Our experience was excellent, from start to finish. Everyone from Sales to Design to Construction to Project Management to the business office was so easy to work with. They were all accessible to us and answered questions accurately and in a timely manner. We love our finished space and are thrilled with our entire project. The process was smooth and on time.

They were very easy to work with and organized from start to finish.

The work and the service was quality and comprehensive - We are happy with our basement, which at a high level is what it's all about

I'm very pleased with the work done so far! They were very responsive. Even though there was a delay, things went smoothly.

Experience started great, ran into lack of communication. I even spoke with the owner and I didn't get a call back from him. I don't feel that they took care of my simple project.

Finished Basement is a well run company with excellent planning and execution on their proposed work and delivered a totally satisfying result and better than par customer service. Both company employees and contractors/suppliers are top quality and well selected people. We could not be happier to have FB did our basement project. I would highly recommend them to whoever sees the finished basement in our house in West Bloomfield.

They did an awesome job in a timely manner. They were very professional. I am very happy with the work.

Of all the contactors we have ever used their communication was top-notch and they were the most reliable.

We absolutely LOVE our new living space created by FBP. What an awesome journey we experienced from start to finish! Everyone involved in this overwhelming project was quite impressive. Each crew member gave 100%+. They were warm and personable, professional and knowledgeable, truly awesome craftsman!!! A hugh thank you to our Project Developer, Chelsea and our Project Manager, Dan who helped make our dream basement a reality!! They were the "super glue" that held it all together!!! HOW BLESSED ARE WE!!!!

I was satisfied with the job and they did excellent work.

Finished Basements Plus created a beautiful space for entertaining and craft area. They did a wonderful job and Dan and his team were quite professional and kept us updated of any changes in schedule which was quite helpful. I am very pleased with their work and will definitely recommend them.

The project turned out even better than I thought and I couldn't be happier with the process and the end product.

Everyone we worked with was knowledgable and made the process easy. The team made great suggestions to help the layout we envisioned become a reality. The crews that came in to work were professional and courteous. Any issues that came up were addressed right away. Our basement turned out great!

It was great to have a team of people doing and supporting our basement remodel.

They met and exceeded my expectations.

FB always provided a prompt feedback to all my requests from beginning to end of my project.

I would absolutely recommend this company to others. I can't imagine a better structured work flow; on-time work installations; courteous and helpful workers; and a beautiful finished product. The 3 month project caused no stress on my part. The online communication tool made the whole process seamless.The ability to see the daily work schedule; receive and send messages; and pay, as well, was very convenient and very much appreciated.

I have already recommended Finished Basement Plus to a friend.

Working with Finished Basements Plus was excellent from start to finish. Everyone we spoke to whether is it was sales, planning, or installation went above and beyond to answer all of our questions and help us feel comfortable with such a large investment. What really sold us was the quality of the materials the company uses and the knowledge they have to make sure the job is done the right way. We couldn't be happier with the finished product and would strongly recommend anyone looking to have their basement finished to check out Finished Basements Plus. Thank you!

The project was executed on time with great quality, so I definitely recommend them to anyone.

We had our basement completed by Finished Basements Plus and it was an excellent experience. Katie was our designer and she is one of the most organized people I have met in any field. She provided great advice to us on making selections for our basement. Dan was our project manager and he was very friendly and did a fantastic job communicating with us and keeping us up-to-date. Anytime I called Dan, I was easily able to reach him (which we valued). Two individuals who stood out were Jerry & Zack - they both are hard-working and were committed to ensuring the project was exceptional. We feel lucky to have had such a smooth experience.

They did an excellent job. I am very happy with their craftmanship and process. I enjoyed the preconstruction process and their investigation of custom work. They put forth a plan to our thoughts into process or action.

FB came recommended by our friends, who had a great experience with them and their basement turned out beautiful. That and the fact that FB specializes in basements, we knew we wanted FB to complete our project so we didn't interview any other contractors (that's saying a lot because we typically interview 3-5 contractors for most projects.)

FB was great to work with! The entire FB team (both employees and contractors) were professional, courteous and friendly.

There were a couple of hiccups to the schedule, but our PM was on top of them and quick to communicate alternative timing, which we appreciated. We really felt like we were in good hands with FB.

This project was done during Covid while my wife and I worked at home. Most of the workers we professional, courteous and polite. There were a number of items that required re-work which was disappointing. Our PM made 3 visits to the house in 14 weeks. The lead carpenter was outstanding as was the lead painter. They kept my wife calm and addressed all of her concerns. The project turned out exactly as I had hoped.

While the final product turned out well, getting there was a bit challenging at times.