I felt from the very beginning, the man who came out to assess what I needed to have done was very knowledgable, good at what he did, and had been with the company a long time which I appreciated that because it shows that the company is evidently doing something right because their employees enjoy working for them. The installers were very good, efficient, and any questions I had they answered. They cleaned up after themselves and I didn't have a mess to worry about. I enjoyed working with L.J. Stone's people as a whole!
If I knew more people who were looking to upgrade their bathroom I would strongly recommend them.
We had a great experience using them. They put in a lot of hard work during my project and we will be using them again for future needs.
Everyone was professional. They completed the work in a timely manner. Everything was beautiful upon completion. They kept everything clean. I am really happy with the results.
I was very happy with them!
The installer was very nice and kind.
We have a problem right no.w Our salesman told us that we were getting an antimicrobial tub with a heater in it. It turns out that there is not a heater, nor it is antimicrobial. They said we had to have a 50 gallon water heater, which we do. By the time the water is run, it's lukewarm water. When we went back for him to demonstrate it after installation, he revealed there was no heater.
They were good workers, they worked for me before, and they are excellent.
I was most satisfied with the quickness of the company.
They installed a walk in shower and everything was satisfactory. The only thing I did not like was the price and the interest rate.
L.J. Stone Co. met and exceeded our expectations. The workers were very nice and knowledgeable. It came through an insurance claim and L.J. Stone had the original receipt which helped us tremendously with the record keeping.
I have contracted L.J. Stone three times, which is a strong endorsement of their work. The sales rep worked with me to find options that were the most economical for me. And the installers completed the work within the timeframe given me. The installers were very professional, polite, exacting in their work, efficient, and tidy. I am extremely happy with the results and highly recommend them for your home projects.
L.J. Stone did an excellent job. Would recommend highly.
went out of their way to make our tub area look sharp
I was satisfied with everything.
Tim was very responsive when I asked him about the windows. The installation was fantastic. They did it in a day. the quality and workmanship was great.
The materials, workmanship, and everything else was as advertised. The plates were just a little bit thinner, but it worked fine and I would recommend them to anybody. I'm very well pleased with it, and we're glad that we had it done.
We are pretty happy. It's really nice. The work was done fast.
Joe Bear/Steve plummer
They were an absolutely great company to deal with. The installers were professional, caring, friendly and took care of things the way they should be done. I can't say enough good things about them.
I would strongly recommend the services of L. J. Stone Co. for any project anyone has.
Tony Douglas and plumber, Steve, were extremely informative on their jobs - I couldn't have asked for any one more friendly and informative then these two - they knew what they were doing and did it in a timely manor - at the evening things were cleaned up out of the way. If LJ Stone did any more work for me I would ask to have them if possible. Betsy North
Everything was done perfectly.
Doug, the installer, and Steve, the plumber were fantastic! All of the workers with them were great as well.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of L.J. Stone Co., Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys