The process was smooth and decently priced. The crew from template to installation was great. Thanks!
Precision was great in everything, except delivery and installation of the project. We thought this would be done by at least Thanksgiving, it's still not done. Things continually are delayed, we ask Ashley to please try to get this done sooner, but it seems we are Precision's lowest priority, even though we have payed and been kept waiting and waiting. All the while we still cannot use our house and are living in an RV.
Every effort made to confirm materials, install date; installers friendly, professional, fast, cleaned up well
I believe the communication in a large project such as a countertop which is expense and time and consideration on how it’s gonna fit in the environment. It’s being placed is very important. The customer plays a role in this, and I believe that this company did a fine job in communicating to the Home Depot staff on how to put together the package that included the countertop information in it and then the manufacturer did an outstanding job with up-to-date timely communication
All the people from this company were very professional and extremely proficient. Hats off to all three of them from the template to installation
Beautiful counter tops very professional on time as expected
They were in and out quickly, the countertops are beautiful and better quality than we expected. You wouldn’t even know there was a seam! They protected the work area and left it sparkling clean when they left with clear instructions on care.
We had a wonderful experience from the planning staff to having the new countertop project completed! I would definitely recommend precision countertops inc.
Respectful. Listened to what I wanted for the countertops. Install was efficient.
I liked the work. The communication was a bit difficult because everything is done via text. I never did get a final estimate, nor did I get a final invoice. I still have not seen the refund that was due to me. I am currently inquiring about that.
This was a major purchase for our customer. Precision Countertops clearly recognizes this. Setting customer expectations and regular communication was key in ensuring the customer was happy with their purchase.
Have nothing but praise for this group. They are easy to work with and care about the quality of product and quality of installation
Very impressed with the quality. Better value than other places I looked
They did a great job. Countertops looks fantastic. Really enjoying the countertops.
I would not recomend due to so many errors and misrepresentation of product and services, i.e. lies.
The countertops chip and stain very easily.
The delivery and installation were fine. I had just painted my cabinets dark blue and they got pretty scuffed/dinged up in the installation, but that wasn't surprising and I will repaint as needed.
The sample of the quartz I chose had lovely dark blue and beige veining on a white background, and I was expecting the same overall density in the countertops, but the veining is much more "here and there", a lot of it being closer to just white in large areas. That was rather disappointing. If I had been warned that that could the case, I might have chosen a different quartz. But it's still pretty. I am planning on deep blue tile for the backsplash and that will brighten it up. My new sink, which is black, is a good contrast against the white, too.
I didn't talk with Precision Countertop folks about the quartz itself, but what we did discuss was clear and fine.
Provide guidelines on radius for corner cuts and more details on installation expectations.
I definitely recommend Precision Countertops. The communication is excellent. The scheduling was easy. The template and install were very
professional.
Very good work
The fit did not meet our expectations - on the same side the gap between the countertop and the wall was between 5mm and 0mmm. We expected better with laser measurements.
I have tried to leave messages as there are a few nicks in the cabinet panel so I need someone to get back to me asap.
Lived up to all of their promises
Excellent work from design through professional counter installation—an outstanding project from start to finish.
This job was about half the price that I would have had to pay to a Humboldt based company. I wanted to buy locally, but Precision outbid, out did anything I could have acquired locally. So thankful!
Fast and friendly service
installed countertop looks great and problems during install resolved promptly
VERY HAPPY WITH THE COUNTERS
Very professional people to work with!
I purchased kitchen countertops befrom them and was very satisfied, so I of course I used them again for my bathroom vanity.
communication between template crew and installers
Can’t say whether I would or whether I wouldn’t.
Appointments were set up soon after the order was placed! The workers arrived early and executed their project in a timely manner.
The counter was cut crooked, even if it was only an eighth of an inch. It still wasn’t a straight line next to the stove and I had to have my guys go in and caulk properly but to be fair that might’ve been because they ran out of the color Call that I gave them.
And I had to fix the wall that they damaged putting the countertop in
I don’t wanna put this on Google because everybody has a bad day, but I wanted to make sure that somebody got the message
The window sill was made wrong, Precision made the mistake and continues to refuse to fix this
Cost overruns were considerable.
They showed up when they said or call and came earlier. Work was impeccable. Great job
Precision Countertops will provide complete professional services throughout the process of template and installation of your material. I chose Cambria quartz for kitchen countertops, island, and backsplash. They responded quickly to set up the templates to get the order into production. When I couldn’t really see how the layout would look on my computer they scheduled me to come into their beautiful facility and meet with the designer: she answered all my questions and showed me my slabs and how cuts would be made. Once the installers came, the process was smooth and easy. They were very careful and clean and professional. It was impressive how detail oriented they were as the installation proceeded. I highly recommend Precision Countertops, and hope to use them again for more projects.
The process was easy.
I would absolutely recommend Precision Countertops
The price was good
I made an appointment to visit the showroom to learn about the Hi Macs counter material and select the pattern I wanted. The receptionist and the salesperson were very friendly and informative.
We love our countertops! They are absolutely beautiful, they were installed excellently, and the whole process from start to finish was wonderful. I appreciated the communication via text and would highly recommend these countertops to others. Thank you, Precision Countertops!
They were very polite, professional, and clean. When we discovered a scratch on my quartz countertop, the company handled it very professionally and resolved the issue as quickly as they could.
I will definitely use their company again on my neverending home reno projects! Thank you, Precision!
Seam is obvious and looks like a piece was patched in instead of matching
our quarts countertops were delayed for weeks. the installers arrived to install our backsplash with five pieces, saying it was needed for the space. we had two other manufacturers and builders come and look and all agreed that your company could have easily installed the backsplash span with one or possibly two seams. they agreed it was a case of Precision wanting to use pieces to save money rather than create order a slab. we rejected the material and have found another installer.
The crew was amazing, I would absolutely recommend to everyone! Everyone that has come to see me, has asked who did my installation.
Great service with knowledgeable staff, would recommend
The counter top is beautiful! Went in with no issues. The template person and installers were excellent. Prompt, clean and informative.
The price and quality