Recognized Excellence - I would like to recognize Arbri Allaraji for his exceptional service.
Areas Of Satisfaction - Modern Exterior Solutons was attentive to detail.
They did great work. They had awesome communication and it was a real pleasure for them to come out and work for us.
This company is highly professional and I highly recommend the company.
Areas Of Satisfaction - Communication was great
Areas Of Satisfaction - Overall a great job done. Arbri was very good with the communication. The work was done according to the schedule.
Arbri and his crew did a fantastic job! The attention to detail is obvious. All the cuts and caulking were perfect and the new siding looks amazing. Would definitely recommend.
Areas Of Satisfaction - I was most satisfied because they were great people and they were great to work with.
Recognized Excellence - I would like to recognize the team that was out here, for their exceptional service.
Areas Of Satisfaction - I was most satisfied with their customer service.
Lead Source - Modern Exterior Solutions was recommended by James Hardy.
Arbri works extremely hard to address any concerns that arise. With such large projects, glitches sometimes occur but Arbri is always responsive.
Important Factors - References, communication, quality of work, good crew, adherence to budget and time
Areas For Improvement - I don’t think they fell short but sometimes so many aspects of the project were occurring simultaneously that as the home owner I wasn’t clear on all the details. Arbri was always open to further communication.
Areas Of Satisfaction - Arbri’s ability to problem solve challenges that would arise.
Recognized Excellence - Arbri and his crew were all kind and considerate.
Lead Source - Online search
Important Factors - Price, service and honesty
Areas Of Satisfaction - Great response time fromSalesperson and friendly
Areas Of Satisfaction - The salesperson provided really good attention to me and what I need. He understands what I'm looking for. He's done a really good job of selling himself. I find him to be very open. When I ask him questions, I don't see him being evasive. I see him thinking and being straightforward. He appears to be up-front and honest. He seems to be quite a hard worker. I liked his personality; we could understand each other and work well with each other.
Budget Feedback - They're really close to my budget, and it's around 80 thousand.
Additional Comments - I found him to be extremely accommodating to keep things within my budget and make things work for me. He did his best to make sure the quality was still good within my budget.
Areas Of Satisfaction - They answered our inquiry immediately. They came to visit immediately to set up a proposal. The co-owners who are the actual workmen were very clear explaining the project and materials. We liked knowing the workmen themselves were selling the project, rather than a representative.
Recognized Excellence - The whole team was helpful and worked hard. All had specific roles to play on the team. They worked well together. They were respectful of our property.
Additional Comments - Grateful the project is done! It took longer than we expected. But we are pleased with the final results! We hope they continue to be a successful company.
Areas Of Satisfaction - I was satisfied with the quality of work.
Budget Feedback - I was prepared to invest $50,000.
I would say that Modern Exterior Solutions are professional, honest, and give you the best value for your money.
Areas Of Satisfaction - Honesty, professionalism, integrity and quick iterations
Areas Of Satisfaction - They completed the project on time, on budget, and put the options on the table. They showed us the options and we had the options to go through on the budget. I appreciated their honesty and openness.
Lead Source - I found them on Home Adviser, they were a new company with not a lot of reviews, but I had a lot of contractors coming to the house to bid on siding, and most people who came tho the house were salesmen. You could tell from they way they talked about the product, and were trying to get you to buy the product, showing you something without true value--but Modern Exterior Solutions, from the beginning, showed professionalism in the way they handled everything--it was in a timely manner and super honest from the beginning. I was very happy.
Areas Of Satisfaction - I was most satisfied with their knowledge and their professionalism.
Additional Comments - I liked their personalities and that they encouraged me to get other quotes.
Areas For Improvement - Communication through email is not very fast, so calls are better.
Areas Of Satisfaction - They can make suggestions to save me money for long-term impact. That would make them stand out from their competitors.
Lead Source - I found them on HomeAdvisor.com
We had several leaks in our old sidings and Arbri & Alex went above and beyond the replace all the sidings, partially rebuild one side of our deck which was all rotten and did an excellent jobs to make sure the look of the new sidings and all alignments are super modern. Throughout the project they had to order new materials and add much more labor than originally anticipated but stayed within the initial agreed upon price. Highly recommended!
Additional Comments - The sales people were very nice and prompt they were just too high in price so I will be getting additional quotes.
Great exterior wall prep, color matching and quality for a one wall project.
Lead Source - posted a project description on Angie's list. Arbri very pro-actively called within the hour of the post to ask for details.
Areas Of Satisfaction - Great communications, excellent attention to detail.
Lead Source - posted project outline at Angie's List. Arbri responded immediately.
Areas Of Satisfaction - Responsive and easy to setup appointment
Lead Source - I found Modern Exterior Solutions on AngiesList.
Important Factors - The factors that are most important to me are cost, professionalism, open-mindedness and knowledge.
Areas Of Satisfaction - I was most satisfied with their friendliness.
Great work and a great team. I would highly recommend them for a variety of jobs.
The guys at Modern Exterior Solutions walked me through the whole process for repairing a significant dry rot issue, from tear out, to repair. They explained the reasoning behind the short comings with my balcony and siding that lead to the problem in the first place and how the repairs to code would prevent it in the future. They made sure I was part of the process to see the work from end to end.
Areas Of Satisfaction - They guys were straight forward with what needed to be done to quickly fix the problem. When they were onsite they worked efficiently to finish the job and made sure I could see the work that was going on from tear out to repair.
Crew was courteous, fast and clean. I like the design of the windows. The interior molding around the windows was damaged, and Champion was unable to restore the molding back to its original condition. Window installers are not finish carpenters, and it didn't seem like Champion had anyone on their... more
The whole project from start to finish was really excellent. The framers were especially good. I'm so glad that we were able to be home through the whole thing so we could see how it was done. Money well spent!
A brilliant design service. I can't believe we did this over the phone. Our designer was personable, at the same time professional. And NAILED it on the final design presentation. Thank you. Why isn't everyone taking advantage of this opportunity. Do u offer design services for the kitchen? P... more
Very good crew, Great job!
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Modern Exterior Solutions LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys