The Brothers That Just Do Gutters do high quality, professional gutter cleaning. I would highly recommend them to others.
I have never reviewed a contractor before but feel compelled to tell you NOT to use this company. They are clearly understaffed and unprofessional. I had a basement leak caused by a gutter overflow . I used them last year and they were fine. It took me 3 days to get an appointment and it was not for at least two weeks despite the urgency.
On the day of the service they did not show up in their stated window. I called and was told that they were running late and would be there in 1-1.5 hours. Almost two hours later I had not heard from them and was told they had finished the previous job and were on the way.
They never showed up.
They never called.
They never called to rescedule or apologize.
They did not respond to the email I sent.
They lied at least twice.
I cant explain this behavior but find a more reputable contractor. They are clearly understaffed and their service has gone way downhill
The Brothers... worked quickly and efficiently. I am satisfied with their work and will invite them back before winter.
The gutters were not properly cleaned the first time, and even after they came back, the gutters overflowed when we had our first big storm.
Had to come back three times to fix shoddy workmanship, still have a leak.
The staff were very nice and attentive to my needs.
They are still not working properly
I was quoted in a timely manner the pictures were great as they didn’t show an area of the roof that should have been quoted … I brought it to the attention of the sales person and he gave me an updated approximate quote on the phone after I gave him the length of the roof line missed. The verbal quote was close to actual price when the installer added in the additional cost.
The entire job was done in a matter of a few hours they cleaned up everything and work was very professional
Installers were on time, friendly and did the job required....which was installing/adjusting drip edging where it was missing.
It's been a few weeks after the gutter guards were installed. For some reason, my cement board sided house now has a woodpecker I think pecking at the gutters. I would like the Brothers that Just Do Gutters to let me know if this is a common side effect. I haven't had a woodpecker since replacing my wood siding with cement board siding. Somehow the gutter guards have attracted a woodpecker.
Great service, technicians were wonderful. Highly recommend!
The guys were polite, professional, and did an excellent job. Jason was great, explaining to me what had been done and what areas we need to keep an eye on for future cleanings.
Good price, good install, only issue was when the crew went to leave they caught overhead wires, Project Manager followed up and did his best to resolve the manner.
I highly recommend Brothers Gutters.
They did a great job. It took some doing to get things going, but I don't think this is typical of them. I will use them again. I especially like the photos of the finished work sent right to my email the second its finished.
Field guys where OK, New gutter and downspout looks great, repair is ok. could have been straighter. I recommend replacing the office personnel or highering more so calls can be returned and schedules work out.
Great company. Justin and his crew did an excellent job installing all new gutters and guards on a spec house we are building. Will definitely use them again in the future.
Outstanding communication and service! I highly recommend them.
The first snow/ice storm in our new house and we had 3 feet long icicles hanging from our previously poorly installed gutters. The Brothers handled the cleaning as well as the repair. From the first call to the estimate to the work done, everything was done well, done professionally, and with fantastic communication. Could not be happier, thank you!
I used Brothers That Do Gutters previously, and they did a decent job. However, I hired them to clean my gutters a couple of weeks ago and after they were finished, there were several areas where leaves were still sitting in the gutters. I called to request that they return to finish, but haven't heard from them yet (only 24 hrs). Given the large amount they charge, this was not acceptable performance.
They did a great job. They came when they said they would and cleaned up everything. Highly recommend them!
About a two week lead to get here, very up front about costs and expectations, showed up on time and got the job done quickly. Bill Tyson and Reggie were awesome. Thanks guys!
We couldn't be happier with The Brothers That Just Do Gutters! We initially asked the guys to come and clean out our gutters. When they arrived they found several issues with the original installation of our gutters and quickly repaired them. We also found that our gutters were full of acorns so we discussed the possibility of adding the fine screen mesh filters over the gutters - which were installed SAME DAY. Fantastic experience with this company. Highly Recommened!
Needed covers on my gutters. Found them to have a balance of quality and value. Job was done on time and so far the gutters are draining well and I dont have to worry about fall leaves getting into the gutters now. Happy with their job and work quality.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of The Brothers That Just Do Gutters (Danbury) as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
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