Art , was vary professional. He explained what he was going to do , so that I understood. He was also respectful and well mannered. I would recommend MR to anyone. Employees like Art are what makes a good company a great company.
Dan brought a helper with him. They were also very respectful of the females in the house. They were extremely polite. That is something that is very rare. There were no colorful words. I was very impressed with their behavior. The speed of the job was awesome. They are good quality. I got a better price than what others were charging. They cleaned up after themselves. I wish I could get them to do everything.
They went above and beyond to help me and they were absolutely amazing.
My husband and I were very pleased with the work done by M/R Plumbing Mart company.
Love these guys, will contact again for jobs in the future.
I was very happy with everything they did and I am glad I chose them.
Bob Smith is both professional,and very personable.He is the BEST at organizing a job. He gets things done,and done well! The various jobs that he and his staff have completed for me,were always executed beautifully and done in a timely manner. Over the years,he has done plumbing jobs,and extensive remodeling jobs at my home. He surrounds himself with skilled,pleasant, and reliable people.They have always been respectful of my home. I have come to rely on Bob and M/R plumbing for a variety of projects. When I've called,he not only responds immediately,but the job is always A+. I don't say that lightly. I tend to be quite a perfectionist. Bob and staff have never let me down. I highly recommend M/R plumbing.
The whole crew were knowledgeable and friendly. Answered all my questions and listened to my design ideas to ensure that I ended up with the kitchen and bath that I wanted. So happy I expanded my remodel to another room.
We have used M/R Plumbing Mart for various projects Over the past 10 + years. Their work has always been exceptionally well done. Great customer service!
They were very courteous, reliable and honest people.
The tradespeople respected our home like it was theirs. We worked with multiple groups which M/R Plumbing Mart orchestrated and one person was better than the next. They worked hard and their workmanship really showed.
Everything was done very well and professionally and everyone was friendly and nice. Real people.
They did a fine job. There were no problems at all.
Top quality, top workmanship, and a pleasure to work with!
This is our second bath remodel Bob Smith has done for us and as with the first everything was perfect and more than I had wished for. I can't compliment Bob and his team enough for all they have done for us. All the guys were very professional and efficient as well as being very neat. After each day's work everything was all put away and kept as clean as possible. They were a joy to have in our home.
Areas Of Satisfaction - We were completely satisfied in ALL areas of our project. I had a vision of what I wanted the bath to look like and Bob made it happen! He came up with some ideas we hadn't really thought of and said let's do it! My bath looks like a picture from a magazine. Just so thrilled and happy with everything.
Recognized Excellence - As mentioned before, Bob and his team work very closely and so well together. Bob, the tile setter, came up with some very good ideas for the tub area with the decorative tiles we were using and he asked me about one particular area and I asked him what he thought. After all, he's been doing this a long time and has seen many different styles and designs that I let him decide. When I came home for work that night and saw what he decided to do, I couldn't have been happier.
Additional Comments - Bob and his team of professionals work very well together. Everything was so organized and planned day by day of what was happening next. Couldn't ask for more. Though remodeling is a mess and a disruption to every day living, it's worth it all in the end. After the first couple days of taking it all apart, the fun part came of watching it all be put back together again. Thank you so much to Bob and all the guys.
I was very satisfied all around with M/R Plumbing Mart. I was satisfied with the entire process, from the time the salesman came in and gave me the estimate to the final little bits of detail work that they did for me. The quality and customer satisfaction were both wonderful. They are great people to work with.
Likely To Recommend - I have already recommended M/R Plumbing to a friend. I was very satisfied all around with M/R Plumbing Mart. I was satisfied with the entire process, from the time the salesman came in and gave me the estimate to the final little bits of detail work that they did for me. The quality and customer satisfaction were both wonderful. They are great people to work with.
Areas Of Satisfaction - M/R Plumbing Mart got the job done in a timely fashion. They got everything installed very quickly.
Recognized Excellence - Tony was always very pleasant to work with. He was always kind and ready to answer any questions I had. He was always there when I called him or got back to me if he wasn't available.
Areas Of Satisfaction - They did exactly what I asked them to do. They rebuilt a shower stall for me and it's beautiful.
M & R were very professional. The bathroom came out great - looks like a bathroom in a brand new house. All work was done on time and the workmen were extreme professional throughout the entire project We would highly recommend M & R Plumbing.
They came out here, solved the problem, saved me a lot of money, fixed a personal problem, and did the best job they could. They are dedicated, professional, and attacked the problem like it was their own challenge.
Areas Of Satisfaction - I have been using M/R Plumbing for over 30 years. I have recommended them to every and anyone that needed a plumber. They are awesome in all departments. When I recently had an emergency, they called the guys back to come out to help me, and just in the knick of time.
Additional Comments - Thank you for 30+ years of great service
M/R Plumbing Mart was easy to work with, accommodated my needs very well, and provided a quality bathroom remodeling project at a very reasonable price. I had a small, half-bathroom almost completely redone - the flooring, cabinet, counter top, faucet, and new toilet look (and work) great. I've used their plumbing services in the past and I have been very satisfied with their work. I plan to use them again for future projects, and I would definitely recommend them for any plumbing or remodeling work.
Areas Of Satisfaction - Great quality and price for the job I needed done - everything was explained to me very well.
The craftsmanship from the electrician to the painter was superb. All of the workers performed their part professionally to bring about a modern and a well decorated bathroom.
They were extremely knowledgeable, helpful, easy to work with and clean. Overall, I was extremely happy with them and their suggestions. They came up with brand new ideas that I had never even thought of.
The entire experience exceeded my expectations. They had great ideas, were very professional and friendly, cleaned up everyday and the end project was fantastic. I would highly recommend.
We were very pleased and satisfied with the excellent work provided by M/R Plumbing, and we would definitely recommend them to any friends or neighbors. We will definitely be using them again if I need a plumber!
M/R Plumbing Mart was pleasant to work with. They came out and gave an estimate right away. They explained everything that was going on. M/R Plumbing Mart was very professional.
Areas Of Satisfaction - I was most satisfied M/R Plumbing Mart came out on time and started on the date they promised to. I am also satisfied they cleaned up the whole project site after each day's work.
Current Referrals - Yes.
Additional Comments - I had a positive experience with all the workers.
My experience with M/R Plumbing Mart is definitely a "TEN". The overall knowledge, quality of workmanship, super fast response time, attention to detail, and courteous workers make this company one of the best contractors I have used in my 40 plus years as a facility operations manager. I highly recommend them .
Areas For Improvement - none
Areas Of Satisfaction - quality of work, knowledge of staff, response time for service.
Recognized Excellence - The entire crew!
I highly recommend M/R Plumbing for any kitchen/bath remodel. They are professional, clean, neat. Everything went so smoothly and not the nightmare I had envisioned in a remodel! Bob also has his cleaning lady come in after completion, which is such a huge gift in itself. Bob really knows how to run his business and provide the best service to his customers and make their remodel dreams come true. The saying "you get what you pay for" is so applicable here as we felt we got so more for our money. Bob is very thorough and and thinks of every detail other contractors lack. We can't thank him enough for our beautiful new bathroom!
Areas For Improvement - None. Everything was done just the way we wanted it.
Areas Of Satisfaction - We went into M/R Plumbing Mart looking for shower doors and other fixtures. That's when we first met Bob Smith and mentioned to him what our plans were. He said that's exactly what he does and we were pleasantly surprised. Bob came over to take a look, measure, etc. From the minute we met him, both my husband and I instantly liked him and hoped that his proposal was within the project budget as I just knew he was who we wanted. After we met and agreed to the proposal, that's when the fun began picking out all the things for our new bathroom. Bob told me after everything is all picked out, then I was to relax and the rest is up to him. Everything all went as planned and exactly the way he said it would. There is just not one area to pinpoint in our satisfaction, it was perfect from the time we first met Bob Smith.
Recognized Excellence - We received exceptional service from the minute we first walked in to M/R Plumbing and the minute we met Bob Smith. His people who did the work on my bathroom were professional, courteous and so enjoyable to have them in my home.
Additional Comments - Thank you again, Bob, for the great job and also to the great guys...Bob D., Tony and Rob.
Areas Of Satisfaction - M/R Plumbing was extremely courteous and patient with the entire process of remodeling my bathroom. We had run into more than the usual problems and they were great! I really appreciated their expertise and kindness. Everyone was a pleasure with which to work. The quality of the products and workmanship were excellent. I am very happy with the end result.
Recognized Excellence - Bob Smith, Mark Smith, Kevin Smith, Rob and Nick. All did a wonderful job and I would call M/R in the future.
M/R Plumbing listened to my vision and followed through with beautiful work, detailed to my personality and needs. They added the "awe" factor to my home, beyond providing the functional plumbing.
Sales Knowledge - I can count on him to anticipate needs/changes--constantly monitoring progress, looking for suggestions.
Construction Quality - Awesome carpentry--both from Crestwood Cabinets and the carpenters!
Areas Of Satisfaction - A problem with equipment I ordered did not interfere with their ability to complete the job as soon as possible.
Recognized Excellence - Bob Smith for his ideas and suggestions. Tony,Bob and Kevin for their workmanship .
Areas Of Satisfaction - I was very happy with the working relationship that was established. Bob did everything to make us happy and worked with me to obtain my dream bathroom. The contractors that worked for him were great guys!! With out a doubt I will recommend them to my friends
Recognized Excellence - I would have to say t he entire team as everyone were exceptional in my book!
Areas Of Satisfaction - The workmanship and materials.
Areas For Improvement - There are none.
Areas Of Satisfaction - They are very concerned with my satisfaction and everyone was polite and cleaned up after themselves.
Current Referrals - No, not at this time.
Recognized Excellence - Yes, Bob.
Areas Of Satisfaction - The boss on the job makes frequent appearances and checks on things to make sure everything is done efficiently.
Recognized Excellence - They have a pretty good bunch of guys working for them.
Professional & Organized - Beautiful showroom!
Construction Quality - 5! Expensive but worth it.
Areas Of Satisfaction - The whole job.
Recognized Excellence - Bob.
Recognized Excellence - all working staff did an excellent job of keeping a clean working enviroment during all phases of the remodel.
Areas Of Satisfaction - I loved working with Bob Smith. He was very professional and I believe him to be very honest.
Recognized Excellence - They were all so good and Bob Smith is extremely great to work with.
Areas Of Satisfaction - There professional approach and cooperative attitude, skills helpful attitude !
Areas Of Satisfaction - Quality of workmanship, professionalism of the work crew, friendly, attention to detail.
Recognized Excellence - Everyone did a great job, from the owner to the work crew.
Areas For Improvement - None.They exceeded my expectations.
Recognized Excellence - They are all such a friendly &proffesional group, but the 2 most outstanding members of the M&R team, are Bob Smith,who co-ordinate's everyone,& gets things done FASTER then promised. That is rare in a contractor,& Bob ,"the tileman". He is a treasure. He is not only one of THE best tiler's we've ever seen,but he is an excellent carpenter,drywaller, etc.,etc. He is a "Jack of all trades",& definately a master of all of them!
Additional Comments - Am EXTREMELY happy with our experience with M&R plumbing. They are respectful,& considerate of your home,& it really matters to them that their client's are happy with the job that they do. This makes for a very satisfactory outcome.
Areas For Improvement - They fulfilled all of my expectations.
Areas Of Satisfaction - The painter was truly amazing.
Recognized Excellence - All of them were pretty good. They were very friendly and did a good job.
Areas Of Satisfaction - All of the things. They were nice and very timely. They displayed excellent workmanship and were all easy to work with.
Additional Comments - I would highly recommend them.
Areas For Improvement - I cannot really think of anything.
Areas Of Satisfaction - Keeping me informed on what was being done and quality of work.
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