They need to have more of a discussion with their client before beginning work.
Very pleased with the service and work performed by Brookstone. Subs were awesome and delivered exactly what I asked (Dale did an amazing job on our sand in place hickory flooring). Would not hesitate to use Brookstone again (would demand that Alex Foreman was my project manager). I recommend without reservation. Great job and very satisfied.
They came back until I was satisfied with the job. They wanted me to love the work and keep me satisfied. They have great customer service.
The staff and workers who did the job were wonderful.
My salesman was prompt, professional, and courteous. He explained everything in detail including why he made certain recommendations. My installation crew was prompt, very courteous, and they kept the site pristine.
I wanted the carpets cleaning in one of our rental properties a standard 3 bath 1650 sqft rental home. My usual guy charges $160 but was of ill health at this time and we had a new tenant arriving in 2 days. So I said to him the max I would pay was $200. they had us cornered . The quality of clean... more
We had a great experience with The Kohler Bathroom Design Service. I hope they will expand to Kitchen Design as well. Our designer would outstanding! We are so pleased with the final project plan.
I would not recommend them, their communication is negligible.
Learn why professional home builders and home improvement contractors join our community of quality.
Get started