I reached out with some problems with the install. 1) chipped back splash and caulk was milky instead of crystal clear.
Need better communication!
They were easy to communicate with even when we had to redo the counters.
Three trips to a remote location to complete the project.
Customer care!
Still waiting for the job to be completed, but I promise you I’ll give him more detailed evaluation. Once the job is completed, if it gets to that point.
Counter top looks great. There is a seam but you can find it.
Too much money for the product and service.
product is high quality , my installation is great
Start to finish precision countertops exceeded our expectations. Easy to work with great communicators, and excellent workmanship.
We didn't specifically choose Precision. We bought our countertop at Home Depot who uses Precision. Other that waiting for appointments, all was good.
The overall experience with the Precision Countertops team was a positive experience.
Shopping in the warehouse was great! The variety of counter and tile materials were perfect.
I would definitely recommend. The people are amazing and I have a beautiful countertop.
Pm ll
Very professional and polite
My countertops are beautiful and easy to care for
Precision did a very professional job. However, their scheduling is mixed and delayed for various situations beyond control.
simple process, knowledgeable
Better communication and care instructions
Very professional;. Knew their products. I was happy to get as much accomplished on that 1st visit. I did have a fair idea of what I wanted before I went in there. But they made the process easy and comfprtable.
You sent a grossly flawed product and the installation crew did not seem to care as long as they were not blamed for the shoddy work. Someone tried to fix it and determined they could not after spending 2 hours trying. This is necessitating a third visit and a 1600 mile drive for us through the fault of Precision. We ordered windowsills which were fabricated incorrectly and the replacements ones were not correct either but the installation person put them on and used caulk to hide the flaws. They did not listen to our requests and no one at the cabinet shop communicated the problems appropriately. Many issued could have been handled with better communication at Precision. I would never recommend this shop and would actually recommend not using them. Hopefully the third visit will provide the countertop installed correctly. The job is not yet complete.
We have chosen Precision 3 different times fir 3 different homes. The first two had beautiful countertops, the current home, not so much. The countertops have several flaws and aren’t in great shape!!
Have a better receptionist or scheduler
Ease of working together, communication and crraftmenship