They have done several jobs for us and we have always been satisfied.
It was terribly expensive and I did not get what I expected!
Once they were able to get started, they stuck with it until the job was done. Also they cleaned up before they left. They did a great job.
They were great workers and I am really enjoying the finished product.
They were very professional and courteous. They made sure that I was okay with everything they did. I thought they did a really good job.
Absolutely, one of the most positive experiences we've had in years!
They did not finish up like I thought they would. They could have cleaned up after themselves better.
The service is good and they carry a quality product.
Gary Bennett and Skyler were awesome during installation! Very nice guys who kept us informed throughout the process!
This is our second job with them and do not think we will have any problems.
very professional and courteous
They did a great job!
I like the fact that they don't use subcontractors. The people who install are people who worked for them for 20-30 years. We had another project installed by them and about a year and a half later, we had something break. They were out in 2 days to repair it at no charge!
They didn't do all that they were supposed to do. I was very upset. He came down here to see why I was upset, but I was still upset when he left. I had an alarm system on the back door, and when they took the door out, they took the alarms out. I ended up paying $200 to get those alarms back on. I was upset about that. I didn't watch them very closely because I didn't like the appearance of those who put on the door. They were kind of scuzzy, and I stayed away from them as much as possible. Trent came down to see me when I told him I wasn't satisfied, so we talked it out. As far as recommending them, I won't.
I was very satisfied with the job they did.
The product sells itself. The presentation was clear.. I wanted simplicity and beauty and I am delighted with the outcome.
The installers were professional, polite, and did a good job.
They do wonderful work.
Tony Douglas was very professional and focused on the project.
L.J. Stone Co. did an exceptional job. Their customer service is phenomenal. They are friendly and the quality of work was excellent.
The installer and plumber both deserve a 5-star rating.
I felt from the very beginning, the man who came out to assess what I needed to have done was very knowledgable, good at what he did, and had been with the company a long time which I appreciated that because it shows that the company is evidently doing something right because their employees enjoy working for them. The installers were very good, efficient, and any questions I had they answered. They cleaned up after themselves and I didn't have a mess to worry about. I enjoyed working with L.J. Stone's people as a whole!
We had a great experience using them. They put in a lot of hard work during my project and we will be using them again for future needs.
Everyone was professional. They completed the work in a timely manner. Everything was beautiful upon completion. They kept everything clean. I am really happy with the results.
They were absolutely wonderful. They were knowledgable from the initial quote to completion of the project. Communication was probably their strongest attribute, that put me at ease.
Super friendly and helpful. Got so much work done in just a day! Really great experience.
The installer was very good.
I've had a run of bad experiences with contractors. Getting our house painted was a surprising change. If we have any more painting needs I would use Andrew again without getting quotes from other companies. He was that good.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of L.J. Stone Co., Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys