Terrible experience

The countertops themselves are excellent. What really puts me off, is how long it took from ordering at Home Depot, to the actual delivery date. It took months.

We were informed all the way through the process keeped in toutch with us . We were able to have ours Installed in a couple weeks after ordering the installers were polite and informative on our countertops even put rugs down to keep our floors clean

I would recommend Precision Countertops with no hesitation.

The process from start to finish was well organized and communicated. Every person I interacted with was courteous and very knowledgeable and able to answer all my questions.

EVERYONE WAS AWESOME!

Very organized, prompt and responsive service. Professional, respectful and competent staff all around. We had a seamless experience from beginning to end of our project.

Very smooth operation. Professional, flexible, honest, knowledgeable, responsive, timely.

The installation was done very well. The installers were very polite and professional.

We are happy with the product and the outcome. Disappointed in the process. There was a week delay in getting our countertop ordered. Where when we called in to find out our schedule we learned that our project wouldn't start until we paid in full. We didn't receive our final invoice until a week after the countertop measurement. Two things 1) It is very strange to pay in full for a product before receiving it. We would have appreciated knowing this in advance. 2) if we had received the invoice sooner we would have saved a week in our schedule.

There was also a problem ordering our tile. Initially the wrong tile was ordered. It took some time to resolve this as well. After multiple calls and conversation with Alissa with no resolution, Amy got involved and saved the day! She was clear in her communications, managed our expectations very well, communicated regularly, and solved the problem. She was great!

Marilyn was great in the showroom helping us out and Amy was great in fixing our situation.

We worked with Precision on the recommendation from our contractor. When we told him about our experience he was surprised and disappointed for us.

Ultimately we will tell our friends - proceed with caution around schedule and payment but the outcome is great!

I highly recommend Precision. While we did have an issue with the installation, Precision resolved it immediately and we couldn’t be happier with the result. Fantastic!

Everything absolutely perfect. Very pleasef

The countertop is beautiful. The communication was great and installation was fast and good. Service people who came into my home were courteous.

The communication, punctuality and workmanship were top notch.

My project is not finished yet.

Install was quick and PERFECT!!

Precision Countertops, Inc. did a reasonably good job. They were very good at communication, and they stood behind their work.

I was told to expect the counters to be installed 8 -11 on a Tuesday. When they hadn't arrived by 12:00 I called, and was informed that the counter wasn't ready and they'd get back to me. The original person I worked with was out of the office for the week.

Good value. Good people. Time to complete the project was a bit long. Not just the install. The entire project start to finish .

Countertops are not level

I will not hesitate to recommend Precision Countertops to anyone I know who needs new countertops.

End product of this project installation inconsistent with previous project result.

They kept us informed every step of the way. Installation was smooth and easy. The countertops and backsplash is beautiful.

We have been pleased with the quality of the work from the templates, the demolition, the installation, the plumber and the tile setter -- all outstanding! The scheduler did an excellent job of keeping the project on time and moving. And the finished product is beautiful -- we are very satisfied.

Great results. Great communication, with plenty of opportunities to make requests. Installation was quick, clean and professional.