Finish work was horrifying
I have already recommended Precision to my friends and will do so again
End of the day hurried installation. Adhesive residue was not initially cleaned up properly and penetrated into the finished surface. Installer was hesitant about installing code required air gap device where customer requested. New range was in place for countertop in stallion. Customer moved the range out of the way for the installation and installers man handled it putting it back into place. The range was repacked and stored for flooring installation. Upon reinstalling damage was found from the “man handling”. This was reported to Precision but was 2 months after install but was assured it would be looked into for a solution. It’s been two weeks and NOTHING! This will be reported to The Home Depot as this purchase was through them.
Very professional, friendly and knowledgeable.
Our kitchen is our first big renovation project that we hired companies out to. Precision Countertops was amazing from start to finish! Couldn’t be happier with their beautiful work!
every thing but the instaulers
Friendly, professional, efficient
Great product and the installers knew exactly what they were doing.
The team was on time, fast, professional, considerate, and just did an all around awesome job!
Delays at every stage. Error in templating. Our countertop got broken and no one told me they couldn't come install it until I called less than 24hrs ahead to confirm the install and was told about the breakage. I had already paid a handyman to come uninstall our gas stove and had to have him back the next day to reinstall, and the company was unwilling to pay me back for this wasted money. Plus it required lots of days off work with the rescheduled date. However, the final product looks nice so 2 stars out of 5.
I liked the people and the quality of their work, but they didn't give me the chance to advise them about the counter's seam placement. To me, the place they chose is disappointing. I worry it jeopardizes the longevity of the installation.
I love my new countertops! They are beautiful!!! The communication from this company was top notch from the very beginning to the end!
I can’t say enough about the customer service that u received from those who work at Precision Countertops!! Sarah was so great to work with.. we had run into some situations on our part with our contractor dealing with family emergencies, which prolong us in getting the measurements for the countertops.. As we were gone during this time, but she worked with our contractor once he was ready for the measuring & installation of the countertops!! The guys who came out & measured & installed to a beautiful job of installing.., The countertops are beautiful and it looks just like a ‘Sand Storm!’ Thank you so much & yes I would tell everyone to go to Precision Countertops!!!
Highly recommend this company for Great Service and products
Easy to work with on scheduling and communication all done through a emailed link! Very Happy with our New Granite countertop
The design of the quartz was more vibrant then the sample. It was artistic in nature. Absolutely beautiful.
The ease of everything coming together.
Counter tops were not wrapped or protected in any way which resulted in a corner being chipped off.
I had one friend Precision Countertops, then a bit later another friend said they use Precision and were very happy. It was such a big job with lots of decisions. I got good ideas from everyone I worked with.
Installers put in a sink that was obviously not new. It was in the original box but had been a returned item and it was dirty with obvious signs it wasn’t new. We didn’t see it until they installed it. My opinion I think they should have alerted me or at least asked if it was what I wanted. The Home Depot should have looked at the sink when it was returned to see that it had putty around the drain and it was filthy. When I asked them to remove it I was told I would have to pay extra to remove it and to reinstall a new one. Also they punched a hole in the drywall wall and when I saw it I asked them to repair it. He said it was already there but I have a picture until before installation that shows it wasn’t. They puttied it up.
Great product Great service.
I can’t say this was a great experience. The work got done eventually. Still unresolved issue so, I can’t Recommend.
They are coming out and 3rd time to fix. Possibly.
The countertops are beautiful and the installation was fast and efficient.
The installation crew did very sloppy work. I had to complete the job properly myself.
Great communication, great experience. This is out 4th job with them and each experience has been better than expected.