Customer Suggestion

Customer Suggestion - They really value the customer when a concern may arise and act promptly to remedy any situation.

Recognized Excellence

Recognized Excellence - I would like to recognize Ty, the builder in charge, for his exceptional service.

Improvement Suggestion

Improvement Suggestion - I suggest they provide a more thorough explanation of the available options during the design phase. The design brochures and various designs and features could be more detailed.

Recognized Excellence

Recognized Excellence - I would like to recognize Collin Byford for his exceptional service. I would also like to recognize Terri McCaleb for helping me with the design.

Recognized Excellence

Recognized Excellence - Collin is kind, professional and helpful. Very nice to work with. Terri has a great eye for design.

Likes & Dislikes

Likes & Dislikes - Everyone was so wonderful and the home is beautiful.

We purchased a brand new home. As the building progressed, we were updated along the way. We were able to ask questions and get answers quickly. Before closing, we had a thorough walk through and were given all the information on the home warranty. We felt comfortable with the process.

Professional & Organized

Professional & Organized - As different contractors did work, we received updates of the progress.

Construction Quality

Construction Quality - The finishes and details are high quality. We feel like the money we spent was well worth it.

Clean & Safe

Clean & Safe - Living in a new construction neighborhood gave us some concern. However, we have noticed that every day the contractors around us clean up the job site.

Employees & Subcontractors

Employees & Subcontractors - We had a subcontractor come out to fix our air conditioner. He explained what the problem was and how he was going to fix it. He also took the time to remind us of the warranty and encourage me to call if there were any further concerns.

Condition of Home

Condition of Home - Before closing we did a walk through and at closing the home was clean and even the smallest detail was remedied.

Trust

Trust - The builder, Clint, is in our neighborhood daily. He has personally stopped by to help when we had questions. He is always very polite and makes sure he answers everything. He does not make us feel like we are bothering him or like he is too busy to help.

Likes & Dislikes

Likes & Dislikes - Like? No! LOVE ALL OF IT!! The design is exactly what we wanted. From the obvious features to the small things we did not even know we would want, our home is perfect for us. We have a great amount of storage and every room as fantastic windows for natural lighting. The trivial things like the light switches and the self-closing cabinet doors really add to our love for the home. The neighborhood is very well maintained and I feel like Caleb and his team are building from the point of view as if they were going to live here.

Recognized Excellence

Recognized Excellence - Khai-From my initial inquiry through purchase, he was flexible with our schedule and always friendly. He was prompt at answering my many emails. Leland-He was detailed when doing a final walk through and explained the home warranty process. He answered all our questions before we had a chance to ask. Clint-He has been willing to stop by and take a look at a few things we needed fixed. He has been great at communicating. Caleb-We appreciate him for coming to closing and making us feel comfortable with all the paperwork.

Recognized Excellence

Recognized Excellence - Clint has been excellent! Very quick to respond.

McCaleb has been great to work with. Our home is about a month away from being completed. The whole team is easy to communicate with and quick to respond. The spec design for the home already looked great before we bought it; we had a few details we wanted to change, and McCaleb made that easy to do. McCaleb built my first house 15 years ago, now they are building our current house, and I would recommend them to anyone.

We love our home. McCaleb are the best at building a quality home. Period

Customer Suggestion

Customer Suggestion - Everyone is fantastic. Can't wait to move in and start the memories.

Additional Comments

Additional Comments - All of the whole team is super nice and helpful. The designers and stagers are extremely talented.

Likes & Dislikes

Likes & Dislikes - The whole team as McCaleb are awesome. Love every minute talking to all of them.

Recognized Excellence

Recognized Excellence - Both Hailey and Collin were great to work with.

A first class company and experience. I have built and bought homes in many states and McCaleb is the best!

Professional & Organized

Professional & Organized - Excellent process from build to close!

Construction Quality

Construction Quality - Clint is a true gentleman and professional - greatly appreciate the warranty and scheduled follow up meetings.

Trust

Trust - Darcy became a trusted friend and advisor, really important considering I was an out of state buyer.

Likes & Dislikes

Likes & Dislikes - Love the finished product and build/sales process, will highly recommend

Recognized Excellence

Recognized Excellence - Darcy, Clint, and Caleb

Customer Suggestion

Customer Suggestion - Has been a pleasure working with your team. No surprise. And very accommodating

I have already recommended. I’m trying to talk all my friends who are considering buying in the next 12-18 months into moving to Bungalow Heights. Not only is the quality and beauty of the homes amazing (who doesn’t want to live in a beach house???!!), but the thought that the McCaleb family put into how this community (the neighborhood Bungalow heights) would connect was way more than I could have expected. The residents all know each other, look out for one another and hang out together! It’s incredible. Part of that is because of the McCalebs building an amazing clubhouse/pool/gym! And initiating a Facebook group for neighbors! Come be my neighbor!

Additional Comments

Additional Comments - It wasn't the house that sold me it was the the development putting in front of a lake making walkways having swimming pool work out facility it was the whole package

Customer Suggestion

Customer Suggestion - They have done a great job.

Construction Quality

Construction Quality - Small minor finish and cleansing details were found after closing. Something in our opinion should have been completed before closing. However we did not catch them ourselves on final walk through. We do understand these will be at addressed at the 30 follow up.

Problem Resolution

Problem Resolution - So far so good.

Likes & Dislikes

Likes & Dislikes - None so far. Delivered as advertised.

Improvement Suggestion

Improvement Suggestion - Motion sensor switches in the pantry and master bedroom closet.

I have been recommending McCaleb Homes and will continue to do so. The quality and style of homes is outstanding.

Communication

Communication - Communication between Kailey and Matti so far has been amazing. We’ve been well prepared for the process and what to expect.

Professional & Organized

Professional & Organized - All of our questions so far have been answered in depth and everyone seems organized, on the same page overall!

Understand Process

Understand Process - Very clear and direct explanation of the process

Additional Comments

Additional Comments - We’re excited and looking forward to the whole home building process!

Likes & Dislikes

Likes & Dislikes - The build process was really easy, and it turned out the way I expected.

Recognized Excellence

Recognized Excellence - I would like to recognize Kailey Kerr, Ty Higgins, and the carpenter for their exceptional service.

Problem Resolution

Problem Resolution - Ty and team did a great job with this. They listened and went above and beyond.

Clean & Safe

Clean & Safe - My husband and I talked about how impressed we were with this often.

Likes & Dislikes

Likes & Dislikes - I love so many thing! It really is great looks great and no major complaints. A few little design things I wish we would change.

Recognized Excellence

Recognized Excellence - Ty! Bring a builder isn’t for the weak but neither is being on the other end. There are so many decisions and details. Ty really did show he cared, communicated well, and took our feedback and concerns and found solutions for our family. Matti and Terri were incredible at helping answer questions and help us execute so many fun design features.

Additional Comments

Additional Comments - Above and beyond is the best way to describe the team at McCalab. Building a home isn’t easy but we had a great experience. Working with their team was truly fun. They listened and came up with solutions when needed. Our home not only looks incredible but was built so well and it’s clear to everyone who walks in our doors. Special should out to Ty and Matti for everything.

Additional Comments

Additional Comments - Kailey continues to be easy to communicate with. Matti also continues to be easy to communicate with, giving ongoing suggestions and updates that have been really helpful. Collin has does an excellent job of communicating, listening to any concerns, being respectful and advocating for us. We are very grateful for our wonderful experience

McCaleb Homes has been so helpful during our house buying experience. It was so great to be kept up to date while living out of state.
Darcy Oviatt our realtor didi a great job answering any questions we had along with some we didn't!
I would highly recommend McCaleb Home's.

Construction Quality

Construction Quality - Very good, they were so great during the final inspection.

Likes & Dislikes

Likes & Dislikes - McCaleb Homes has been so helpful during our house buying experience. It was so great to be kept up to date while living out of state. Darcy Oviatt our realtor didi a great job answering any questions we had along with some we didn't!

Recognized Excellence

Recognized Excellence - Darcy Oviatt

Additional Comments

Additional Comments - I would recommend McCaleb home's to anyone looking to buy a house.

Additional Comments

Additional Comments - Great experience with everyone involved in the purchase of our home!

Problem Resolution

Problem Resolution - Tyler and all the subs worked hard to ensure we were happy.

Clean & Safe

Clean & Safe - In our multiple home building experience, this was the cleanest job site.

Condition of Home

Condition of Home - McCaleb works hard to have zero items on a punch list before closing.

Likes & Dislikes

Likes & Dislikes - Like the floorplan, quality of woodworking. Location of some of the light switches are odd.

Recognized Excellence

Recognized Excellence - Ty Higgins was excellent and Matti Hunter did a great job of reassuring us on numerous occasions.

Likes & Dislikes

Likes & Dislikes - The quality of the build and materials are what I like most about my home. I don't have any dislikes.

Improvement Suggestion

Improvement Suggestion - McCaleb Homes is doing very well. I am extremely satisfied with the customer services and home buying process with how easy it was and hassle-free.

Recognized Excellence

Recognized Excellence - They were all exceptional, but Collin Byford went above and beyond.

We have bought many homes over the years, and this was by far our best experience. From the first time we walked into the sales center to the closing on our house McCaleb Homes listened, worked with us, and provided a very high quality build. We are beyond satisfied, and love our home and the community. We strongly recommend McCaleb Homes to anyone looking to build a home in Edmond. The community is beautiful and each house is unique. This likely will be our last home, and we feel we saved the best for last.

Communication

Communication - So far, communication has been excellent. Darcy is very responsive, as is Matti. All my questions and concerns have been answered without delay. I really appreciate how well we are being kept in the loop.

Value

Value - Beautifully built houses with many included features. McCaleb Homes’ reputation is known, and is why we chose to build with them.

Additional Comments

Additional Comments - Matti and Terri were wonderful during the design meeting, and were so knowledgeable. They really listened, and helped me make selections that I know will make me happy when my home is completed.

Professional & Organized

Professional & Organized - We did not experience any significant delays, and closed earlier than originally predicted. Further, our construction manager, Ty, was very organized and followed up on all of our questions as the build progressed. He was wonderful to work with. The entire staff is very professional and provided quality service.

Budget

Budget - We were honestly rather stunned that our add-ons were as low as they were at closing. McCaleb Homes provides excellent value for the money spent.

Construction Quality

Construction Quality - The build was solid. So far we have noticed only a few small things that need fixing - far fewer than is typical in a newly built home.

Problem Resolution

Problem Resolution - McCaleb Homes addressed every issue we had during construction in a timely manner.

Clean & Safe

Clean & Safe - When compared to other communities, we were very impressed with how clean the worksite was. The trades kept the site clean, and any debris was picked up promptly.

Employees & Subcontractors

Employees & Subcontractors - Beyond a doubt the best we have worked with. McCaleb Homes takes good care of its contractors, and it shows in their work.

Value

Value - Our home appraised above the sales price at closing, and we feel that we have a good solid home at a fair price.

Condition of Home

Condition of Home - The house was close to perfect at move in.

Trust

Trust - We have not submitted any warranty requests as of yet, but fully expect that McCaleb Homes will honor their commitments should the need arise.

Likes & Dislikes

Likes & Dislikes - I love the historic community, and truly appreciate the number of selections we were allowed to make and the quality of the build. My only complaint on the house would be that the closet space is limited, and I would have loved a bigger pantry.

Improvement Suggestion

Improvement Suggestion - More built in storage! We downsized considerably to move into this home, but even so I would love more storage.

Recognized Excellence

Recognized Excellence - Ty was an outstanding construction manager, and we really appreciate all he did on our behalf. Working with Mattie and Terri on the design was such fun, and throughout the process they helped me make and sometimes change selections and recommendations. I feel that the home came together beautifully, and I could not have done it without them. Darcy in the sales office was our original point of contact, and was a delight to work with. Each person from McCaleb Homes we had contact with was friendly, professional, and efficient.

Additional Comments

Additional Comments - We had built a home in Edmond recently prior to this, and had a terrible experience. I was worried originally when we decided to build again, but this experience was the best home building experience we ever had. We are very happy and highly recommend McCaleb Homes.

Recognized Excellence

Recognized Excellence - Collin