Mainly because after the mold remediation was done the supervisor came back to discuss the reconstruction process, and he told me that he needed to get ahold of the adjuster report from Tower Hill. So, I called Tower Hill that same day and she emailed the supervisor (Doug) and confirmed to me that he had that report in hand. That was on a Monday I believe. Come Friday, we still have not heard from anybody about doing the reconstruction work. That was five days. So, we hired our own contractor to come in and complete the reconstruction work, do all the drywall, and the things that we weren't doing. There were some things that we hired our own contractor to do, like the kitchen cabinets because we wanted the same people that built the house to do the cabinets. Honestly to this day, I have never heard back from that gentleman. I don't know if we fell through the cracks to get the reconstruction done. Come Monday (after we hired that contractor), he emailed our adjuster at Tower Hill and said, "We are not going with Paul Davis after all because we never heard from anybody and it's been 5 days and we are hiring our own contractor". So, unless Tower Hill told him, I don't know what happened.
the people were behaved and nice.
We were very pleased with them.
Johnny was wonderful, he was a pleasure to deal with.
I was satisfied with the work completed but not with the planning.
We were very comfortable with the job that was done and had no problems. They arrived on time and everything was nicely done. Overall they solved our problem with our leak, replaced the original product and it turned out very well.
They won't work for me again, nor neither one of my friends.
The guys were polite, personable, and did good work! They were responsible!
The crew seemed okay but an inspection for the buyer found loose shingles in several places and I had to point out repair of one problem area .Lee promised the job in 6 weeks but it took twice as long a wait. Sales should not make promises the crews can't deliver. For more than $25,000.00 I don't fe... more
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