It was definitely a challenging year for builders as well as homeowners but in the end Manuel Builders lived up to the commitment/contract.

I would not recommend them to a friend. My house is still not finished. I've been living here for two months.

The painting in certain areas is not good, and I feel it could be better.

Manuel Builders was very easy to work with and upfront about all costs. They were very kind and trustworthy.

Would not recommend. Work not done on timely basis. Poor communication about status on house. Supervisor fired because he wasn’t doing his job. Someone from upper management should have been involved sooner to handle problems. Closing date kept changing. Our house was not clean when we moved in. Still waiting for a reply on a request through portal.

I’ve had problems since I moved in. Light switch plates missing, outlets that do not work, broken garage door, gaps in laminate flooring, hollow tiles, creaking/movement in floor near front door , uneven backsplash tiles, grout stuck in corners, etc.

Favorite Features

Favorite Features - The quality of the homes, how friendly and easy the builder was to work with, and the willingness to make us totally happy with our new home.

Manuel Builders was very professional, very timely, and provided a lot of communication. The hurricane had just passed and we were homeless and Manuel Builders, unlike anyone else, was willing to sign a contract with us to get us a home in a very tough time of our lives and I will forever be grateful to Manuel Builders.

The only bad thing I had was when I first went in. The first lady that drew up our plans was not as helpful as I expected.

I definitely recommend them for the turn key factor. We had a good experience,

This house is a lemon. Carpeting and laminate pulled out of of the family room,hallway, and 2 bedrooms.

The stress of building comes with any contractor. Manuel made this build as simple as possible in my opinion.

There were several instances where I had to express concerns to the owners. The work done on my home was sub-par. When we moved in, we had to caulk the shower door because water was escaping from the shower. We still have cracks in the sheetrock in the garage, and the concrete has already cracked (literally in 4 squares) in the garage. The paint is a joke. We are still finding areas that were not fully painted on the cabinets in the kitchen and the the master bathroom. We are still getting paint spatters off of the flooring because the floors were not covered when the home was painted. Our home was supposed to be completed in July; however, we did not move in until September! Subcontractors were using the bathrooms in the home and leaving feces in the toilets! From the beginning, I informed the first project manager that the window sash in my dining room needed attention. He shrugged it off. When we moved in and the window company finally sent a representative, it was noted that 3 other windows needed to be adjusted. The window above my tub needed to be addressed also. I just feel like we were (1) put on the back-burner because of the lack of work that would (or rather would not) take place on our property (2) if they did do work, it was sloppy and often times had to be redone (3) given the most inexperienced subcontractors or day workers (4) not taken seriously when we had issues or concerns. There were time when I literally would cry when we would pull up to our home

While I am 90% happy with my home the subcontractors they have utilized in parts of the home, specifically painting and plumbing, have been less than stellar.

I have owned the house for two months, and there are problems that still are not fixed.

Poor communication. Poor project management. Project not completed in a timely manner.

I would recommend Manuel Builder's because of the ease of the process. From our building consultant (Wendy Ritz), our design coordinator (Toni Hebert), and especially our project manager (Jason Duplichain) were all great! The house that was built is beautiful and we get compliments all the time.

I already did. Natascha and Keefe Carney. The building process was easy and stress free. I just wish that things on the punch list were completed and completed the correct way. I found it a little difficult to have issues fixed/addressed and have them fixed the correct way.

They had excellent service and the people were knowledgeable and just super!

Paint job and sheetrock are awful. Patch jobs didn't hold and need to be repair. Nearly every appliance is giving me issues. When I put in for work orders the people sent out basically tell me I don't know what I am talking about and those things are normal, when I know they are not. I have a window that was broken between my final walk through and me signing the papers and it still is cracked and hasn't been repaired.

As a single women that has never built a home, I would highly recommend Manuel builders for their guidance and ease in acquiring a home.

We had a very good experience. They worked with us and were amazing. Everything was to perfection. I'd like to give the biggest kudos to our project manager Brad Anderson. He was the best. This is the second home I've had built with them. My first experience with them was good and the second experience was even better.

Very easy to work with throughout the building process. End product meets our expectations.

They don't meet deadlines, and make excuses regarding follow-up.

We wouldn't recommend them because their work quality is extremely sloppy.

It is up to the company to post my comments publicly, but I want to remain anonymous. The communication was poor. There were a lot of mistakes made. I am very dissatisfied. My picknick table was smashed, and it was not replaced. I have a closet door that still needs to be changed. Granite tops were installed that I did not consent to.

I was unsatisfied with the work performed by the initial crew. I had to fire the crew twice due to the lack of workmanship not being done right the first time.

There have been many, many things that have been positive. There are a few things that have been negative. So, I am not sure I can confidently recommend this builder moving forward.

They treated me very good and do great work.

Their service is great, they have high quality materials, and they have a lot of choices. I had zero complaints. They were excellent!

The communication is very poor. There were major corners cut prior and after close of the home. Our home flooded due to faulty plumbing after two weeks of moving in. It's been three weeks and nothing has been resolved. During the build of home a worker ran into the home with a vehicle - that resulted in bricks coming off the home and steel plates shifting above the garage; in which none of this was disclosed to us. Also, during the construction of the home animals were allowed into the home after the carpet had been laid. The entire home interior was painted the wrong color. Manuel Builders would not release any inspection reports that were done on the home to us. The punchlist items were never completed

Communication was extremely poor throughout the entire build. Our PM, Aaron, was dismissive about many of the concerns we are now encountering post-closing that we were told were not important. We just expected more from a company with an excellent reputation like Manuel Builders.

The experience has possibly changed since October. My realtor and I had difficulty getting in touch with anyone at Manuel Builders and on the day of the contract meeting, I felt rushed to make decisions.

Courteous and professional

I’m new to the area but the homes I did see I definitely would pick the Manuel floor plans.

Know what you are getting into. If you like to be involved in the build then they aren’t for you. If you like to sit back and let it take its course then they are ok.

They have terrible customer service.

We were able to pick our lot, plan, and personalize our forever home. Manuel builders was great throughout the entire experience and managed to keep our closing date despite COVID interruptions and multiple hurricanes. Upon moving in, anything that needed to be fixed was taken care of in a timely and professional manner. We are in love with our home and recommend them to anyone who asks. Both my mother and brother are currently building homes through Manuel as well now!

Manuel Builders provides great designed and quality homes that set them apart. You get a great home for a great price.

Late closing, not enough communications on major repairs needed

Very helpful in every aspect of our build. Loved the check list they gave us before we signed any contracts.

I would recommend them for building a home.

So far so good. There are a few things they have to come back for. I have to wait. There is one concern. I am worried about my siding on the and if we get some bad winds. I'm not touching it either, cause it is under warranty. It is on the west side of my house. They came back for like a punch list. They were supposed to fix it, but it's still undoing again. I am kinda concerned it's going to really be bad because it is Hurricane season coming. If there is any wind that can grab that, it is going to do some major damage. The way they left it is not proper. It is under warranty and I am not touching it. I am concerned that it's going to domino. I don't want to call them because they told me if I call them for anything they are only coming one time. It a one-year warranty and they only come one time in the year. I am just concerned about that. It is okay with me. I am not touching it, because it is under warranty. I am not upset, but I am worried about it. They did come and fix it, but they still did not fix it right for the second time. I am not complaining. I am just worried.

We are very pleased with Manuel Builders.

Manuel Builders does quality work. That's why I chose them to build my house. I did my research and looked at several different builders, but the quality for the price just couldn't compare. They guided me through all of the steps from getting my custom plans prepared, to picking out flooring, cabinets, paint colors, granite and everything. I've had houses built before, but Manuel Builders made the process much easier and stress free.

Not only would I recommend Manuel Builders to a friend, but they can certainly build my next house...

Time of production took to long. Someone would show up to work on the home about once every other week.

Manuel Builders planning team was amazing but as far as their builders it was a horrible experience.

90% satisfied with quality of home.

I am quite dissatisfied and disappointed with Manuel Builders as a whole. I would certainly NOT recommend this company to my family, friends, or even an acquaintance. It is quite obvious that my home was rushed to meet that of the closing schedule. The level of professionalism, in total, is subpar and mediocre, to say the least. I have received countless excuses as to why my home was "unfinished." To this day, in my opinion, it remains incomplete.

Context: The day of my closing I learned that the crew that was previously working on my home was fired. A replacement crew was sent in to complete the job and did a halfast job. Additionally, the project manager notified me that he was on vacation two weeks prior to my closing. He apologized for failing to ensure my home was complete and up to par. I, then, learned that said PM accepted another job with another company.

The number of work orders I have submitted over the past 5 months is astronomical. I have one work order that has been pending for a couple months now (without an estimated date of completion) and one that I need to submit. It's incredibly inconveniencing have individuals in and out of your home when you are attempting to get settled. All in all, after 14+ work orders, I'm completely at a loss for words of how they believe the price point of their homes are equivalent to the quality consumers receive. I highly discourage anyone from using Manuel Builders. Do NOT waste your money or time looking into them!

Manuel Builders was quick to fix any problems we had and they had excellent customer service.