They are the the best company that get the work done. They make sure that the work crew has the knowledge of how the work is done.
One of the best contractors I've worked with. Quick, professional, and courteous.
Sticking to the overall timing and professionalism
I like the quality of the work.
I would like to recognize Pam.
Overall, we are generally satisfied with the completed project. Our basement does not even remotely resemble what it was. Finished Basements Plus has a formula / system they utilize to get the work done. There were occasional “hiccups” but for the most part, the project ran on schedule. The Builder Trend app project calendar was a valuable tool in tracking pending project activities as well as payments and draws. The FB+ staff was generally courteous and efficient.
I was most satisfied with the outcome of the finish product.
I would like to recognize Steve.
I feel that everyone was really good.
I was most satisfied with the punctuality and the workmanship of the crew.
I was very happy with my basement. When issues arose, they took care of them without a hassle.
I was most satisfied with the organization.
I would like to recongize Steve Marco and Ron Parent for their exceptional service.
The crew of individuals who did the work were wonderful!
The quality of the workmanship is spectacular.
The quality of the materials and workmanship is beyond measure.
Both Ed and Deon were wonderful. Very pleasant, polite and engaging.
Work done professionally and job site kept as clean as possible
Very pleased with workers, work done, and everyone at the company we worked with - would use again.
Finished Basements did an overall excellent job and they did it ahead of schedule.
They never fell short. In general all the trades and crews did a great job. There were a couple minor issues with the painting trades but they were taken care of quickly.
The organization and professionalism from start to finish. The project tracker was very helpful along the way.
Project Manager-Steve Marco, Project Coordinator-Karen Wilmoth and Electrician-Lee Schnurtsein did a very good job. Karen did an excellent job on answering all of questions and getting back to us in a timely manner.Steve and Lee always stayed on the tradespeople to make sure things were done properly.
A few of our neighbors have asked us how our project was going and if we were happy with Finished Basements and of course we gave high marks.
Great work, heavy price, but higher price comes with ease of not having to contract every job that needed to be done.
I am very satisfied with them getting my basement up to code as far as gas lines and water lines
All were great
The entire staff did a great job from start to finish considering the time table I was under. The job looks beautiful and my family and I are enjoying the renovated space.
I would like to recognize the project manager for his exceptional service.
I was most satisfied with their communication with the project and they did not hesitate to ask me if they had a question.
Craig was great and quick to respond if we had a question or any issue!
I was most satisfied with the professionalism of the staff and workmanship.
I would like to recognize the project manager, the two members from the delivery crew and Katie for their exceptional service.
Rough Plummer and toilet was not good. FB corrected the problem ASAP
Design suggestions were great and enhanced the final outcome.
Project manager Craig IversonElectrician crewFinal inspection/tiny detail person went above and beyond to make sure all was perfect.
We will be showing off our new basement space to neighbors! We are pleased and grateful for how great the whole project unfolded from start to finish!!
I'm guessing they will not want to publish my comments or my ratings.....
What I really liked was their responsiveness to phone calls or email messages. They always kept us up to date of any schedule changes and finished the project on time. We truly enjoy our basement.
None, everything was done as explained to us.
I liked that they took time to protect the area of our house that wasn't undergoing renovations to insure nothing was damaged.
Everyone we met was very professional and courteous but the person we mostly interacted with was Steve Marco the Project Manager. Steve was exceptional.
FBP was very professional throughout my project. I was very pleased with the planning that went into the job. The result was a very attractive improvement to my home.
Planning, materials, and workmanship were tops.
Steve Marco was very good to deal with. He was a great representative of the company, plus gave my project top priority.
This was my second FBP project. The whole basement is now completed.
I was most satisfied with all of it overall.
Everybody was nice to work with, so I would like to recognize all of them for their exceptional service.
We're satisfied with our new space and glad it was completed on time.
We had a fantastic experience with Finished Basements Plus. They were timely and professional, and made the experience enjoyable. The staff are a pleasure to work with. We highly recommend Finished Basements Plus.
Having a calendar to review was a plus. The staff accommodated all of our needs and concerns, and they addressed every issue in a timely manner.
Craig, Ed, and Mike were fantastic. Actually, all staff members were great.
I was most satisfied with the communication. If I had a question or want to talk to them they were very quick to answer and come to a resolution.
I would like to recognize Pam for her exceptional service, she was helpful and hands-on
I was most satisfied with their communication.
The quality of work was really good.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Finished Basements Plus as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys