As a former Claims Adjuster, I was used to dealing with multiple contractors in a flood claim where lack of communication, work delays, and mistakes were quite common place, so I looked at my own flood claim with dread of what was come. LOTUS immediately put my mind at ease and met andd exceeded my expectations.
I can't say enough good things about the installer. He was not only knowledgable, but he even gave me recommendations about how to make it easier to use. He was just great.
It was a great experience, and the design was very creative and met all of our needs and expectations.
We were more than reasonable and there was zero communication from the office staff. Their foreman was ridiculous with communication. I would never recommend them to anyone I know. The owner never reached out to us to make things right or acknowledge anything which is frustrating to me.
My expectations were far exceeded by bone dry roofing. They charge a fair price for premium service.
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