The one area that I think they're kind of lacking in is that it seems like at the conclusion of the job, when it came time to tie up lose ends, particularly concerning my inspection of the work, it felt like they kind of dropped the ball. I paid them and so they were just like whatever. I've been trying to find out about my inspections for weeks. I'm having to do a lot of leg work on my own and I feel like somebody ought to be keeping me informed. Other than that, I thought they were great.
When setting up the appointment on the phone the person was very nice and accommodating. I explained that we would like a quote for a room approximately 12'X16' and that there was blood on the carpet from an accident that would need special attention. She assured me that wouldn't be a problem and we... more
I think that Oak Crest and Rob did a really good job helping me with my insurance company. The contractor did real well--very personable, very likable, very good.
They are knowledgeable in sales. They have a competent installation. I had trouble getting them to come out for repairs.
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