Areas Of Satisfaction - Everything was perfect.
Current Referrals - My neighbors may be interested.
Recognized Excellence - All the workmen and Jensen did such an amazing job.
Recognized Excellence - I would like to recognize the salesperson and Chris the installer.
They did great work. They showed up on time and were professional. The quality of the materials and the walls seemed to be a prefabricated type of thing. Instead of really solid walls, it's more flimsy for what we paid for.
I have used Four Seasons of Tulsa several times.
Areas Of Satisfaction - All the personnel that worked with us were polite, conscientious of the job that they had to do, they did a good job, and when they got with it, they got with it.
Areas Of Satisfaction - I was most satisfied with their customer service. They were all very professional, knowledgeable and did exactly what they said they would do.
Areas Of Satisfaction - I was most satisfied with the installation. It was excellent. They were very knowledgeable.
Recognized Excellence - I would like to recognize the installer for his exceptional service. He was a real nice guy. His name was Rock.
Areas Of Satisfaction - I was most satisfied with the whole experience, it was wonderful.
Recognized Excellence - Everyone did a good team effort.
Everything was fine. I was very happy. There was one problem that went wrong with one of their sections, but they've gone out of their way to to take care of that. Everything was great.
They placed it on an uneven surface and with all of the issues, it still looks incredible.
Areas Of Satisfaction - I was most satisfied with the timeliness of everything and the quality of it.
Recognized Excellence - I would like to recognize Rock the installer and his daughter. They did a great job of communicating and getting it done.
Areas Of Satisfaction - I'm overall very satisfied.
Recognized Excellence - Bob Collins was exceptional.
great products and great people to work with.
They did an excellent job, it's perfect. Everything I've ever wanted, it's perfect. We are extremely happy and pleased with Four Seasons Sunrooms.
Areas Of Satisfaction - I was most satisfied with the quality of work and how quickly they got it done. They were right on schedule and came in and got it done when they said they would get it done. We're extremely happy and pleased with the work.
Recognized Excellence - All of them, Jenna in the office, Bob who set up what we would buy, Chris the electrician and Abe were all very professional.
Additional Comments - It was wonderful having a professional company come in and do what they said they would do. The results were perfect, I have no complaints. We are extremely pleased.
I love the Equinox. It's great. I had people over this last weekend, and it worked great.
Areas For Improvement - Highly satisfied.
Current Referrals - We have told a couple of people that were interested and they will be getting in contact with Four Seasons.
Recognized Excellence - They all did really well.
Areas Of Satisfaction - I was satisfied overall. They were professional and kept their word. They did very good work.
Recognized Excellence - Bob and Brent did a good job.
I love my new sunroom!
Areas Of Satisfaction - I was most satisfied with the quality of the products.
I love my room & it is just as I hoped it would be.
Recognized Excellence - Jana was very good at keeping me informed & up to date with what was going on.
Areas Of Satisfaction - I was most satisfied with the interface with the installation and them checking back to reevaluate the color of the screens after we finished the house, that was really important. That was very helpful and I felt they really cared about getting us the right product at that point.
Areas For Improvement - They performed wonderfully.
Areas Of Satisfaction - I'm satisfied with the overall product.
All the staff and people we worked with were great and very nice. They did a good job.
Areas Of Satisfaction - I was most satisfied with the overall building of the addition. It looks great.
Additional Comments - Love the room it is great.
Very professional at what they do!
Areas Of Satisfaction - The workers were on time. They kept the site very clean. They were very helpful.
Recognized Excellence - I would like to recognize Randy, Chris, and Rock for their exceptional service. There was also a man named Mark from Oklahoma City. They got everything done really fast. We had two different projects going on at the same time.
They have a great product when the process goes smoothly.
Areas Of Satisfaction - I was most satisfied with how great a product it is. Best pergola cover I have ever had. I love it. The materials and everything about it is great. The staff are all very nice people.
Overall, I was very pleased with the entire process.
Areas Of Satisfaction - I was most satisfied with the finished product. It met and exceeded all of our expectations and we are really pleased with it.
Recognized Excellence - I would recognize Bob Collins for his exceptional service. He did an outstanding job on working with me on price and getting the contract signed over the weekend. The installer, Chris Green, also did an outstanding job with the install and was very professional.
Excellent paint job. We are so pleased with the results.
Tracey Biesterfeldt was very professional, pleasant and helpful throughout this process.
Mario and the team were such a pleasure to deal with. So professional and understanding. I have already given out all of the extra business cards they gave me. Our office looks fantastic!
Great customer service and provided great products. Very professional from Estimator to final step.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Four Seasons Sunrooms of Tulsa as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys