Recognized Excellence

Recognized Excellence - I would like to recognize Arbri Allaraji for his exceptional service.

Areas Of Satisfaction

Areas Of Satisfaction - Modern Exterior Solutons was attentive to detail.

They did great work. They had awesome communication and it was a real pleasure for them to come out and work for us.

This company is highly professional and I highly recommend the company.

Areas Of Satisfaction

Areas Of Satisfaction - Communication was great

Areas Of Satisfaction

Areas Of Satisfaction - Overall a great job done. Arbri was very good with the communication. The work was done according to the schedule.

Arbri and his crew did a fantastic job! The attention to detail is obvious. All the cuts and caulking were perfect and the new siding looks amazing. Would definitely recommend.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied because they were great people and they were great to work with.

Recognized Excellence

Recognized Excellence - I would like to recognize the team that was out here, for their exceptional service.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with their customer service.

Areas Of Satisfaction

Areas Of Satisfaction - They had really good communication and they went out of their way to fix the siding project. They were effective in a timely matter.

Lead Source

Lead Source - I heard about Modern Exterior Solutions from the internet.

Lead Source

Lead Source - Modern Exterior Solutions was recommended by James Hardy.

Arbri works extremely hard to address any concerns that arise. With such large projects, glitches sometimes occur but Arbri is always responsive.

Important Factors

Important Factors - References, communication, quality of work, good crew, adherence to budget and time

Areas For Improvement

Areas For Improvement - I don’t think they fell short but sometimes so many aspects of the project were occurring simultaneously that as the home owner I wasn’t clear on all the details. Arbri was always open to further communication.

Areas Of Satisfaction

Areas Of Satisfaction - Arbri’s ability to problem solve challenges that would arise.

Recognized Excellence

Recognized Excellence - Arbri and his crew were all kind and considerate.

Lead Source

Lead Source - Online search

Important Factors

Important Factors - Price, service and honesty

Areas Of Satisfaction

Areas Of Satisfaction - Great response time fromSalesperson and friendly

Areas Of Satisfaction

Areas Of Satisfaction - The salesperson provided really good attention to me and what I need. He understands what I'm looking for. He's done a really good job of selling himself. I find him to be very open. When I ask him questions, I don't see him being evasive. I see him thinking and being straightforward. He appears to be up-front and honest. He seems to be quite a hard worker. I liked his personality; we could understand each other and work well with each other.

Budget Feedback

Budget Feedback - They're really close to my budget, and it's around 80 thousand.

Additional Comments

Additional Comments - I found him to be extremely accommodating to keep things within my budget and make things work for me. He did his best to make sure the quality was still good within my budget.

Areas Of Satisfaction

Areas Of Satisfaction - They answered our inquiry immediately. They came to visit immediately to set up a proposal. The co-owners who are the actual workmen were very clear explaining the project and materials. We liked knowing the workmen themselves were selling the project, rather than a representative.

Recognized Excellence

Recognized Excellence - The whole team was helpful and worked hard. All had specific roles to play on the team. They worked well together. They were respectful of our property.

Additional Comments

Additional Comments - Grateful the project is done! It took longer than we expected. But we are pleased with the final results! We hope they continue to be a successful company.

Areas Of Satisfaction

Areas Of Satisfaction - I was satisfied with the quality of work.

Budget Feedback

Budget Feedback - I was prepared to invest $50,000.

I would say that Modern Exterior Solutions are professional, honest, and give you the best value for your money.

Areas Of Satisfaction

Areas Of Satisfaction - Honesty, professionalism, integrity and quick iterations

Areas Of Satisfaction

Areas Of Satisfaction - They completed the project on time, on budget, and put the options on the table. They showed us the options and we had the options to go through on the budget. I appreciated their honesty and openness.

Lead Source

Lead Source - I found them on Home Adviser, they were a new company with not a lot of reviews, but I had a lot of contractors coming to the house to bid on siding, and most people who came tho the house were salesmen. You could tell from they way they talked about the product, and were trying to get you to buy the product, showing you something without true value--but Modern Exterior Solutions, from the beginning, showed professionalism in the way they handled everything--it was in a timely manner and super honest from the beginning. I was very happy.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with their knowledge and their professionalism.

Additional Comments

Additional Comments - I liked their personalities and that they encouraged me to get other quotes.

Areas For Improvement

Areas For Improvement - Communication through email is not very fast, so calls are better.

Areas Of Satisfaction

Areas Of Satisfaction - They can make suggestions to save me money for long-term impact. That would make them stand out from their competitors.

Lead Source

Lead Source - I found them on HomeAdvisor.com

We had several leaks in our old sidings and Arbri & Alex went above and beyond the replace all the sidings, partially rebuild one side of our deck which was all rotten and did an excellent jobs to make sure the look of the new sidings and all alignments are super modern. Throughout the project they had to order new materials and add much more labor than originally anticipated but stayed within the initial agreed upon price. Highly recommended!

Additional Comments

Additional Comments - The sales people were very nice and prompt they were just too high in price so I will be getting additional quotes.

Great exterior wall prep, color matching and quality for a one wall project.

Lead Source

Lead Source - posted a project description on Angie's list. Arbri very pro-actively called within the hour of the post to ask for details.

Areas Of Satisfaction

Areas Of Satisfaction - Great communications, excellent attention to detail.

Lead Source

Lead Source - posted project outline at Angie's List. Arbri responded immediately.

Areas Of Satisfaction

Areas Of Satisfaction - Responsive and easy to setup appointment

Lead Source

Lead Source - I found Modern Exterior Solutions on AngiesList.

Important Factors

Important Factors - The factors that are most important to me are cost, professionalism, open-mindedness and knowledge.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with their friendliness.

Great work and a great team. I would highly recommend them for a variety of jobs.

The guys at Modern Exterior Solutions walked me through the whole process for repairing a significant dry rot issue, from tear out, to repair. They explained the reasoning behind the short comings with my balcony and siding that lead to the problem in the first place and how the repairs to code would prevent it in the future. They made sure I was part of the process to see the work from end to end.

Areas Of Satisfaction

Areas Of Satisfaction - They guys were straight forward with what needed to be done to quickly fix the problem. When they were onsite they worked efficiently to finish the job and made sure I could see the work that was going on from tear out to repair.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the job they did.

Recognized Excellence

Recognized Excellence - I would like recognize the two installers.

Areas For Improvement

Areas For Improvement - Modern Exteriors did not fall short of my expectations in any way.

Areas Of Satisfaction

Areas Of Satisfaction - Am very satisfied with the high level of craftsmanship exhibited by Modern Exteriors. They were a pleasure to work with. Work was completed on schedule.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the replacement. They knew exactly what they wanted + did what I asked them to do.

Recognized Excellence

Recognized Excellence - Arbury Alarage was exceptional.

Communication

Communication - There was a little problem with communications mainly due to difficulty in my accessibility during the day. Modern Exterior Solutions did put an effort into trying to reach me, and did leave messages.

Areas Of Satisfaction

Areas Of Satisfaction - I feel that they were knowledgeable and skilled, and put effort into not only fixing the problem but discovering the source of the issue and resolving it to prevent damage in the future

Great value and quality workmanship. Timely follow-up to estimate request. Good sourcing on needed supplies. They were able to start the work in short order and complete it quickly and on budget. I will recommend them in the future.

Areas Of Satisfaction

Areas Of Satisfaction - Good value, quick turnaround.

Areas Of Satisfaction

Areas Of Satisfaction - Very knowledgeable polite and trustworthy!

Areas For Improvement

Areas For Improvement - They fell short maybe just a little on being on time.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the quality of the work.

Lead Source

Lead Source - I found Modern Exterior Solutions online.

I'm senior citizen and have had many different contractors, handy men, landscapers and they have been very wonderful. I will not use anyone else!

Areas Of Satisfaction

Areas Of Satisfaction - The entire experience was absolutely wonderful, and I'm so happy I met them.

Lead Source

Lead Source - They were doing a large job next door to me, it went on for six weeks and we chit chatted a few times over the fence. I asked them to look at a few projects, I had and they came and looked at it and did a great job. I cannot say enough wonderful things about them.

Additional Comments

Additional Comments - The house is a rental and our tenants made all the arrangements. All I know is it was a fantastic workmanship when done and went above required by painting the interior of our garage. Thank you.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied by the communication I experienced with Modern Exterior Solutions.

Lead Source

Lead Source - Modern Exterior was recommended to me by someone.

Additional Comments

Additional Comments - Modern Exterior Solutions are well organized and nice to work with them.

Schedule

Schedule - Even worked on a weekend

Areas Of Satisfaction

Areas Of Satisfaction - They worked on a weekend to complete everything in a timely manner

Lead Source

Lead Source - Referred by a friend

Modern Exterior Solutions is a great group of guys, they are fun to work with, and all have a great sense of humor.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with Modern Exterior Solutions workmanship and attention to detail.

Lead Source

Lead Source - I heard about Modern Exterior Solutions from a friend.

Additional Comments

Additional Comments - Modern Exterior Solutions is a great group of guys.