The installation was done very well. The installers were very polite and professional.

We are happy with the product and the outcome. Disappointed in the process. There was a week delay in getting our countertop ordered. Where when we called in to find out our schedule we learned that our project wouldn't start until we paid in full. We didn't receive our final invoice until a week after the countertop measurement. Two things 1) It is very strange to pay in full for a product before receiving it. We would have appreciated knowing this in advance. 2) if we had received the invoice sooner we would have saved a week in our schedule.

There was also a problem ordering our tile. Initially the wrong tile was ordered. It took some time to resolve this as well. After multiple calls and conversation with Alissa with no resolution, Amy got involved and saved the day! She was clear in her communications, managed our expectations very well, communicated regularly, and solved the problem. She was great!

Marilyn was great in the showroom helping us out and Amy was great in fixing our situation.

We worked with Precision on the recommendation from our contractor. When we told him about our experience he was surprised and disappointed for us.

Ultimately we will tell our friends - proceed with caution around schedule and payment but the outcome is great!

I highly recommend Precision. While we did have an issue with the installation, Precision resolved it immediately and we couldn’t be happier with the result. Fantastic!

Everything absolutely perfect. Very pleasef

The countertop is beautiful. The communication was great and installation was fast and good. Service people who came into my home were courteous.

The communication, punctuality and workmanship were top notch.

My project is not finished yet.

Install was quick and PERFECT!!

Precision Countertops, Inc. did a reasonably good job. They were very good at communication, and they stood behind their work.

I was told to expect the counters to be installed 8 -11 on a Tuesday. When they hadn't arrived by 12:00 I called, and was informed that the counter wasn't ready and they'd get back to me. The original person I worked with was out of the office for the week.

Good value. Good people. Time to complete the project was a bit long. Not just the install. The entire project start to finish .

Countertops are not level

I will not hesitate to recommend Precision Countertops to anyone I know who needs new countertops.

End product of this project installation inconsistent with previous project result.

They kept us informed every step of the way. Installation was smooth and easy. The countertops and backsplash is beautiful.

We have been pleased with the quality of the work from the templates, the demolition, the installation, the plumber and the tile setter -- all outstanding! The scheduler did an excellent job of keeping the project on time and moving. And the finished product is beautiful -- we are very satisfied.

Great results. Great communication, with plenty of opportunities to make requests. Installation was quick, clean and professional.

I would probably not choose to use Precision again but had no choice to use them since this is who Home Depot is contracted with

Experienced team, did a good job

The installation team was to arrive sometime between 8-11, with a call 30 minutes before arrival. Instead, they called at 7:40am saying they'd arrive in 5 minutes. It was an early morning scramble for us. When they arrived, they cut wood in my front grass, leaving a pile of sawdust. They also cut wood in my bathroom, and left the top drawers full of sawdust and wood chunks. We didn't want them applying the silicone, especially without it being clean, so they honored that request and didn't do it. They rushed through the signoff process, and since it wasn't clean it was hard to tell if it was ok. After they left, we cleaned with a microfiber and mild cleaner and found a several inch scratch on the countertop. I didn't choose this company, they were assigned by Home Depot. I wouldn't choose them in the future.

Do a walk through before leaving. They had to shim a couple cabinets, and the shims were not cut off so they are sticking out a couple inches. I was also told they would caulk a couple areas that was a wider area--which I specifically asked if it was too big of a gap to caulk and was told no, it would be okay. After they left, I discovered those places were left open and were not caulked. There was some damage to the kitchen sink cabinet floor. It was difficult to get the countertop in and level in the kitchen, but I was not informed the floor under the kitchen sink was so badly damaged that I had to completely remove and replace it after the fact. I understand things don't always go as planned, but I didn't know the damage had occurred until I was looking around after the installers left. However, the installers were all very nice and helpful. I'm just wondering if they were getting tired at the end of the day so missed a few things.

My countertop are so beautiful. The guys were great.

Very professional and always good communication. They were a pleasure to work with. I would highly recommend their services.

Measure or cut 2 of my window sills correctly the first time.

Prompt, punctual staff. Did the work in a timely manner, countertop looks great.