Do a walk through before leaving. They had to shim a couple cabinets, and the shims were not cut off so they are sticking out a couple inches. I was also told they would caulk a couple areas that was a wider area--which I specifically asked if it was too big of a gap to caulk and was told no, it would be okay. After they left, I discovered those places were left open and were not caulked. There was some damage to the kitchen sink cabinet floor. It was difficult to get the countertop in and level in the kitchen, but I was not informed the floor under the kitchen sink was so badly damaged that I had to completely remove and replace it after the fact. I understand things don't always go as planned, but I didn't know the damage had occurred until I was looking around after the installers left. However, the installers were all very nice and helpful. I'm just wondering if they were getting tired at the end of the day so missed a few things.
My countertop are so beautiful. The guys were great.
Very professional and always good communication. They were a pleasure to work with. I would highly recommend their services.
Measure or cut 2 of my window sills correctly the first time.
Prompt, punctual staff. Did the work in a timely manner, countertop looks great.
The countertops are great and the scheduling process is very easy
The whole process was very professional and efficient. The product is amazing. Very pleased.
Pending. See #8
I like the professionalism on every aspect of the installment. I reallt appreciated knowing the schedule for each step and that both the template person and the installers showed uo when they said they would,
You’re team did and outstanding job. I couldn’t be more pleased with their ability and attention to detail.
They were extremely knowledgeable, competent and fast accurate installers.
you guys did a great job and it was done in just a couple of hours
Strongly and have already. My neighbor saw out granite being unloaded and asked about our experience after.
Very nice work
Counter install went fine, no problems. Not even two weeks later the butcher block counter top started splitting from where the seams meet, and the split is deep and getting worse. The counter tops are also very rough in spots like they were not sanded nor sealed. We contacted Home Depot (who we went through and they sub contract to Precision), and contacted Precision Counter Tops directly, too. Here we are over a month and half gone by and still no help from Precision to fix the problem. True, butcher block will change over time but less than two weeks after install and we didn't even put anything onbthe counter top and it splits and will keep getting worse. Precision representative said they'd talk to install manager, and now they are not reaching out to us at all. Even Hime Depot rep has tried contacting Precision representative and n word. I would not recommend them at all! Now we are stuck with this large crack in the counter top and unsmooth surface and it is very frustrating for what we paid. Not a happy customer!
Great finish on counter top. Beautiful
Easy to work with and did a great job.
It was a very pleasant experience—from the beginning of the process, from measuring to installation.
I had a delay because of my contractor in being prepared for the countertop delivery. I had purchased my countertops at a discount, which was subsequently rescinded because of an unknown clause saying I had to have type counters installed by a certain date.
Very professional exchange and all went as planned, including scheduling, communication, and install. My kitchen looks beautiful.
Great communication, on time will all appointments and when it came to install day they were clean and fast and knew what they were doing
Excellent process.
The customer service was quick to respond and always very helpful. The install team did a fantastic job. Each time it has been a great experience with Precision Countertops
Everything with the countertops went smoothly and any questions that I had were answered by Ashley. My new countertops are beautiful and I can't wait till the rest of the kitchen is finished.
The customer service lady Jesse was rude, didn't answer my questions and sounded intoxicated every time I talked to her. We wanted to get backsplash along with the countertops. We got approved for the job. I paid for it, got the materials and at the last moment they said they weren't able to do the job. So I had to return everything and the job wasn't completed. They should not have approved it in the first place if they couldn't do it.