Did not get in touch with me sent text to wrong phone number change date of installations

It was easy from start to finish and we really like the countertop

I would have liked more personal contact. Everything was fine, but I felt like the representative was bothered by anything except online responses.

Very easy to work with . Knowledgable

Excellent product and excellent delivery

Good value and easy to work with. Great communication and pleased with the end result. Would use again for sure.

Prompt, neat, friendly, answered questions with knowledge and politeness. Efficient. Enjoyed having at my home.

They showed up when it was scheduled. Everyone was professional and polite. Great company to work with.

I would recommend the installation crew, but warn prospective customers that final payment is due before they do any fabricating......no public relations

Took way to long from the time I was told they be done

It’s really hard to find people who are fast efficient, and friendly. I have already recommended two of my neighbors and even my plumber, who was impressed.

When we stepped into the show room we knew they were going to live up to their name
AND THEY DID. We were kept up to date with each step of the process and are VERY happy we chose Precision Countertops.

Great customer service

They did a great job- nice installation, cleaned everything up- worked very quickly- great job.

The countertops were cut incorrectly and the range does not fit into place. We reached out to Precision Countertops to request modification last week and have not had follow-up correspondence regarding a plan for correction of this error.

It is possible that hiring this company independently would be great but they were part of a remodel package through Home Depot and as a result of numerous problems with Home Depot and their cabinet installer, Norwest, it was the remodel from ****.

The entire team was professional, helpful, patient. We felt well cared for snd are absolutely in love either way our gorgeous countertops

Great communication throughout the project. Friendly staff and installers. Countertops look amazing and they mounted the undermount sink for us. Was ready ahead of schedule.

There was an issue during installation with the water valve. The crew was able to stop the water but had to cut into my wall. I have reached out several times to the original scheduler (only contact number I have) to ask what the plan is to repair the drywall damage and have received no response. Very disappointing.

Communication was excellent, work schedule was adhered too! New countertop and backsplash are beautiful!

The crew was very fast, professional, and the work was great.

The product has a quality look about it and suits the rest of the room decor perfectly. So glad the Home Depot rep, Helix Hullin, described the process and gave me other folks' experiences also. That convinced me to spend the extra money.

Communication was incomplete and inaccurate leaving us with several unexpected appointments and costs from a third party. Information was provided solely via text message despite attempts to contact via phone. Changes to our order and invoice were not provided via receipt or other documentation outside of a text message explanation.

Installers broke mirror above my new quartz countertop. Having trouble reaching the seller at Home Depot (on vacation) as well as the woman that books installation appts. (Not returning calls about mirror replacement) Broken mirror occurred on June 26th.

Great customer service. Kept us apprised from when we ordered our countertops all the way to install. If we had any questions they were answered in a timely manner.