Disaster Clean-Up is totally professional. The guy that was in charge of managing my project was thoroughly. I was very satisfied. You went above and beyond and exceeded my expectations.
Area of Satisfaction - They responded quickly and brought my attention to other organizations that could help with my problem
Recognize Excellence - Nick
Additional Comments - They are a caring and professional organization. Support our local folks because they do a great job.
They did a good job for me and I was really satisfied with their quality of work.
They were very courteous, prompt, and did a very good job. The replacement of the ceiling went very well and it looks very nice.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Disaster Clean-Up as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys