Favorite Features - The quality workmanship, quality materials and the exposed brick archways as we walked in the front door.
I recommended them twice, and I was supposed to get a 500 check each time. However, I only got paid for one of the recommendations. I don't know why they didn't hold up their end of the deal.
Our build foreman was really helpful and easy to work with. He kept us informed every step of the way. Build was completed ahead of schedule.
I really like my house, however, the architect that made the plans did not allow for my closet door to swing inside of the closet. I have a hanging / sliding door. This should have been caught by the team that reviews the plans.
The building process was simple and easy. Our project coordinator handled it well. Once we moved into the home, the warranty claims were pushed off, and it has been a struggle to get in contact with someone in a timely manner since.
Their home warranty is nonexistent.
Terrible communication. Low quality
They do not honor their warranty. I had warranty issues that needed to be addressed, and Manuel Builders never came back to do them.
Not really. The first time we built Johan was the project manager and the process and quality of the home was phenomenal. Very disappointed in the quality the second time around.
The quality and craftsmanship is horrible nothing is straight and a lot of things were sloppy
They did a great job building or home. Just never heard back if would or did get refunded for awnings and landscaping.
Build quality is outstanding. Our home has higher end finishes than others in the same pricepoint in our neighborhood. During the walkthrough/inspection process, Stephan ensured everything went super smooth.
My ceiling in master bedroom is cracked and Ican see the float tape. Manuel send 2 young girls to fix the ceiling. Within 2 weeks I could see th crack. Manuel said it was no longer under warranty.
The overall experience was nice. All builds have issues and they understood when we noticed issues.
We had a lot of issues that weren't resolved in a timely manner.
From “designer” who was rude and incapable from our first encounter to bricklayers who had to redo our brick arch three times and left one outside wall wavy like the ocean to cement people who did a terrible job to poor communication from project manager to workers to designer who made a gross error on our front doorway entrance to “carpenters” being off a foot and a half on some things! And this is only the short list of errors. Contact us for the whole list if you dare. Needless to say our experience was not a great one.
Favorite Memory or Feature - My favorite feature in my new home is the wood work. We have really nice custom wooden beams in the kitchen area.
Even though we had our ups and downs with Manuel Builders. I believe they built us a well built house, that we will enjoy for a long time.
They're a pretty good company and they take care of problems when they arise. I have been pleased with them.
I would recommend Manuel Builders to all my friends because of the great work and the awesome caring workers are always available to answer any questions.
Favorite Features - Interior design and exterior design location
You have to constantly follow up on work completed. I don’t know if this is a problem with all builder’s but it is certainly a problem for Manuel’s. It is impossible to speak with the owner about concerns.
They have been helpful.
I highly recommend them. My second house is from them, and they did a good job on both
NEVER, too many mess ups and I am sharing my experience with any one that wants to know.
The best money I have spent for my project. Our design specialist Johanna was great. Our project went from confusion to organized and budgeted. We are shopping our Kohler products now.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Manuel Builders as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys