Arnold's Home Improvement
Customer feedback report for

Arnold's Home Improvement

Arnold's Home Improvement

I have always been an entrepreneur. Whether cutting grass, cleaning parking lots or shoveling snow, I have always enjoyed helping people and making a little money. Show more

I have always been an entrepreneur. Whether cutting grass, cleaning parking lots or shoveling snow, I have always enjoyed helping people and making a little money.

When I was 16, a friend of mine asked me if I wanted to help his brothers-in-law, Toledo firefighters Tom Dugan and Tom Farley, with a few roofing jobs. After a couple of weeks, I was hooked; heights never bothered me and I enjoyed the hard work. I worked with them until I was 18 years old, when an injury to Tom D. presented me with the opportunity to purchase their tools and truck. The next day, I started Arnold’s Roofing.

I love my job. If I didn’t have passion for what I do, we wouldn’t be in business today.
Our goal is to be a resource for home owners and provide our customers
with the best possible experience.

Like a lot of start-up businesses, those early days were hard. Most days I would wake up at 4 or 5 in the morning, head to the job site and work with the guys all day long. Then I would go home, get cleaned up and go out to my estimate calls in the evening. Some days I wouldn’t get done with everything until 1 am. Looking back, I wouldn’t change a thing.

When I started back in 1990, I wanted to bring a customer-focused, service-oriented mindset to the home improvement field. The idea of being able to help people understand and work their way through to a successful home improvement project is why I started Arnold’s Roofing.

To this day, that has not changed.

Our relentless commitment to making sure our customers are completely satisfied is still priority number one. We still hold very true to our core values of operating this company with complete honesty and integrity. We don’t telemarket and don’t employ pushy, aggressive, annoying sales people.

We understand that Arnold’s Home Improvement is only as good as the laborer on the job site cleaning up. I could be the best business owner in the world, but to our customers, we are only as good as the people they deal with.

We work hard to educate and provide home improvement resources, tips and information to help you better understand your home improvement project, what to ask before hiring a home improvement company and how best to work with a home improvement contractor.

We still think it’s important that when you call our office, we answer the phone. That is why our office is staffed with knowledgeable service professionals to answer questions and assist with scheduling your free, no-hassle estimate.

– Jason Arnold, Owner

Mark C.

Review of WindowPRO by

· Northville

Generally satisfied with WindowPRO but would have selected a different window configuration enabling me to store the screen instead of removing it. I bought Integrity slider/glider which are 6 feet wide and three feet high. It's a long reach to clean the outside fixed section and I'm up high which r... more

Adam G.

Review of Perrino Builders by

· Rocky River

We had a great experience overall. They really came through on everything they said they would. Their people are people we really trust with any project and I would highly recommend them to anyone looking to remodel.

Stephen J.

Review of Kohler Bathroom Design Service by

· Mount Clemens

JoHanna was professional, prepared, and knowledgeable. She helped mw with the Kohler product line while working with the other elements I wanted included in my design. If not for JoHanna's help, I'd probably still be looking for fixtures etc!

Jim J.

Review of Bone Dry Roofing by

· Fort Wayne

Responded to our repair needs very timely...

What trade is responsible for the installation of gutters on new home construction?
Jun 13, 2019
A gutter installer.  Some times a siding installer will, but usually it's a separate trade.
I live in a D R Horton home and only front gutters were installed. Is this to say only front gutters are necessary for my type of home specification?
May 31, 2019
Generally speaking the roofline actually determines where the gutters are supposed to be. Whenever there is water flow coming off the home there should be gutters and it should be all around the home. ... read more

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Customer feedback report

The feedback presented on this page was collected by GuildQuality from Verified customers of Arnold's Home Improvement using our impartial third party survey process. To learn more about GuildQuality and our survey process visit

Arnold's Home Improvement

1770 Tremainsville Rd.,
Toledo, OH (419) 605-0445