times and have always been satisfied with their professionalism and project management.
The staff was very nice and helpful. Some of the work done by the subcontractors is not satisfactory. However, Total Quality Construction does have good follow up service.
I've used them twice and they've been outstanding.
The best choice for a project that involves multiple players and get it right.
We had a great experience with TQC and an excellent finished product
Areas For Improvement - none
Areas Of Satisfaction - communication
Areas Of Satisfaction - This company is beyond professional. It is the second time we have used them and have ZERO regrets.
I love my kitchen, there isn't one thing I would change.
You can't go wrong with Total Quality Construction!
The quality of the work that they do is exceptional, the craftsmanship is outstanding, they are very creative, and the carpenter work is outstanding.
The overall project was delivered as promised.
This is the 3rd time I have used Total Quality, every staff member and sub-contractor is courteous and professional, all work was done to a high standard and the very few questionable issues I saw were resolved immediately.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Total Quality Construction as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys