About this company
Patriot USA
Patriot USA Professional Property Restoration is the authority in emergency restoration, reconstruction and contents restoration services for commercial, industrial and residential properties. As the authority in property restoration, we will be responsible for the execution, management, and overall coordination of your project. Show more
Patriot USA Professional Property Restoration is the authority in emergency restoration, reconstruction and contents restoration services for commercial, industrial and residential properties. As the authority in property restoration, we will be responsible for the execution, management, and overall coordination of your project.
Patriot offers a vast history of combined experience. When on the job, we provide a constant line of communication. Patriot USA uses the most advanced equipment on the job site to assure efficiency and a professional quality of work. Our team undergoes continuous training in all aspects of the property restoration field which makes it possible to maintain the highest level of expertise in the field. Our specialized computer software provides up-to-date information accessible to insurance professionals. With integrity and unfaltering commitment to the specific demands of your project, we will attend to your property restoration needs twenty-four hours a day, seven days a week until the job is done, and done right. Hide
GuildQuality surveys
Photos 6
Reviews 20
Of 22 respondents, 20 left a reviewRecent reviews
Kathleen C.
Patriot project management staff were great at getting my estimate prepared in a timely manner and recommending sources for material selection. They coordinated the work on site with their tradesman and were happy to assist when I had questions or wanted something done differently. Repairs were completed on time, and with great attention to detail. I have been happy to refer people I know looking for services to them.
Customer in Martin, MI
Area For Improvement
Area For Improvement - None
Area Of Satisfaction
Area Of Satisfaction - Service
Additional Comments
Additional Comments - I'm very happy how my claim was handled
Gerald P.
Additional comments
Area Of Satisfaction
Area Of Satisfaction - I was satisfied overall.
Ian H.
Additional comments
Area Of Satisfaction
Area Of Satisfaction - The gentlemen that showed up at my house were extremely professional and pleasant. They must also be wizards as they removed or stacked everything in my basement in an hour.
Pamela R.
Additional comments
Area Of Satisfaction
Area Of Satisfaction - I expressed my concerns in a survey to both the insurance company and Patriot immediately. Within 1 week my insurance contacted me and explained they would investigate the charges, then a week later the owner of Patriot contacted me directly to resolve my issue with the bill. We came to an agreement of a set charge and I was reimbursed the difference by Patriot.
Vanessa F.
Additional comments
Area Of Satisfaction
Area Of Satisfaction - I was most satisfied with how they were able to come in and get it done quickly, effectively, and efficiently. They did a good job.
Marc D.
Additional comments
Area Of Satisfaction
Area Of Satisfaction - After some initial cleaning issues, Patriot was very cooperative , professional and concerned about satisfying our needs.
Additional Comments
Additional Comments - George and Aaron were particularly helpful to us. Thank-you guys. : )
Customer in Traverse City, MI
Areas Of Satisfaction
Areas Of Satisfaction - The communication was good.
Customer in Ypsilanti, MI
Area Of Satisfaction
Area Of Satisfaction - The clean up was done quickly and well.
Lucinda S.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - Patriot USA did a really good job cleaning up the basement after the leak.
Rose W.
The installer from Patriot USA did a great job. He was courteous, thoughtful, knowledgeable. He did whatever he could. The follow up was great too.
Customer in Ann Arbor, MI
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with the customer service. They are very professional.
Customer in Kalamazoo, MI
Additional Comments
Additional Comments - I'm very satisfied with the work that they have done, and the people were very accommodating.
Michael R.
(See previous comments.)
Linda C.
I found all their employees to be very professional, very knowledgeable, and very polite.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with the quality of the workmanship and their knowledge.
Richard F.
The way they did business just wasn't professional.
David S.
Marc D.
Pam A.
Lori F.
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