As their inaugural clients, we were greeted with exceptional warmth upon entering their office. Our excitement was evident, and in return, they generously offered us a truly unique custom home. However, over time, our experience changed. When we began to ask questions about the quality of the project’s craftsmanship, the responses we received grew noticeably terse and uncertain, and our requests were often left unaddressed. In addition, we encountered significant delays whenever we sought modifications to the construction process, which made the experience increasingly frustrating.
Absolutely amazing from start to finish.
Price points- there is something for everyone. Staff gives reasonable suggesstions and points to consider. Staff is not pushy and allows customers to make their own decisions.
Very easy to work with and very professional and friendly.
Very customer oriented and listen to what the customer wants
Very flexible in design process and great communication.
The amount of money we have lost due to poor craftsmanship is an absolute nightmare. A front door that was made incorrectly and did not seal allowed pests to infest the home and warm air to escape all winter costing us 100’s if not 1,000’s of dollars. Our driveway was so poorly done and graded improperly we also have to fix this if we want guests to visit us. Our well was put on the side of the house with septic, and not where we requested at all causing us to spend $7,500 on a water filtration system so our water did not smell of complete crap. The floors trap every speck of dirt and are poor quality already bowing and creaking. Many doors have had to be replaced due to improper latching and them flying open… we have pets and a three year old. This has been the absolute worst experience imaginable. We hate our home.
The Katy office was amazing.
Yes, I would highly recommend Americas Home Place to build your home! I do express my happiness to family members and friends that have talked about building in the future.
While I think the overall process went well, all things considered, there are opportunities when it comes to quality assurance.
Flaws in the build. Lack of communication with company. Sent an email about some issues 2 weeks ago, and still no response.
Choosing to build is overwhelming. AHP made it clear cut and easy for us to navigate building.
They are very professional, highly proficient, skilled and dedicated. They are also positive and very transparent. I really enjoyed the experience.
What impressed us most, when we asked a question about something we were considering they did not proceed to tell us why we shouldn't or couldn't but were encouraging and sought to provide a solution. At the same time, if something simply had to be done a certain way, they took time to explain it well.
Sydney, who helped us with color selection, fixtures, etc. was so accommodating and very knowledgeable about the products. She had a cheerful spirit. Was very detailed. She made a stressful process delightful.
BUT OUR FAVORITE SURPRISE WAS THE DELICIOUS VARIETY OF COOKIES. WE WANT TO KNOW IF WE HAVE TO BUY ANOTHER HOUSE TO GET SOME MORE COOKIES.
And the finishing touch was the Bergstrom name sign.
We had a nightmare of a time building our first home as owner built. America’s Home Place made the whole process so easy from start to finish.
Sales and design process were the most "fun" part
We thoroughly enjoyed the process and appreciate the continued follow ups
Easy to work with, great communication.
I have referred you multiple times already, as you are all wonderful to work with!
AHP Greenville, SC has many great floor plans that you can customize to build your dream home. Move the staircase? No problem. Add 10 extra windows? Sure! Add a butler’s pantry? Done! AHP is affordable, works on a reasonable time frame, and the end result is amazing.
Communication was off when it came to where we wanted the lime stone dropped and the communication with the project manager to the subcontractor, nit great with communication
The biggest issue is with the workmanship and quality. My husband went into the attic and found soda cans, nails, nail strips, papers, and other stuff. There are also some issues we wanted addressed that were not properly taken care of, and now my faith in the process is shaken.
Painless, and rarely have I spoken to anyone who built a home and been able to say that.
Everybody that I worked with at Americas Home Place from the design to the final build was perfect. They took the time to explain everything to me and offer suggestions, I even took some of them. I could not have been happier.
I really like the transparency when it comes to pricing and expectations. We are satisfied with the quality of the home and the communication was great during the process.