Champion of Toledo
Feedback report for

Champion of Toledo

1386 Reviews
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About this company

Champion of Toledo

Champion Windows and Home Exteriors of Toledo offers Window Replacement, Vinyl Siding, Entry Door & Exterior Door Installation, and Custom Sunrooms in Toledo and surrounding areas. Contact us for a free in-home consultation 24/7! Show more

Champion Windows and Home Exteriors of Toledo offers Window Replacement, Vinyl Siding, Entry Door & Exterior Door Installation, and Custom Sunrooms in Toledo and surrounding areas. Contact us for a free in-home consultation 24/7!

Through 60 years, Champion uniquely provides trusted "Single Source" responsibility - guaranteeing clients "your last investment for a lifetime warranty" for replacement windows, roofing, siding and sunrooms. Champion does it all: helps you design your project, build it, install it and comprehensively guarantee it. As a result of this unique capability, Champion has grown to become the most trusted home improvement company in the USA, with over 70 locations nationally including a showroom and professional service right here in the local Toledo area! Champion's mission is providing homeowners their "Safest Choice - Best Experience - Performance They Can Trust". Customers appreciate "Premium Quality at Wholesale Value" as a result of lower costs driven by Champion direct factory ownership and buying power. Check out Champion's reputation at Guild Quality, the Better Business Bureau - or just ask your neighbors! Want more information? Visit www.getchampion.com. Or call 888-338-7900.

Mon-Fri: 9AM-5PM, Sat: Closed, Sun: By Appt. Only Hide

Types of work

Windows 2423
Gutter installation 2405
Window & door replacement 2186
Siding 2182

Contact info

7546 Ponderosa Dr, Suite A, Toledo, OH 43551(419) 931-6488

GuildQuality surveys

This page contains feedback collected by GuildQuality using impartial third party surveys. Learn more

Badges

GuildMember since 2012
Guildmember since 2012
Guildmaster Award Winner
Guildmaster Award Winner 2016
Feedback Milestone
5 Consecutive Great Reviews 2026
Feedback Milestone
10 Consecutive Great Reviews 2025
Feedback Milestone
5 Consecutive Great Reviews 2024
Feedback Milestone
5 Consecutive Great Reviews 2023
Feedback Milestone
5 Consecutive Great Reviews 2019
Feedback Milestone
5 Consecutive Great Reviews 2018
Feedback Milestone
5 Consecutive Great Reviews 2017
Feedback Milestone
10 Consecutive Great Reviews 2016
Feedback Milestone
20 Consecutive Great Reviews 2015
Feedback Milestone
20 Consecutive Great Reviews 2014
Feedback Milestone
20 Consecutive Great Reviews 2013
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Photos 33

Satisfaction

Of 3991 surveys sent, 1941 were responded to
Quality Of Materials
I am satisfied with the quality of materials used.
93%
Clean & Safe
The job site is kept clean and safe.
92%
Installation Crew
The Champion of Toledo installation crew was organized and professional.
91%
Likely To Recommend
I am likely to recommend Champion of Toledo to a friend.
83%
Of 3991 surveys sent, 1941 were responded to What does this data mean?

Map 4027

  • All Locations
  • ONLY:
  • Reviews
All locations are approximate

Reviews 1386

Of 1941 respondents, 1386 left a review
4.2
949 of 1213 would recommend
771
178
96
60
108
No rating
173
How are reviews verified?

Recent reviews

Verified
This review has been verified as part of GuildQuality's survey process.
· Toledo, OH ·

Professional and courteous.

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This review has been verified as part of GuildQuality's survey process.
· Toledo, OH ·

Great communication and follow through.

Response
Champion of Toledo   Your positive experience with our communication and follow-through means a lot to us. Thank you for your feedback.
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This review has been verified as part of GuildQuality's survey process.
· Tipton, MI ·

The installation was amazing!! Very professional and just beautiful!!

Response
Champion of Toledo   Mary G., thank you so much for this wonderful feedback! We're absolutely thrilled that you had such an exceptional experience with Champion of Toledo. We're honored that you found great value in your investment and that you'd recommend us to friends. Champion Corporate and the entire Champion of Toledo team look forward to serving you again in the future!
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· Bucyrus, OH ·

The final product looks amazing.

Response
Champion of Toledo   We deeply respect your feedback, Cory! Thrilled the final product looks amazing. Your satisfaction means everything to us.
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This review has been verified as part of GuildQuality's survey process.
· Monroe, MI ·

Only problem I had was the installers could not speak or understand English. Did good job though.

Response
Champion of Toledo   Your positive experience means everything to us. We appreciate your patience and are glad our team delivered quality work for you.
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Verified
This review has been verified as part of GuildQuality's survey process.
· Manitou, MI ·

I was impressed with the high quality of Champion windows. It was sad to see advertising for a lower sale price after I made my purchase.

Response
Champion of Toledo   Thank you immensely for choosing Champion windows. We understand your disappointment about the sale pricing and appreciate your feedback.
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· Oregon, OH ·

Na

Response
Champion of Toledo   Matt O., we're delighted by your positive feedback on Champion of Toledo! Your praise for Todd's expertise and our installation crew's performance is truly appreciated. We're glad our team met your expectations across the board. Thank you for choosing Champion Corporate for your home improvement needs. We're here whenever you're ready for those windows!
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Verified
This review has been verified as part of GuildQuality's survey process.
· Lambertville, MI ·

Overall satisfaction

Response
Champion of Toledo   We are grateful for your overall satisfaction with Champion Windows and Home Exteriors of Toledo.
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This review has been verified as part of GuildQuality's survey process.
· Northwood, OH ·

Quality, informed of various steps of the process, installation done in one day.

Response
Champion of Toledo   Jane T., thank you for your glowing review of Champion of Toledo! We're thrilled that Zayne and our team delivered such a seamless experience, from consultation to installation. Your satisfaction with our products, service, and value means the world to us at Champion Corporate. We're here for your future home improvement needs!
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This review has been verified as part of GuildQuality's survey process.
· Curtice, OH ·

na

Response
Champion of Toledo   Neil S., thank you for your feedback on Champion of Toledo. We're glad you appreciated our team's professionalism and quality work. At Champion Corporate, we're always looking to improve. Could you share more about how we can better address your needs and resolve issues? Your insights are valuable in helping us enhance our service.
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This review has been verified as part of GuildQuality's survey process.
· Perrysburg, OH ·

.

Response
Champion of Toledo   Thank you for your five-star rating and trust in Champion Windows!
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This review has been verified as part of GuildQuality's survey process.
· Toledo, OH ·

People know the job, very profressional.

Response
Champion of Toledo   Abraham D., we're delighted by your positive feedback! Champion of Toledo strives to deliver exceptional service, and we're glad our team met your expectations. Your comments on our professionalism and workmanship are truly appreciated. We'll work on improving office communication. Thank you for choosing Champion Corporate for your home improvement needs!
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This review has been verified as part of GuildQuality's survey process.
· Toledo, OH ·

They did a very good job

Response
Champion of Toledo   Quintin R., thank you for your positive feedback on Champion of Toledo's workmanship and materials. We're glad Michael and our install crew impressed you. We acknowledge the areas needing improvement and will work on enhancing our office responsiveness and communication. Champion Corporate values your input and looks forward to serving you again.
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This review has been verified as part of GuildQuality's survey process.
· Lima, OH ·

Communication was absolutely horrible. Had to harass to find out any information and people I was told to call never answered.

Response
Champion of Toledo   We are truly sorry for the frustrating experience with Champion of Toledo. We acknowledge the communication issues, delays, and poor site conditions. While you appreciated the materials and workmanship, we fell short. Your feedback is important, and we're taking immediate steps to improve. We want to regain your trust and will follow up to discuss resolving your concerns.
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· Fremont, OH ·

On time, very professional, installation was very high quality

Response
Champion of Toledo   Thank you for your feedback! We’re glad to hear your installation was on time, professional, and of high quality. We appreciate you choosing Champion!
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This review has been verified as part of GuildQuality's survey process.
· Fremont, OH ·

Salesman was very friendly and presented the windows very well. Installers did a very nice job in cold conditions. Very courteous and respectful.

Response
Champion of Toledo   Thank you for your feedback! We’re glad our team provided a friendly sales experience and professional installation. We appreciate you choosing Champion!
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This review has been verified as part of GuildQuality's survey process.
· Walbridge, OH ·

Took numerous phone calls to even schedule the work, and then the wrong door was installed. Now we are waiting for someone to come back & correct the mistake. The installer, though, did a very nice job, was polite & helpful.

Response
Champion of Toledo   We at Champion Corporate and Champion of Toledo are deeply sorry for the issues you've faced. We appreciate your patience and the positive feedback about our installer. We're working diligently to correct the door installation and improve our scheduling process. Your satisfaction is our top priority, and we're committed to making this right.
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This review has been verified as part of GuildQuality's survey process.
· Jenera, OH ·

Have at least one person on installation team speak English, as very hard to communicate. Also have followup inspection to ensure quality of work.

Response
Champion of Toledo   Bryan M., thank you for your detailed feedback on your experience with Champion of Toledo. We sincerely apologize for the communication challenges with our installation team and the quality issues you encountered. We're committed to addressing these concerns, including improving our installation process and ensuring better quality control. Your input is important in helping us enhance our services. We'd like to follow up on the specific issues you've raised to make things right. Champion is dedicated to delivering exceptional quality and customer satisfaction, and we're grateful for the opportunity to improve.
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This review has been verified as part of GuildQuality's survey process.
· Defiance, OH ·

My house looks so different and so much better. Glad for the recommendations from Paul on how to make some changes with the appearance.

Response
Champion of Toledo   Thank you for your glowing review of Champion of Toledo! We appreciate your patience with the scheduling issue and are glad Mark was able to address your concerns during installation. However, we sincerely apologize for the debris left in your yard, especially the metal pieces. This is unacceptable, and we'll address it immediately with our team to prevent future occurrences. Your safety is our top priority. Despite this, we're pleased you're satisfied with the overall quality and value. We'll strive to improve our clean-up process to match the excellence of our products and installation.
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This review has been verified as part of GuildQuality's survey process.
· Clay Center, OH ·

My custom door is too tall for the clear opening. Champion sent the same installer back out. The installer advised me that I should "just live with it" and to paint the framing header that is now exposed and cannot be covered with trim due to the door slab being too tall to clear the header trim.

Response
Champion of Toledo   Amy L., I am deeply sorry for the numerous issues you've experienced with your door installation from Champion of Toledo. The problems with measurements, installation, and customer service are not up to the standards we hold. I apologize for the installer's inappropriate response and the lack of follow-up from our team. Your feedback is extremely valuable, and I assure you that Champion takes these matters seriously. We will thoroughly investigate this situation and take corrective action. Please allow us to make this right by having a supervisor contact you to meet a resolution. We appreciate your patience and the opportunity to rectify this situation.
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· Toledo, OH ·

You don't get what they present you with False advertisement

Response
Champion of Toledo   Yesenia A., I sincerely apologize for your deeply disappointing experience with Champion of Toledo. We've clearly failed to meet your expectations across multiple areas, from sales to installation. I'm especially concerned about the issues with workmanship, materials, and communication you've highlighted. Please know that this is not the standard of service we aim for at Champion. I've escalated your feedback to our management team for immediate review and action. We're committed to addressing each of your concerns thoroughly and making this right. I'll personally ensure you receive a detailed follow-up regarding resolution steps. Thank you for bringing these issues to our attention and for your patience as we work to rectify this situation.
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This review has been verified as part of GuildQuality's survey process.
· Findlay, OH ·

Job not completed! How can I leave a review ? Second I’m still trying figure out why my windows have chips on frame?

Response
Champion of Toledo   Rachel C., I sincerely apologize for the incomplete job and the issues with your windows. This falls far short of Champion of Toledo's standards, and I understand your frustration. I'm especially concerned about the chips on the window frames and the unfinished work. Please know that we take your feedback seriously and are committed to resolving these issues promptly. I'll personally ensure that our team addresses the incomplete installation and inspects the window frames. We value your business and the opportunity to make this right. Your satisfaction is our priority, and we appreciate the chance to rectify this situation.
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This review has been verified as part of GuildQuality's survey process.
· Forest, OH ·

Quality window and look great

Response
Champion of Toledo   Ronald S., thank you for your glowing review of Champion of Toledo! We're thrilled that you're satisfied with the quality and appearance of your new windows. It's wonderful to hear that Douglas Grimes provided informative and knowledgeable service, and that our installation crew, especially Mark, impressed you with their professionalism and efficiency. We appreciate your feedback on improving our floor covering materials and will address this. Your satisfaction with our product quality, workmanship, and overall experience means a lot to us at Champion. We look forward to assisting you with any future window needs and truly value your recommendation.
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Verified
This review has been verified as part of GuildQuality's survey process.
· Napoleon, OH ·

Windows look great, easy to slide open and shut. A nice addition to our house.

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This review has been verified as part of GuildQuality's survey process.
· Maumee, OH ·

The job was replacement of a 57-year-old aluminum enclosed porch with a three-season enclosed room

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Feedback report

The feedback presented on this page was collected by GuildQuality from Verified customers of Champion of Toledo using our impartial third party survey process. To learn more about GuildQuality and our survey process visit www.guildquality.com

Champion of Toledo

7546 Ponderosa Dr, Suite A,
Toledo, OH www.championwindow.com/Toledo (419) 931-6488

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