They need to have more of a discussion with their client before beginning work.
Very pleased with the service and work performed by Brookstone. Subs were awesome and delivered exactly what I asked (Dale did an amazing job on our sand in place hickory flooring). Would not hesitate to use Brookstone again (would demand that Alex Foreman was my project manager). I recommend without reservation. Great job and very satisfied.
They came back until I was satisfied with the job. They wanted me to love the work and keep me satisfied. They have great customer service.
The staff and workers who did the job were wonderful.
The call center and initial installer was unprofessional. When I complained to the manager they did rectify it. They made it right in the end.
We had a great experience with The Kohler Bathroom Design Service. I hope they will expand to Kitchen Design as well. Our designer would outstanding! We are so pleased with the final project plan.
So nice and professional, quick, great workmanship, competitive pricing I would highly recommend them!
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