The Precision crew arrived on time
They’re very professional and does an excellent job. You’ll love the results.🥰
Remodeling my home & dealing with contractors has been beyond frustrating, but the experience with Precision Countertops has been the exception. Everyone involved in scheduling, templeting, installation, & Joe in project mgmt were friendly & professional.
I was super satisfied and what’s better than that, my wife was super satisfied.
Anyone that is looking to have tile installed, I would recommend Precision! Thank you again,
I would recommend this company to a friend. The only thing which did not go well is we were not told to empty drawers and that made a great deal of work to clean up after w II to was done. Home Depot led us to believe installation would be done differently than it was.
Overall terrible experience. Would not recommend this company to anyone. Purchased through Home Depot; Precision installed. Product color was much darker than expected. Sample I selected was 40% White and 60% brown. Installed granite was 95% Brown. I've had granite installed before and expected some color variation, but not that much. Backsplash on one side of the range is brown, which matches the countertop, however backsplash on the other side of the range is white, more like the sample. Obviously came from a scrap left over from another job, but precision said it came from the same slab. Doubt that is true since there is no transition in color on the countertops. Stark difference in color from one side of the range to the other and very unsightly. Precision refused to replace the white backsplash to match the rest of the kitchen. Also, installer swore to me before he left that the sink, which was on site, would fit. The plumber could not install the sink because the hole wasn't big enough. Apparently, rather than cutting the hole bigger, the installer pounded the sink flange to tweak it enough to fit the hole. Still did not fit. Additional cost to get the plumber to return and finish the job. Took 2 weeks to get precision to return and make the hole bigger so the sink would fit. Installer had a surly attitude about returning to finish the job and lied about pounding the sink flange. There was a witness who saw him hammer it. The installer did not even open a window when the sink hole was cut bigger. Dust everywhere. Overall customer service terrible. Sherry, who answered the phone was pleasant, but couldn't solve anything. Always had to defer any decisions to a "manager" which took additional time. Would not work with this company again.
Communication has not been as good as it could be. Several things conflicted with Home Depot. I have not heard a response regarding resolving the installation problem. Also, we were overcharged for an oversize piece, though we were told we would not be charged.
Product and install was great. my only complaint is the installers didn't caulk the backsplash. Seems like that should have been part of the finishing touch to the job!
Just an ok experience overall. Great people to work with but lacking some attention to detail on manufacturing and installation
Initial installation team didn't do a great job.
I was pleased with the work that Precision Countertops did on my kitchen we had a few hiccups in the beginning but of no fault to precision countertops I was very pleased with the service I received from precision.
Overall, I am satisfied with the quality of the countertop product. The color and the quartz material are exactly what I hoped for. However, the template person missed a few key measurements causing the installation crew to do some custom work in the field which in turn caused a longer than usual installation timeframe.
I would feel completely comfortable recommending Precision to my pickest friends. I am sure they would be as happy as I am with the workmanship and knowledge Precision has to offer.
I was pretty nervous about my kitchen project, but it turned out beautiful! Everyone I had contact with was very professional and knowledgeable. I would definitely recommend Precision Countertops! Thank you for such a flawless experience.
This team was very organized and efficient.
You folks are running a great service and company and we are delighted to have worked with you all. I never complete surveys but in this case it's important to me to share my feedback with others. A kitchen remodel is an expensive, stressful, emotional undertaking, and having the right vendors can really make a difference in the day-to-day experience. The team at Precision did a great job on my project!
There was great communication from the beginning to after having it installed. I will use them anytime. Nice people.
Yes, I would most definitely recommend them to coworkers and friends.
See #15 below. Yes, I will definitely recommend this company.
I have seen such a perfect countertop. No visible seam. Kelsey answered all my concerns and questions. She returned my call quickly and put up with me. She is great.
I would highly recommend Precision Countertops very professional!
I would highly recommend Precision Countertops and it’s employees ❤️👏
I will certainly recommend Precision Countertops. The workmanship and installation were superb!
Arrived on time, installed the granite quickly, cleaned up