This was a great experience. Very professional group.
The installers were very professional and thorough. The plumber was knowledgeable and helpful in routing the drains. The tile setter did a careful job. Overall success!
Product quality
Flexibility of design process
Skill of installers
Follow up on our service was nearly nonexistent. Workmanship was marginal at best. Our countertops are still shedding dust onto our floors and into our drawers many months after installation. We are deeply unimpressed by the low quality service and communication.
20 weeks from time of payment for tops until install is poor management of time
Alissa Nisbet was highly unprofessional
Tabitha from the office never returned my texts post installation with areas that were left wrong or incomplete, and the techs made errors. The job was neither precise or perfect - far from it.
I didnt noticed until we went to hookup the water lines-- They never attached the bracket for the dishwasher.to mount. My plumber had to make a special trip to get a bracket that they should have attached-- I've had a few installed by you , never had a issue. Also I had another hole drilled for a soap dispenser which was drilled off center from the that was predrilled. It actually was so tight to the sink I had to overlap the nut underneath. Not good , next time I probably will babysit them. The plumber expense almost doubled cuz the screw ups.
Very professional and timely
They were wonderful! From planning, set up, execution and follow up- they communicated the whole way through. I would highly recommend them to anyone!
I love the quality of the quartz
I was very impressed with how professional and how organized the whole process was
Precision handled this renovation smoothly and professionally, with clear communication every step of the way.
Very happy with the completed project.
I was intimidated at the prospect of a kitchen remodel. I worked with staff at home Depot to select my countertop and that made it feel much more approachable. There were a lot of decisions to be made along the way but the countertop was by far the easiest and I could not be happier with the result! The process and staff at precision countertop really made this a smooth process for me.
Total professional and high quality at every step in the process.
The countertops are beautiful in my kitchen and it looks better than I was expecting it to look.
Precision Countertops Inc.
Job SPS110549
Rob and Vicki Breitbarth
Completed 10/31/2015
Stated below is the ratings of the job performance for four groups of workers
1. Measurements of countertops
***** 5 star job, thank you
2. Demo and installation of the countertop and sinks. The countertop and sinks are top of the line. Should have been treated as such.
** Two stars
a. Excess use of silicon on countertop and sinks, no use of blue tape on counter or sinks to minimize silicon smear. Made a mess had to come back and remove what he could.
b. Sinks not centered in hole. Not excusable
c. Use of 2x4’s to hold up one sink up when they did not have the correct parts. We called you on it. Were they just going to leave them? Unnecessary holes in our nearly new cabinets.
d. The silver sink supports used are not best practice for mounting sinks and looks temporary with shims. Wood strips should have been installed prior to mounting the countertop to use the included clips from sinks.
P.S this was done when you installed our kitchen sink and quartzite counter 2 years ago
e. Left the front door wide open all morning leaving us in the cold.
3. Plumber
***** 5 star job, thank you.
4. Tile
***** 5 star job, excellent work, thank you.
Our dog was on a leash under our control all four days.
We purchased special covers for the 8 holes in our cabinets.
When we questioned the sink installation, the worker said he couldn’t do it right. Not true.
We are providing this review in this manner to commend professional work and educate where you dropped the ball.
We were disappointed since our previous experience in our kitchen was so positive.
Rob and Vicki Breitbarth
Every stage of our kitchen remodel project was completed very well in a timely manner by friendly and professional staff. Our questions were answered and any issues quickly resolved.
I loved the text updates and the man that came to measure did a good job. The installers were excellent.
From first contact to install: effective, efficient, informative videos prepared us for the whole process. Absolutely professional and quality people and product.
We had a bathroom countertop made for an owner done remodel. The cabinet was in place, the sink and faucet picked out and I was ready to buy countertop material and make the countertop. It turns out that for very little more than the cost of the material, Home Depot (using Precision Countertops) was able to make our custom countertop! And they did an excellent job (probably way better than I could do...)!
We were pleased with the quality and installation!
Showed up on time and made the two countertops in one piece with no seams as I asked. Install went good and guys were easy to work with .
The countertops were created and installed correctly
Fantastic