They made the process easy and painless. We were impressed.
The representatives from Equity were professional in every aspect of the job from the day I met with the salesman to the day the job was complete. They went above and beyond my expectations. I was very pleased with Equity. The salesman was outstanding.
My salesperson and my contact person were always available and answered any questions effectively and quickly. They scheduled my roof, gutters and wrapping. Our roof was done in one day! They have an extremely hard working and efficient team that comes in and does a beautiful job and the weather was not optimal at all. Then they have another team that came in and did the gutters for us and another for our wrapping. Never a mess left behind and all their contractors are very polite and nice to deal with. They dealt with my insurance company for me so I had none of the headache. I have already recommended them to another friend and would use them again anytime!
There were a lot of problems.
Brandon was very well mannered, had over the top comm skills, and was very professional. He kept to commitments and always kept in contact with me.
I already did.
Equity Restoration installed a beautiful replacement roof in less than one day. The home owners insurance process did take a lot longer than I expected but was well worth the wait overall since my new architectural style roof is rated to last 20 plus years. Highly recommend Equity Restoration overall for their professional and courteous customer service to anyone looking for new replacement roof installs. Thanks Equity Restoration for a job well done!!!
I am not very happy with the job they have done because they have not finished it, thank you.
When they first came and took a look (there were different stages of my roofing as we added rooms, etc.), I only thought the front needed a new roof. Jeremy checked it all out and when he came in and showed me what he had done and gave his assessment, it was very exciting. I was very, very happy. He answered all my questions. Whenever I called and asked for more information, he always called me back. He has been terrific and is quite a great person.
I was very well pleased with everything they did, and the way they handled things.
Equity Restoration was very good, courteous, on time and worked hard.
I was greatly impressed with your professionalism, & details.Greatly appreciate the follow up.
My project manager Jeremy, did an excellent job and is an absolute pro!
The work was done very clean and I was well satisfied.
I will highly recommend Equity Restoration, Bryan and Jeremy were very knowledge and the office staff was very courteous.
They were very professional. Mike Brown answered all my questions, and I had nothing go wrong. They guys came out and stayed until everything was finished. They were careful with my plants, cleaned up well, and they were very polite. I am very happy.
Everything went smoothly. I would work with them again. Thanks!
Bernie Murren and Brian Singer both were instrumental in completing the job proficiently and on time. I recommend both employees with out reservation.
They were great!
Met all expectations. On Time, On Schedule. Did everything they could to minimize the mess in replacing our roof and did a great job of cleaning up afterwards. Would highly recommend
Equity Restoration was very professional and did a great job on my roof! I would definitely recommend them to friends and family.
Excellent service and well satisfied.
I had some snow coming in my garage through the vent. I still have to inform that about this issue.
Equity Restoration was very professional, did a quality job on schedule. All of their employees were very efficient and very courteous. I highly recommend them.
Equity Restoration was extremely easy to work with and did a fantastic job. I am very happy with the results.
After losing my home to a fire that started in the townhouse next door, the last thing I needed was to have drama during the rebuild. But that is exactly what I got from Jenkins, from soon after the project started straight through to the end. It was one thing after another with them (using the wr... more
I'm very happy with the work Brother Services did installing my new roof. Every person I talked to was extremely professional and friendly. It was a pleasure dealing with all of them. The quality of materials and workmanship is outstanding. If I have future project needs I will definitely be... more
The Jenkins Project Manager, John Cespedes either failed to make good on many of his assessments or they were done in a non workmanlike manner by the sub contractors. At the end of the project he was less than honest about having the last few items completed. Also, the final invoice included items t... more
I was very impressed by the detail and communication to set what was and is to be expected.
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When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Equity Restoration LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys