Everyone was professional and quality was great.
You will think you are getting the most beautiful bath in the world for the price. It only a plain Jane with cheep materials. Won’t even cone out to finish. Will sell you a $16,000 job and only worth $10,000. Very disappointing!!!!
Romanoff Renovations, when customer paying this amount of money for a Bath Room Renovation you much be on point, period all the way. When you are providing this amount funding up front.
They do a nice job, there were a couple of glitches due to COVID-19 but they are taken care of it.
I am incredibly pleased with Romanoff Renovation and the completed project.
The product is not measured correctly. No one came with gloves or a mask on. The hygiene of the workers was not great.
We liked our salesperson and project manager! They were excellent! They helped to guide us through the process, helped with selections, and explained everything very well so we knew what was going to go on before we ever even got ready with the job.
The work itself was fine, however, we did not receive the setup that the salesman told us we would receive. Due to that reason we are displeased.
They did an excellent job and gave me some good tips!
My installer was punctual and he did the job in a fair amount of time.
Bryan was great. I appreciate how he dealt with the installation and how he kept me up to date. I am very happy with the service.
The gentleman who did the renovation was very professional.
They have terrible customer service. They switched companies on me and pushed the install back a month. It took me forever to get in touch with the. The permit person still has not come out to look at my shower.
The last installer Robert, was excellent. Previous workers did not know what they were doing. Otherwise rating would be 5 star.
We are very pleased with Romanoff Renovations.
I would not recommend anyone to work with this company. The renovation took forever. They lacked in communication and follow-up. The build was put it incorrectly. This entire process took months and I missed five days of work due to this project. I was not informed of the status of my build. The contractor smelled of marijuana and proceeded to put my shower door in incorrectly. The owner of the company came into my home swearing up and down. The entire process was a complete nightmare.
The installers did a great job, their workmanship was high quality. The application process at the beginning of the project was an issue but the upper management resolved the issues and I was very pleased with the end result.
Romanoff Renovations were very friendly, professional, and clear and concise on what needed to be done. They completed it in a timely manner.
We signed a contract with them in December and we were quoted that it would take 3 days and it was completed until March 24th.
Everything was done efficiently. They kept me up to date on the progress weekly. and provided me with a quality job well done.
The installer did a great job on the renovation. He was friendly and very knowledgeable.
All individuals involved were top notch and professional.
Mark and his partner did a very good job
Worst customer service I’ve ever received.
I think they did a great job. I was happy with the results!
Very professional, friendly, and always on time. Will definitely use them in future projects.
The marketing dept did a good job discussing what I needed done. But the painters did a poor job. Would not paint the outside door. Tried to talk me into buying a new door because he said the old paint would have to be scraped and primed and then painted and that would cost me more. But I agreed on... more
There are items are not completed that should have been completed. I had an outlet that did work, and wires were sticking out. The paint was not completed around my window frames, and the garage flooring paint was cracking. They left the plaster on the garage floor, so the floor has chipped. The flo... more
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Romanoff Renovations as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
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