Additional Comments - They were very good, I did not have any problems.
Recognized Excellence - Very helpful, professional and willing to seek solutions for various issues. Felt secure with Brandt and employees taking care of my projects. Will contact again as need arises.
Additional Comments - I am very pleased with the finished product.
Recognized Excellence - Frank did a great job of repairing the mold and water damage in my bathroom and worked as neatly as could be expected and did a good job cleaning up after the worked was buttoned up. Both Brant and Frank did a superior job of explaining the work before, during and after the job was done. There were zero surprises. All work done on time and on budget.
Additional Comments - The work was speedy and efficient.
Additional Comments - They were wonderful. We had three or four people come in before Case, and they were just the best. We have also recommend Case to people we know.
Recognized Excellence - Everybody was fantastic. Frank and Kieth were very helpful.
Additional Comments - They did a great job. Keep up the good work.
Recognized Excellence - Brant was very good and on top of the situation. He kept us informed and addressed problems right away. He knew we were in a rush and worked with our schedule accordingly.
Recognized Excellence - Stephanie manages to keep everything straight and the scheduling done right the first time; and Frank can do anything - and he teaches.
They had excellent quality workmanship. They were on time and made the project go very smooth.
Very satisfied and professional
Iâ€™m very happy with all the contractors that worked on my house.
Learn why professional home builders and home improvement contractors join our community of quality.Get started
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Case of Wallingford as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys