Moss Building and Design
Customer feedback report for

Moss Building and Design

Moss Building and Design

"Moss Building & Design is an award-winning remodeling company and your partner for creative architecture, design and impeccable construction. We have an established reputation for excellence in additions, home renovations, kitchens, bathrooms and basements and have been serving Northern Virginia for nearly 18 years. At MOSS we collaborate with our customers to develop solutions that encompass the vision they have for their home. We believe the remodeling process should be as good as the results so we have developed MOSS Online to ensure clear and consistent communication and so that everything happens when and how it is supposed to, giving you results you expect...on-time and on-budget."

Types of work

Additions 1902
Home remodeling 1902
Kitchen remodeling 1902
Design build remodel 1902
Bathroom remodeling 1902
GuildMember since 2014
Guildmember since 2014
Feedback Milestone
5-Year Anniversary 2019
Feedback Milestone
10 Consecutive Great Reviews 2018
Feedback Milestone
10 Consecutive Great Reviews 2017
Feedback Milestone
10 Consecutive Great Reviews 2016
Feedback Milestone
10 Consecutive Great Reviews 2015
Feedback Milestone
10 Consecutive Great Reviews 2014
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Excellent Technician
The technician,[CREW], was clean and professional.
98%
Installation Crew
The Moss Building and Design installation crew was organized and professional.
95%
Professional & Organized
Moss Building and Design was professional and organized.
91%
Clean & Safe
The job site is kept clean and safe.
96%
Value
I received a fair value for my money.
94%
Sales Knowledge
The Moss Building and Design salesperson was knowledgeable and helpful regarding my project.
93%
Quality Of Materials
I am satisfied with the quality of materials used.
97%
Quality Of Workmanship
I am satisfied with the quality of the workmanship.
97%
Budget
Moss Building and Design stayed within our agreed upon budget.
93%
Employees Professionalism
The employees of Moss Building and Design are professional and courteous.
98%
Understanding Of Cost
I have a clear understanding of Moss Building and Design's offers and pricing.
90%
Quality: Workmanship/Materials/Crew
I am satisfied with the quality of the workmanship, materials used and the construction crew.
95%
Salesperson Accessibility
[SALESPERSON] was accessible and responsive throughout the process.
92%
Sales Attentiveness
[SALESPERSON] was attentive and thorough.
92%
Concern For Needs
[SALESPERSON] sought to understand my needs.
95%
Scope Of Work
The scope of work was written clearly for all parties to understand.
95%
Allowance Management
The selections management process was valuable.
100%

What does this data mean?
All project locations are approximate

GuildQuality

Customer feedback report

The feedback presented on this page was collected by GuildQuality from Verified customers of Moss Building and Design using our impartial third party survey process. To learn more about GuildQuality and our survey process visit www.guildquality.com

Moss Building and Design

4125 Lafayette Center Drive, Suite 100,
Chantilly, VA
www.mossbuildinganddesign.com (703) 961-7707