They take care of their customers.
I've been well satisfied with everything. As far as Manual Builders, they did an excellent job. Some of the items, like the hot water heater, had problems with it. We finally got it taken care of. Other than that they were very good and I would highly recommend them.
They were really helpful and got everything done when they were supposed to.
I did recommend friends to use Manuel Builders. but they are also having issues with the Project Manager.
Manuel Builders has great customer service and they quickly respond to your request.
I have and will continue to recommend Manuel Builders. They made the building process easy and enjoyable. They were always very kind and handled any questions or concerns in a timely manner. We are so pleased with the finished product and can't say one negative thing about the company. The complements that we get never seems to get old. Our project manager was great and very knowledgeable. He would always return our calls quickly if he was not able to take our call. We love our home and would recommend anyone looking to build.
It’s possible that the method used by Manuel Builders would be appropriate and appreciated by some customers, but the potential customer should be aware of what he is trading away in return for a hard bid. Bottom line—this process is not for everyone.
There was a period of time where zero work was being performed--2 months. The site appeared abandoned.
They were so helpful from start to finish, and they even made sure all the minor warrty issues were resolved.
I was very happy with them and it was perfect. I would recommend them to anyone.
Manuel builders exceeded all of my expectations!
Thank you Manuel Builders for everything.
My recommendation would depend on who the project manager would be for the job.
My project manager was professional and prompt with responses. He did an outstanding job.
I was very pleased with the service and the construction.
The building process was easy. Some portions they were very helpful about. Somethings should have been caught earlier rather than later. It should not have been missed. Things were pointed out and they had to come back to fix those issues.
Very professional group. Enjoyed working with them . All questioned answered appropriately. I would recommend to anyone buying a home.
We went back and forth with the idea of building with Manuel Builders for awhile. To be honest our first bid, our DREAM home, was way out of our league and it scared us away. After research and years of talking to other contractors we realized we were trying to get them to all "be like Manuel Builders" such as; offering us warranty, detailed bids, easy selection of items, family and God centered, professional, and knowledgeable. When we found out we were expecting our third child we knew we needed to act fast to get us out of our really small home. We knew that Manuel Builders was the right way to go. We have been so happy. Now, of course with any build there have been a few minor "boo boos", but Manuel Builders has been right there to fix it and make it right. We loved that there were no surprise cost. The bid was the cost of the house...unless we made changes along the way. If I would ever need to build again, I would chose Manuel Builders.
Absolutely love my home by Manuel Builders!
They did a great and wonderful job.
I have already recommended them.
Our team was very accessible, professional and enjoyable to work from the intial salesman to the project manager.
Very happy that we chose Manuel Builders. We would choose them again if we built another home.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Manuel Builders as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys