We have sent letters to all of our clients advising them of our policies during this time as well as to our employees.
We have told employees, clients, and subcontractors to utilize the 6 foot rule when and if they find themselves in a group situation. We have staggered jobs so only one subcontractor is on premises at a time. Employees are stocked with hand sanitizer, wipes, etc. They have been told that if at any time they are not comfortable going in to a situation to notify the Production Manager. We have moved all of our office staff to work-from-home positions. We have established a group text that goes out to all employees so that they feel they are in the loop since we cannot meet in-person. Our office is closed to the general public at this time. We are taking sales calls. Initial appointments for sales are being done using virtual meetings and conference calls, when at all possible.
Additional Comments - All construction projects have their stresses, as did this one, but the key is do you end up with a superior project and we did.
Areas Of Satisfaction - Their workmanship was excellent! They are very high quality.
Additional Comments - Mike and his team are the best. We have done many projects, both large and small with Baine and we would highly recommend them.
Areas Of Satisfaction - Very impressed with the creativity of all persons at Baine Contracting. If you have an idea, they think outside the box and make it a reality.
Recognized Excellence - all the suncontractors were very good and professional. Powerwashers did a very complete job
I would recommend Baine for simple jobs that don't require any complex design implementation.
Quality Of Workmanship - The subs did a wonderful job, and materials used were of good quality.
Areas Of Satisfaction - Quality of work is very good
Areas Of Satisfaction - Good workmanship and good quality
If you are looking for a professional, honest and hard working Contracting Firm for any type of work, I would highly recommend Baine Contracting.
Areas Of Satisfaction - Their work is always perfect and on time. Michael Baines' team is hard working, honest and professional.
Additional Comments - I would recommend Baine Constructing to all my friends and family.
Very professional, organized. Easy to work with, can do attitude
Additional Comments - As a client unable to oversee the project, Baine took control of everything.They made this process easy, carefree and something to look forward to!Their commitment to client satisfaction goes beyond standards and willingness to hear & meet clients needs go far beyond what is to be expected.They see the vision, align their team, move through the process and produce an environment that transforms a house to home.A home to be proud of and offering our family & friends years of enjoyment!Thankful! Grateful,Blessed.
Areas Of Satisfaction - Really, everything was just top notch. The quality of craftsmanship and the out of the box thinking for the fence installation was truly impressive.
Communication - Very easy to communicate with.. Having the Builder trend app is super helpful.
Areas Of Satisfaction - I think they communicated very well with us about the decisions we had to make. The quality of the work was excellent
Areas Of Satisfaction - the workmanship and his staff
Areas Of Satisfaction - Throughout the project the entire team was very professional, projecting confidence they knew what they were doing. Very easy to work with.
Additional Comments - My advice to anyone who needs a building contractor:Set your sights high as to timing, quality and value and meet with Michael Baine. You will have a rewarding experience
Michael Baine and his crew are always professional, polite and courteous. Their work is always perfect and they stick to the schedule they provide before any job. We have been clients for many years and have never had a problem with Baine Contracting.
Lead Source - We have been using Baine Contracting for almost twenty years.
Areas Of Satisfaction - I was most satisfied with the quality of the work
Recognized Excellence - I would like to recognize Luke and Darren.
Great quality work, trustworthy and professionalPlan on using them in our future projects!
Areas Of Satisfaction - Quality of work, cleanliness, trustworthy
Areas Of Satisfaction - Quick, timely, fair
They're always reliable. Never a question as to the quality of work you can expect from them. It's always superior.
Areas Of Satisfaction - Quality of workmanship.
Areas Of Satisfaction - I appreciated their patience with our questions.
Areas Of Satisfaction - Excellent workmanship and attention to detail
Only Gave 5 Stars, Because There Wasn't 6. From The Quality Of Materials To The Quality Of The Craftmanship To The Vision Of The Design Team, Second To None. Greg, The Site Manager Could Not Have Been Better At Getting The Project Done In A More Than A Timely Manner. Our Project Was Done For Our Injured Soldier Son, And Was Recorded For George To The Rescue On NBC. The Love And Heart Michael Baine And His Entire Crew Put Into This Project Can't Be Put Into Words! Highly Would Recommend For Your Project Needs.
Areas Of Satisfaction - From beginning to end, Flawless execution of a trying timeline
Baine Contracting cares deeply about homeowners and their unique needs. In addition to having great vision, they have BIG hearts. This was clear from project planning to completion. They are a true pleasure to work with.
Likely To Recommend - I would absolutely recommend Baine Contracting to those seeking professionalism, prompt service, and a personal build/design touch! Baine Contracting cares deeply about homeowners and their unique needs. In addition to having great vision, they have BIG hearts. This was clear from project planning to completion. They are a true pleasure to work with.
Areas Of Satisfaction - I was most satisfied with the final product. It looks beautiful and they did adhere to a very timely timeline on my part.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Baine Contracting, Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys