I am very likely to recommend AHP to friends and family. I already have as a matter of fact. Every step of the process was first class. From the first step to the last they allow you to stay engaged in the process of building your home while at the same time not making you feel pressured. I always felt informed and well taken care of. If I had to build another home in the future, I would choose AHP again instantly.
I have told a lot of people if they are building a home go with you guys.
From the outset, they were very helpful, from determining where our house would be located; helping us with plan changes, and suggesting changes to the house so we could better age in place. They were very easy to do business with.
AHP was very well organized and the build was quick and efficient.
America’s Home Place made the process of building as seamless as possible. We had a great team helping us along the way.
Our home turned out absolutely beautiful! Our project manager was Ryder and he handled everything for us. We never had to worry about anything falling through the cracks, he was always on his game! When we went to pick out colors and accents for the house I knew it was going to be a process I stressed over but the ladies in the office were so extremely helpful that it was a breeze to accomplish! America's Home Place was able to work within our budget to build us our dream home!
Everything about our experience
As you’re still waiting on our three month issues review, I would like to wait until all this is completed to give you an overall assessment from the day we signed the contract until we finished with any issues we encountered since moving in
In this market it is difficult to find a builder that offers quality built homes with so many floor plans and sizes, and with prices to fit all budgets. We would recommend America’s Home Place to anyone who has land and is looking to build their dream home.
Jordan was an outstanding project manager throughout the entire home building process with America’s Home Place. From start to finish, he was professional, responsive, knowledgeable, and genuinely cared about making sure everything was done right. He kept us informed every step of the way, answered all of our questions quickly, and handled any issues that came up with professionalism and attention to detail. Building a home can be stressful, but Jordan made the experience smooth and enjoyable. The quality of communication and customer service he provided exceeded our expectations. We are extremely happy with our new home and highly recommend Jordan and America’s Home Place to anyone looking to build.
As a hole, America Home Place has made the entire process a lot less painful than we thought it would be. It was by far nothing like the horror stories we have always heard
Personal service from everyone at every step of the journey of building a home.
I had a wonderful experience with this entire process! I have recommended AHP to a few people already and will continue to do so. They did a great job and were a pleasure to work with.
We were hesitant to leave a review because we still have a year for the house to settle and have those things taken care of. The plan was to wait to give a review until the entire lifecycle of the build was complete. To sum up our experience I will go back to the first interaction I had with Americas home place. I did my research, hounded my husband about how I felt this is the company we need to build with, watched every YouTube video on repeat, and decided to reach out. We were EST at the time and this office was CST. The rep never said so I assumed CST. I got the email confirming my phone appointment, but a call never came. I ended up calling trying to determine if there was confusion. When I finally spoke to the sales manager about it she said “I didn’t know what time zone either so I just didn’t call.” At that moment, having managed a sales team that consistently hit goals at least 10x annually what Americas Home Place does I was appalled that some sort of communication wasn’t attempted to clarify for the best customer experience. I try to give people grace and move past it, as we ultimately did build with this office, but a series of events just getting to breaking ground had me multiple times wanting to pull out altogether. Our free consultation came with a 1500$ deposit. We couldn’t even get a true dollar and cents figure to see if this made sense for us without giving 1500$. We were rushed when we wanted to wait because “increases” were coming if we didn’t sign that day. Note the prices actually decreased around the time we originally wanted to sign and incentives were offered which we were told by the sales manager that these were introductory prices so there would be no incentives offered until prices went up. Ultimately I would say it was just a level of professionalism that I had expected that did not come and to do it all over again we would not build with Americas home place. We know others had a great experience with that office which made us wonder what was it about us that made them not want to treat us the same…I don’t know. However, what I learned early on is that if she is talking about other clients to us (and not in a favorable manor), then she is probably talking about us to other clients and that was enough for me to know I needed to be careful and read and reread everything and let them think I didn’t know anything because time and time again I caught their mistakes. The build process itself was fine. The guys were great. Some of the contractors were awesome, it wasn’t until the end that things got a little wonky again. Massive dirt piles were left, a handle on a kitchen drawer was never reattached because he “didn’t have the right size screw”. We still don’t have the handle on btw lol. The front door was cut wrong so they cut in the latch but now there is a gap in the insulation so our energy bill has been a pain and bugs get in through it. Have to figure that out. Things we were told were not honored because it was not in writing, yet things in the contract were also almost not honored but we had to get copies of their documents, zoom in, circle, and prove it’s in there and instead of accepting responsibility for their error it was “I decided to make an executive decision”. No you should be apologizing for the mix up and do what is right. It’s not an executive decision. To fight over which way a door is swinging is kind of ridiculous. Especially when it is in the contract and not our mess up. It’s always someone else’s fault with them. Being scolded practically about change orders even though all but 1 were due to their mistakes. And the other was for closing costs and I didn’t even know it was happening until I got the email to sign it. It was all done with the sales manager and our lender. I don’t want to be harsh. I don’t want to be unreasonable. I really wanted to be level because this isn’t even everything. And I wanted to give them grace, yet seeing how we spent a lot of money and this is how our experience was, we want to be honest so people can make a complete educated decision. I mean our stuff was damaged by their contractor and they tried to say it just happened on its own and wanted to fight about that instead of just doing the right thing. It’s all just so disheartening. The project manager and assistant project manager were awesome though. Landon and Mitchell were great. Ultimately, we would refer people to AHP but not that office.
The entire process was smooth, professional and stress free.
We would recommend AHP based on ya’ll being a largely fixed cost builder and the ability to customize most everything. AHP is a great split between efficiency (cost effective) and customization.
I liked the customer service, the quality of the work and the understanding.
Would recommend AHP to others. The process was mostly smooth.
Exceptional customer service. From the start to finish this was an excellent experience.
Excellent service!
Yes I would recommend
America’s Home Place has been great to do business with.
AHP was so easy to work with when planning to build our home and throughout the entire build process!
The expedited process of the build. We didn't have to be concerned about who was doing what. All costs are upfront and no unexpected costs.
As their inaugural clients, we were greeted with exceptional warmth upon entering their office. Our excitement was evident, and in return, they generously offered us a truly unique custom home. However, over time, our experience changed. When we began to ask questions about the quality of the project’s craftsmanship, the responses we received grew noticeably terse and uncertain, and our requests were often left unaddressed. In addition, we encountered significant delays whenever we sought modifications to the construction process, which made the experience increasingly frustrating.
Absolutely amazing from start to finish.
Price points- there is something for everyone. Staff gives reasonable suggesstions and points to consider. Staff is not pushy and allows customers to make their own decisions.
Very easy to work with and very professional and friendly.
Very customer oriented and listen to what the customer wants
Very flexible in design process and great communication.
The amount of money we have lost due to poor craftsmanship is an absolute nightmare. A front door that was made incorrectly and did not seal allowed pests to infest the home and warm air to escape all winter costing us 100’s if not 1,000’s of dollars. Our driveway was so poorly done and graded improperly we also have to fix this if we want guests to visit us. Our well was put on the side of the house with septic, and not where we requested at all causing us to spend $7,500 on a water filtration system so our water did not smell of complete crap. The floors trap every speck of dirt and are poor quality already bowing and creaking. Many doors have had to be replaced due to improper latching and them flying open… we have pets and a three year old. This has been the absolute worst experience imaginable. We hate our home.
The Katy office was amazing.
Yes, I would highly recommend Americas Home Place to build your home! I do express my happiness to family members and friends that have talked about building in the future.
While I think the overall process went well, all things considered, there are opportunities when it comes to quality assurance.
Flaws in the build. Lack of communication with company. Sent an email about some issues 2 weeks ago, and still no response.
Choosing to build is overwhelming. AHP made it clear cut and easy for us to navigate building.
They are very professional, highly proficient, skilled and dedicated. They are also positive and very transparent. I really enjoyed the experience.
What impressed us most, when we asked a question about something we were considering they did not proceed to tell us why we shouldn't or couldn't but were encouraging and sought to provide a solution. At the same time, if something simply had to be done a certain way, they took time to explain it well.
Sydney, who helped us with color selection, fixtures, etc. was so accommodating and very knowledgeable about the products. She had a cheerful spirit. Was very detailed. She made a stressful process delightful.
BUT OUR FAVORITE SURPRISE WAS THE DELICIOUS VARIETY OF COOKIES. WE WANT TO KNOW IF WE HAVE TO BUY ANOTHER HOUSE TO GET SOME MORE COOKIES.
And the finishing touch was the Bergstrom name sign.
We had a nightmare of a time building our first home as owner built. America’s Home Place made the whole process so easy from start to finish.
Sales and design process were the most "fun" part
We thoroughly enjoyed the process and appreciate the continued follow ups
Easy to work with, great communication.
I have referred you multiple times already, as you are all wonderful to work with!
AHP Greenville, SC has many great floor plans that you can customize to build your dream home. Move the staircase? No problem. Add 10 extra windows? Sure! Add a butler’s pantry? Done! AHP is affordable, works on a reasonable time frame, and the end result is amazing.
Communication was off when it came to where we wanted the lime stone dropped and the communication with the project manager to the subcontractor, nit great with communication
The biggest issue is with the workmanship and quality. My husband went into the attic and found soda cans, nails, nail strips, papers, and other stuff. There are also some issues we wanted addressed that were not properly taken care of, and now my faith in the process is shaken.
Painless, and rarely have I spoken to anyone who built a home and been able to say that.
Everybody that I worked with at Americas Home Place from the design to the final build was perfect. They took the time to explain everything to me and offer suggestions, I even took some of them. I could not have been happier.
I really like the transparency when it comes to pricing and expectations. We are satisfied with the quality of the home and the communication was great during the process.
Really liked sales person. There was not pressure or time frame for me to describe on my home.