KBF was wonderful in every aspect from beginning to end!
KBF was one of the most professional, customer focused, detail oriented contracting firms I have ever encountered. Their focus on professionalism, quality of work, customer satisfaction and aesthetic was amazing. I had heard they were great to work with, but only now do I understand why everyone speaks so highly of them. Their PM staff was willing to go the extra miles to ensure we were satisfied, including working with us on some design changes on the fly, especially when both parties were unhappy with material/quality.
Our PM, John, was amazing to work with. He was professional, willing to talk at any time, willing to answer any question we had (or look into it and come back with an answer) and always willing to see one on one how the work was going, walk through plans and discuss the next steps. Their back office team is always ready to help and is so kind, and willing to work with customers. Just a great experience overall and we have already recommended them to many others.
We would be happy to recommend Audi KBF for someone’s project needs. They were recommended to us by three other families and they did not disappoint!
They've been great to work with. The process was very smooth. They kept us informed of what to expect along the way. They were transparent with timelines and our project stayed on schedule. People told me about their own horror stories about remodeling. We did not have that experience at all. If you're looking for not a horror story, go with Audi because they have everything under control.
We have used KBF by Audi to remodel four bathrooms so far and their work is outstanding. They provide fantastic customer service and communication, and we could not be more pleased with the results. We will definitely be calling them again when it is time to remodel the kitchen!
Very professional. My bathroom is my favorite room in my house. I have recommended KNF by Audi to friends.
We not only would, but we have already referred 3 different people. They stand behind their work and always make it right if it does not meet expectations.
It all comes down to trusting your contractor. And I trust Audi 100% on my home remodeling projects!! Problems here and there are inevitable with construction, but I knew Audi would make everything right in the end. Great team!
Audi is our “go to” contractor. They provide excellent service, top quality products and workmanship. Enjoy seamless coordination while creating a new space!
Top notch across the board with the design and build. Every KBF subject matter expert that walked though our door was professional and kind. Complete and thorough clean-up of our home at the end of each work day. KBF Project Manager, John Ayoub, led the whole effort to ensure his staff had what they needed to be successful with our project and went to great strides to proactively communicate with my wife and me. Project was on time, on budget, and came with the highest quality of products and service. Great work!
We have worked with other contractors and they definitely are at the bottom of our list
This is our 4th remodel (3 bathrooms and 1 kitchen) and we always receive a top notch professional product (designed, project manager, workers, etc.)
KBF does quality work and makes it easy. As 2 busy working parents, we don't have a lot of time to follow up with the crew which is why we went with KBF. We knew that they would take ownership and control of their work making us feel confident that we would have a smooth renovation.
KBF is one of the most professional and talented contractors that we've had the benefit of being able to use to complete a project in our home.
KBF is an exceptional and truly professional organization.
They did a great job designing and helping me select tile, tub, vanity, and fixtures. Work was completed in a timely manner and they always cleaned up at the end of the day. Masks were worn while they were here and they took extra precautions to prevent Covid.
Great job! We absolutely love our new kitchen. We appreciate all the hard work and attention to detail that went into making our project a huge success. Thank you very much!
Overall we are very pleased. It did feel like once the work was completed, we were no longer a priority. A faulty valve prevented us from using the shower for an additional 2 weeks and as KBF had moved on to other projects, the communication suffered.
This was our second time using KBF by Audi and was just as pleased the second time. From the design center, to the help with picking out elements and then the work KBF was there ever step of the way, very professional and their pricing is broken down so you can see everything. I would use them again and recommend them to anyone looking to do kitchen or bathroom remodeling.
They were very good at project management and up front on the timing of the project. The quality was great as well.
Recognized Excellence - I would like to recognize Jamil for his exceptional service.
KBF did a fantastic job! From early design to project management and completion, the entire experience was exceptional!
They were awesome!
Work began fast and continued at a steady pace until towards the end of the project. I wanted the basement bar completed by Thanksgiving, but the work was not done until after the New Year. That said, the workers were very good and we are happy with the basement.
Although, a lot of my responses to the statements are strongly agreed upon, during the process, it required a lot of interaction on our part, when it came to quality. The first time things were done, KBF and Jamil responded with corrective action but there were a few issues with the installation.
KBF by Audi Contractors exceeded our expectations! They turned imagination into reality. The workmanship was impeccable and the craftsmen that worked various parts of the project were exceptional. Audi envisioned a kitchen design and layout I would have never thought about and we consider ourselves incredibly lucky to be living in it!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of KBF by Audi Contractors as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys