I was more than satisfied with my experience with Heavenly Home Pros as they tore off ancient cedar shakes and 3 layers of asphalt shingles and installed my new roof and skylight.
Colby was very proactive and responsive as he handled some of the singular details, such as determining how to handle an unusual ventilation problem and dealing with a distributor who had to get a product available only in California.
He was great at negotiating with the insurance company to make sure I got everything I needed for a good, effective roof—and more. And Heavenly Home Pros also installed gutters and downspouts at no additional cost!
Mike was on the scene more than once, so I always felt as though my job was getting Heavenly Home Pros' fullest attention.
Neighbors came by for days to tell me that I had the best-looking roof on the block!
They did a good job.
They did a good, fast, great job!
Overall, the work was pretty good. The roof was excellent but the painting wasn't really up to par. Also, the attic insulation was poor, well below par.
They were nice and professional in all aspect from the guy who did the estimate to the guys that were here. I have recommended them.
Overall my experience was great!
Roof and gutter installation went smoothly. The job was timely scheduled and we are very pleased with the outcome. Would highly recommend!
We've already referred them to friends and they've enjoyed their work as well.
They were great.
From start to finish...great experience
The coordination of the work schedule was lacking.
Heavenly Home Pro was very professional, on time, and they delivered everything that they promised. I looked at several roofing companies, and they were by far the best and most fair. Wes came out right away and identified exactly what was wrong with my leaking roof. He went above and beyond to make sure that I got the best quality roof, gutters, and downspout. I would highly recommend Wes and Heavenly Home Pros for all of your roofing needs!
Heavenly Home Pros was very courteous and cleaned up after themselves. I did not find anything left over!
Heavenly Home Pros are very professional. They did an awesome job. They helped us pick out colors and it looks awesome. We are totally happy with it.
They did a great job.
Reasonable pricing and fast service.
My new roof and gutters look fantastic :-). Wes was awesome to work with and made me feel comfortable with the entire process. His guys were in and out in a couple of days and did a high quality job .I looked at several companies before choosing Heavenly Home and I am so glad I choose them. I would highly recommend them and would certainly use them again.
Outstanding work done by the company and crew. Did everything that said they would do. Very please with the work. Will tell my friends about the company.
I was blown away by the difference they made to my home. They were fast, professional and very courteous. Cleanup was awesome!
Good Hard . Work
I've had too many experiences of businesses over promising and under delivering. NOT these people! They have been fast, courteous, and done everything as they said they would. I own several rental properties and would not hesitate to hire them again. Highly Recommend!!!
Friendly, professional, trustworthy.
Heavenly Home Pros were awesome. I did not have to do anything through the entire project and the job was completed in one week.
Wes and his crew did a great job from start to finish. Quality work at a very reasonable price. Great to work with local business people! Would definitely hire again.
I have already recommended Heavenly Home Pros. They did a fantastic job.
very pleased and would recommend
From start to finish, our experience with Heavenly Home Pros went very smoothly. Everyone on their team is professional and knowledgeable! The job was completed quickly and within the estimated time frame. They do excellent work and also made sure fhe job site was pristine when they left. The roof looks amazing! Highly recommend!
quality roof install
I enjoyed working with Michael and Wes and think they were the right choice for our roof work.
They did a super job all around. The provided excellent service and excellent installation. I have no complaints at all.
Heavenly Home Pros is a good company. They were referred to me by a friend, and they did a good job on my roof. I would say Heavenly Home is a good company to do your roof work. Excellent job.
They were great in every aspect of the process.
Heavenly Homes answered all my questions and eased our concerns about our roofing job.
On time, very professional yet friendly, helpful. What we liked was honest up front and didn't hide anything. Helped us through the insurance process. Very likable.
Heavenly Home Pros was very professional from beginning to end. They did an amazing job on our roof!
Heavenly Home Pros worked fast and precise.
They were efficient, timely and professional through the process; so much so, that they are going to be our "go to" contractors for our siding project.
They were straight forward and honest. Great materials used and owner was right with his crew the whole time. Also, has had same crew for years!
I think they were just very professional. They came in and did the job when I was at work, and when I came home, they'd cleaned up like they'd never been there.
They exceeded my expectations overall. They went above and beyond. I've never had a better company to work with!
Recognized Excellence - Wesley Smith he always does a good job.
When Wes comes into your home he is very polite and kind. When they actually come to do the job, he is very unprofessional, argumentative, and not customer service orientated.
Heavenly Home Pros was responsive and easy to work with. They coordinated with my insurance company and it was a smooth process.
Overall great job on the roof that they replaced. It looks good, the team was friendly and efficient. The only thing I would recommend is to ensure the gutters are clean. After the first hard rain, the water washed a ton of left over nails down the drain spout, which then comes out onto our driveway. Fortunately I discovered them and was able to pick them all up. Other than that it was a perfect experience.
Great customer service, I would use them again!
They were very quick to respond to my needs and did a great job.
I rate them a 5 because their service was good and the gentleman that was handling my job was very caring and wanted to make sure their workers did the best they could do. They wanted me to be satisfied.
The most caring and professional service I've experienced.
My daughter heard their advertisement on 104.7 The Fish radio. She had work done and recommended we call for a leak we developed.
Wes, the owner, came out on a Saturday to fix our leak problem. He recommended that it was time to have our 28 year old roof replaced and even recommended a color scheme to match the house paint.
Wes also suggested that we first call our insurance to do an inspect ion for possible damage coverage. We did so and the insurance adjustor also recommended Heavenly as being an excellent company. All in all, the work was done beautifully.
Very professional, did a great job.
Learn why professional home builders and home improvement contractors join our community of quality.Get started
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Heavenly Home Pros as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys